This hotel, the entire property, was very well maintained and very beautiful. The hotel staffs, esp. main lobby pick up & drop off entrance attendant, housekeeping were very professional and kind. Morning breakfast at the main restaurant was very good but the menus for three days were the same.

I wished the hotel shuttle bus extend hours to evening. We had a car so it was not an issue for us but I was thinking how I am going to travel to/from hotel to shopping mall if you are not driving a car. I felt it may be a bit challenge if you are foreigners visiting Korea staying in this hotel in terms of going around for sight seeing.

The staff were very friendly and helpful. Rooms were clean and comfortable and the gym/pool were very nice. It was close to the Gimpo airport, which was our reason for staying there.

The restaurants on site were extremely overpriced. For the dinner buffet, it was over $100/adult. This was disappointing as we had hoped to dine there out of convenience since nothing was in walking distance, but ended up taking a taxi to the Lotte mall for dinner. Other downside is the free shuttle to the airport does not start until 11am I believe, which is inconvenient to those with early flights.

I liked the hotel, and the surroundings are very beautiful. It provided us with a favorable first impression of Seoul. The room is clean, and the bed is really comfy. It's a really nice and peaceful spot. We felt safe and at home. Special thanks for (Choi dongkan) for his kindness and support :)

We came late and no one helped us with our bags as we had a lengthy journey, which is not what you would expect from a five-star hotel. We met one of the staff at the reception (chubby man) who has weak communication skills and encouraged us to exchange money at the hotel since they had a lower rate than outside, but when I saw a girl at the reception the next day, she claimed it was incorrect and we have a high rate. This attitude did not sit well with me!

Very comfortable room. It was very close to the Gimpo airport. We use the swimming pool, also excellent facility but should remember to bring swimming cap. We love this hotel, unfortunately the breakfast was a bit overpriced for us.

Nothing to dislike. The free airport shuttle only start at 11am and last one is 3pm from the airport. Would be nice to have airport shuttle on demand too.

Very clean hotel, the staff is accommodating and the breakfast is excellent.

The hotel's restaurant prices are extremely high! The pool and the gym are located in a separate building Rooms do not have any phone charging stations

Location, relaxing ambience, newly renovated room

No shuttle to incheon airport, only for gimpo. They could not provide shuttle to airport bus waiting area near the hotel. hope they can provide in the future for the convenience of guests. Thanks@

Its great staying there! Enjoyed the time and silent clean rooms.

I should leave it blank. No idea what we dint like.

nice hotel, near to Gimpo airport

in the wing of my room was noise due to unloading / traffic in the basement of the room

they had a pretty outside to walk around and it was really romantic, and the building looked so actetic

that there is some days the swimming pool is open and some days not

The place was beautiful as it had many trees and facilities. Staff were professional and always provided support.

The location is far from transportation and other main activities.