Excellent location. Close to restaurant, cable car, and shopping mall. The room is great and clean and you have everything you need. The staff are kind and supportive even they let us to leave our luggage with them for the whole day until we came back from our trip to Uyuni the next day. The had room service and the food was great. It was value for money.

There was only one bottle of water at least should be 2 since we stayed in a room flat! Also when we were paying it had to be converted to bolivianas and there was a higher price. The apartment had a glass door for the bathroom which was not convenient.

Had an absolutely fantastic stay here. Excellent location, would highly recommend it as an area if traveling to La Paz. Many shops, restaurants cafes nearby. Staff were helpful and welcoming. Free tea and water in reception 24 hours a day. Our apart suite was very spacious and spotlessly clean. Gym passes provided free of charge to a nearby gym. Breakfast was excellent. Huge variety and constantly being replenished. Wouldn’t hesitate but to stay here again.

This hotel was our base while we traveled in other parts of the country. The items that we left behind while traveling were secure. The staff was extremely helpful and friendly. They arranged our transportation to and from the airport numerous times. The cost could be charged to your room. They even packed breakfast for us for early morning flights. We took advantage of their laundry services, which were prompt and well done. They changed money for us and were able to give us some medicine for altitude sickness. We really wanted for nothing. The suite in which we stayed had a great view. It was clean and quiet, except of regular city noises. The location was great. There is a mall nearby. There is a restaurant in the building and a coffee shop. Both were good. The restaurant offered a variety of options for all meals. The food was well made and delicious. We would stay here again!

Nothing! We wish that more hotels were like this one!

We booked the two bedroom suite. The room itself was nice and spacious. The location js good and only a 5 mins walk to a cable car station on the blue line.,

This is definitely not a 5 star hotel by any standard. The staff who checked us in had no smile on his face. No one helped with luggage or anything. There was only one person at the reception. So no greeting and service at all. For a two bedroom apartment, 4 of us stayed there. Only 1 small bottle of water was provided, which was a joke for a ‘5 star’ hotel. The breakfast was very mediocre for a ‘5 star’ hotel. There wasn’t much options at all. On check out, same thing happened, one person at reception, you are pretty much on your own.

Very spacious and cozy room, the windows do a good job isolating the cold and the outside noise, as the hotel is located at a very busy roundabout. The water pressure and temperature were great and the room had everything we needed to make our stay as comfortable as possible for a place like La Paz.

As we're talking about a five-star hotel, some things could definitely be better: the breakfast had few options, especially of cakes and sweets. They could offer exclusive transfer services to and from the airport at better rates. The hotel could have a concierge or at least front desk employees who are knowledgeable about the city to give better hints and tips about where to eat certain food, where to buy certain items etc.

-Location is good, mall is close, not only if you cook yourself, but even to get wine, water, exchange money. Close proximity to Mi Teleferico -It's really clean and nice, rooms are warm. -You feel it's not new, but it is well maintained

I would not comment on that, but this hotel claims to be 5*, so as for me it's absolute must for any 5 star hotel -Bath robes missing -Sleepers Missing -Coffee machine in the room is missing -No roast & ground coffee for breakfast -Breakfast options are limited, no egg station, when something is gone, you have to ask three times to get the replacement

The location in Sopocachi was great. It is easy for tours or taxis to pick you up right in front of the hotel. There is a mall with a supermarket on the other side of the round about and there are several great coffee shops and restaurants within two or three blocks. There are two Telerifico lines within six blocks; one going up to El Alto for a scenic tour and the other (Celeste) bringing you to the historic center with the main tourist attractions. The area is very safe during the day and also safe at night. The rooms are spacious and well equipped. The hotel staff is very helpful and friendly. They organized a pickup from the El Alto Bus Terminal as well as an airport drop-off for us upon request. The included breakfast provides the standard hotel buffet options, but there are much better coffee shops within a short walking distance, such as Typica Cafe.

Magnificent stay. Beautiful spacious suite, great views, lots of space, nicely heated in a cold city, good wifi, good breakfast. This place is absolutely exceptional value for money. Everything about the place was perfect for our stay. Wouldn’t even consider anywhere else if we ever returned to La Paz. The only thing about this place which isn’t five star is the price.

Nothing.

Breakfast each morning was fine. The staff was very helpful to me as I fell ill with altitude sickness. Very centralized location and everyone was helpful in explaining the layout of the city.

I was very thirsty and they had to take an additional bottle of water in the middle of the night from the mini-bar, for which I was charged. I thought at least 2 bottles of water could have been provided each day despite not requiring maid service. Also, some of the Chines guests were very rude, speaking on their phones loudly, bumping in to me and gross table manners in the dining room.

I stayed here on two occasions and each time was really impressed by the size and comfort of my room. The location is also excellent - right next to a mall and there's a great cafe beside the lobby. It's close to the centre of town but also nice enough for relaxing/hanging out. The staff were invariably professional and polite.

The wifi was pretty poor - fine for streaming and browsing, but almost impossible for video & voice calls. I wouldn't recommend the restaurant, either - great service but average food. And be aware that it's a pretty long (30 mins+) walk uphill to the centre of town - which would be fine at sea level, but it feels like a marathon when you're still adjusting to the altitude! Traffic noise was also an issue; earplugs are essential.