Breakfast was better than most other hotels. Location was nice, easy to get to, felt very safe. Hotel was clean, most staff kind, friendly & willing to assist. The night staff was especially friendly & welcoming! Also, Front Desk staff member & Supervisor both were quick to assist when I arrived home & discovered a billing error. I had my answer in less than 24 hours &m my refund for the discrepancy in a few days!!!

No freezer in small refrigerator in the room. One staff member at the breakfast area was curt when asked a question regarding an item that was available the previous day. She told me they change offerings daily & that is understandable. However, the one thing I requested (that I had the 1st morning) was never again offered the rest of my stay.

There are a lot of things to do on the property and it is close to shopping centers and restaurants. it is very family-friendly. Staff was kind. The hotel is conveniently situated right off of the highway. It is also not too far from inner city Columbus.

The rooms could have been designed a little better, but it was still very nice and spacious. There was some type of renovation occurring on my floor. Carpet was missing along a certain part of the halest which was alarming upon exiting the elevator. A couple of breakfast machines were broken this morning and prevented some of my family from being able to eat at the property (as it’s included in our stay).

The lobby decor and it was very spacious

An annoying rooftop light shining directly into our room, there was a black out shade, but during the day when I wanted some sunlight, I had to deal with it. There were only 3 small pillows on the bed . And lastly, there was no microwave in our room.

The breakfast was wonderful!! The location was amazing! We enjoyed our stay at this property.

The only thing I didn’t like was that housekeeping was every other day and you have to request housekeeping before noon, which I was unaware of. Other than that a great place.

Easy quick online reservation, check in was quick and easy. My room was clean, decorated nicely. Lobby is nice and very spacious. Lots of chairs, tables, spaced apart for privacy. Large free breakfast every morning. I like the soaps, shampoo, conditioner that's in the restroom. Restroom is a descent size, plenty of hot water 💧 , I really like the large walk in shower. Nice TV with apps, watch Netflix, hulu, etc.

There was only 3 towels, and they are not very big, they also are rough and scratchy, it was like drying off with sand paper, roughest towels I've ever used, luckily, I brought a few of my own.

The breakfast was superb! There were plenty of good options to choose from. And, the dining room staff was wonderful in getting more pancake mix for the guests.

I was disappointed there was no in-room ice bucket; the guy at the front desk (when asked about a bucket) throws a plastic bag on the desk which was unacceptable to me. Naturally, I didn't take the bag.

Rooms were clean, liked the set up. Loved the shower with the shampoo, conditioner and body wash set up. Air was very cool.

Only thing we didn't like was the breakfast. It was more like microwave or compressed food. Not good at all.

This is my go to place when traveling to Ohio to visit family.

Not really a complaint, just noticed a few ants in my bathroom…nothing major I did notify the front desk upon checking out

Breakfast was good. The lobby was big and even had a pool table. Parking lot was big and clean. Shampoo and conditioner as nice easy to use bottles.

The bed was a bit uncomfortable and there were no cups in the room to use but other wise it was good.

Friendly staff, clean accommodations, and reasonable pricing. Will stay here again for future business travels.

Would have preferred an in-room coffee maker, although the coffee in the breakfast area was very good (taste wise). Found it odd that there were no cups of any kind in the room. Could also use a waste can in bathroom. Sink did not drain well (got worse throughout stay) - reported this on check-out.