The hotel is at a beautiful sceneric view between the mountains. The room are big and bathroom is well equipped with toiletries. There is sauna where kids are allowed with parents and a indoor swimming pool ( small one) but not for very small kids and babies. The pool was crowded which limit our pool time . There is Indoor and outdoor playgrounds, facilitate for activities like Table tennis, tennis & basketball court, renting of bikes are also available in the hotel. There is a stream flowing in front of the hotel where you have walking trail next to it for long walk or hike around. The breakfast & dinner we had was good. The hotel staff was friendly and helpful. We got a complimentary return gift ( small wine bottles) which was nice

Nothing but an additional big swimming pool would have been great.

1.Magical souroundings. 2. Nice area for kids to play 3. Excellent food, with lots of choices 4. Extremely nice decor and colours and view in the dinning room and the seating room. 5. Polite and smily personel.

1.Bathroom should be renovated. For a junior suite and fhe price we paid the bathroom, shower, sink and wc should be more luxury following the traditional style of the hotel. 2. Table in suite's living room was from ikea, again it should be something more than that. 3. As the hotel reception area, seating areas, dinning room and rooms were really nice with a a very nice decoration, stairs and bacememt with spa,pool etc needs a renovation in order to to clmatch the total Austrian traditional style of the hotel.

The hotel is in a beautiful location. Rooms are modern and clean. Food is good, but limited choice.

Be very careful when booking through Booking.com - it is advertised as half board but the hotel insisted it was only bed and breakfast. After numerous arguments and showing them the booking confirmation they eventually agreed to the half board we had booked but were unpleasant and rude for the rest of the stay. The spa facilities are lovely, but far too small and overcrowded for the number of guests

Fantastic view from the room, which was also spacious and very comfortable we even had our own sauna. The location is fantastic and very quiet. We stayed half board which was a great idea as there are not many restaurants in the area and it was extremely convenient. The food was good, they were also able to accommodate us being gluten free. Staff were friendly and welcoming. Would definitely stay there again

It is expensive, however most places in that area are.

I asked for a pickup from bus stop and was offered during the booking..but after reaching the bus stop the person who took phone calls refused to provide pickup and we walked by foot and two big trolling and a small kid to the hotel in the snowing and windy condition.. that was bit disgusting .. remaining everything was perfect and met all our expectations and above

Our family had a great time at the hotel. Very friendly staff and helpful. We were greeted at the check-in with a glass of Prosecco and everything very well explained to us. I also liked the location and being able to stay door-to-door with the rest of my family. We had amazing top floor rooms with the view of the mountains at the distance. Great wellness options with a gym, 2 saunas, 2 infrared cabins and a pool. Booked breakfast+dinner option but had even lunch snack available and alco/non-alco drinks available all day.

The swimming pool was quite small, not ideal for a longer swimming sessions. The food options at dinners could be a bit more diverse between consecutive days.

We could choose between hot and cold meal for breakfast. The available food was vary and delicious. We got a big room where we had enough place to be with our dog. The bed was comfy and clean. Thanks for the staff for daily cleaning.

I had opportunity to use the AC EV charger. Only one of the two available charger worked and the price was high. Its price was the same as the Austrian Ionity, although this is only an AC charger. Despite the fact that I was glad to be able to charge at the accommodation and I did not have to go to another place to charge.

We have enjoyed the staying in the hotel a lot. Hotel services are at the high level. Staff is friendly. We had half board with all inclusive drink option. We recommend this combination for all who want to do treks in the country around. Meal was good - no disappoinment. Moreover, a few meals were super exceptional - paella with seafood, and nougat balls with fruit sauce. I can't ommit mentioning and recommending wine. Wine was good

Not all waiters were able to take orders in English. We were there three nights - that is not long enough:) to enjoy main treks in nature and hotel wellness. You need to stay there longer to benefit from all what is ready. Our bad...

Male Reception staff was very helpful, we forgot our valuable items in the safety box after check-out. he was very honest and friendly to the degree of holding it to us until we finished our day activity far from Gosau, balcony and view on the mountain and a little farm with horses and goats , view was spectacular and fascinating , great garden facilities for all ages, location is perfect, will be coming again for the next vacation

The food wasn’t enough most of the time specially at the last hour of each session. Moreover, variety of food wasn’t meeting the expectations.

super friendly staff delicious breakfast and dinner exceptional location big room tidy and clean areas everywhere even the other guests at the hotel were very friendly nice little playground outside and playing room inside bunnies and other animals around the hotel beautiful view from the room

we have chosen this hotel to spend a few hours in the spa unfortunately the pool was under maintenance (they refilled it with fresh water) so we missed that when we arrived at the hotel there were an issue with the heating in our room. it wasn't a big deal though as the maintenance guy fixed it quickly.