Pro's Great location - very central Small Spar & Tops close by - 5 min easy & pleasant walk. Nice location for running - easy to find 30-40 min route. Lovely large rooms - mine was at rear with balcony Big windows/sliding door to balcony so light, airy feel to the room Big desk/working area & good wifi Safe secure parking Plenty of plugs Fridge in room Superb Spacious bathroom

Con's - minor A few maintenance issues that the hotel should be on top of. The door to my room didn't close properly unless locked Toilet seat - loose bolt and toilet seat cover didn't stay up

The hotel is very cute and small. The bed was so big 😍

The linen is old, so it looked dirty and we weren't sure whether or not it was clean. Breakfast is overpriced - my partner and I had a long day ahead of us and wanted to make sure we have a good portion of breakfast. So we both chose options with chips, we both received 5 chips. The menu was deceptive in this manner. The price for the breakfast here is not necessarily cheaper than what you pay at places that offer buffet breakfast.

My partner and I absolutely loved the breakfast, particularly the ruby breakfast. The kitchen staff were really nice people (shout out to Tshimangadzo) what a friendly and welcoming lady. Keep up the fantastic service!

Our room was close to the entrance, I just wish they can put a “do not make noise after 10pm” note by the door for anyone coming in late. It was quite disturbing waking from people chatting and laughing out load by the corridor.

Service from staff (Kgomotso at the reception and Helen the cleaner were exceptional)., location, facility cleanliness, breakfast. We had to leave a day earlier and they confirmed the money will be credited to our next stay. For sure we are returning. The cherry on top, was to meet the pretty owner who is so astute & down to earth. She makes sure we as guests, we get the best of the best service

Nothing

I've been to many stays in Polokwane, none come close to the standard that Ruby Stone offers. It is not a huge property, only houses upto 20 rooms max so it very quiet. Nicely situation away from the CBD but close to Savanah mall and other convenient places. THEIR BREAKFAST GUYS..Nor mahn. When you book make sure you include breakfast and actually sit down at their table to eat. Their variety of everything. It eating from a grocery store. Excellent Excellent.

Hotel is located in a quite area, with super large bed, looks modern and well secured. The kitchen staff is super friendly and assist with requests. Neat paved grounds with blooming pot plants and onsite lots of effort on Breakfast from the kitchen.

The toilet seat in room 13 is loose, needs to be secured.

Their rooms are very beautiful and super clean. As a hospitality employee, i always inspect a room 1st thing when checking in, and i must say i found nothing disappointing. 10 out of 10. Their breakfast was also perfect. I also loved that the room had both a shower and a bath.

Our room didn't have a balcony where we can sit. And others did. But it wasn't a big deal. The front desk staff aren't that helpful.

My partner said He loved the bed, you can roll 10 times😂. We loved the room was spacious and the breakfast was really nice

There's was only one morning gown and we where a couple, no morning sleepers. The curtains to excess the balcony where a bit of a fuss

The place is very secured. The place is very clean and staff was very welcoming. Lots of space for pleasure and also secured packing rooms service was also the best

It is a bit dark in the entrance. Access to the area is only through the reception. I will be better to have unique codes to access the place when your booked. Or link the entrance to the phone number.

The room was big, very clean , bedding so clean , comfortable bed and the restaurant so neat and the food was so delicious. The staff were so freindly and assist where possible.

The yard was not cleaned,requesting toilet papers for the room was anoying. I suggest that if the guests are staying for more than one day the host must provide at least two toilet papers.