This was our first visit to Cinnanom Bentota Beach and it was a truly fabulous stay. From the moment of our arrival, all the staff at Bentota Beach went way above and beyond to ensure our time was as enjoyable and relaxing as it could possibly be. Lakmi Lakshika (Guest Services Manager) and the reception team welcomed us so warmly on our arrival and provided us a personal tour of the hotel to show us where everything was before arriving at our rooms. Our rooms were lovely and spacious and all amenities were available. Ruwan and his colleagues provided exceptional housekeeping services for our rooms and anything we needed was always efficiently and quickly provided. On the All Inclusive package, the food and drinks available were plentiful and very tasty and I loved having traditional Sri Lankan food readily available for breakfast, lunch and dinner! Priyantha and his Food and Beverages team provided excellent service in the restaurants and bars. Pradeep and his team of pool attendants also provided excellent service to us during our stay and there was always a plentiful supply of sun lounges and fresh towels readily available whenever needed. We really did have an exceptional stay at Bentota Beach and would absolutely stay there again without hesitation. I would also make special mention to Lakmi Lakshika who was so attentive and went above and beyond every day to ensure everything was just perfect for us during our stay.

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We had a stay in dec 2023 . The resort is beautiful. The rooms were large, clean, well setup. We were welcomed with a traditional band of flute and drum.We had the room facing the beach and pool. The hospitality by staffs were good. Had their buffet dinner and breakfast. A wide spread of buffet , totally value for money

They had a cultural show during my stay there , however it was held at 8pm, I think the timing should be adjusted as that is preferably time for dinner as well. There was also a brief dance show at the pool side, I manged to see from my balcony, I wish I was informed on the show so I could have a better view Even so I loved my stay

The hotel has a superb location on extensive grounds between the river and the beach. The beach is a very long stretch of fine sand, no stones, no corals. Beautiful sunsets. The hotel is also close to shops (the gem shop Aida is great) and restaurants. We enjoyed the complementary yoga by the river (put mosquito spray if in the evening). Breakfast is excellent, we loved the fresh coconuts. Good gym. Staff is great, whenever we asked for something, it was immediately executed (except for the bath salts ;) ) Thumbs up for Nilan at the cashier desk.

Almost no plugs in the room. One day, our water and coffee/tea were not replenished. There were bath salts on the first day, never again (even though we asked for more). Staff (esp. cleaning) were a little pushy for tips.

It was a two hour drive from Colombo and half way to Galle. The property is spacious with both estuary and beach frontages. The breakfast and dinner choices are most extensive and high quality. There is an enormous number of staff doing cleaning, gardening, table service and customer support. Maja of customer relations was particularly helpful and prompt when we asked for a two hour delay of our checkout time.

The only criticism I can make is 1. that the table service staff were too attentive constantly asking if we were okay and offering help. 2. We stayed in a Poolside room where the furniture could have benefited from some refurbishment. 3. There were never enough sun lounges on the beach so I dragged one from the pool area to the beach each day 4. The external paths were muddy after rain and there was no direct path from our room to the dining area. These were all minor inconveniences which did not spoil our enjoyable stay.

beautifully sculpted area with two pools and beach access. From the main area and downstairs restaurant you also have a great view on the Bentota Ganga. The staff is very friendly and helpful

The pricing is a bit too high (this is Sri Lanka and not Singapore for instance where you can book the Marina Bay sands for almost the same). Also they allow the guest to occupy the outside beds with towels for the rest of the day without seeing anybody using them accordingly. You would expect this at a cheap inclusive place. Just instruct people to take the towels with them otherwise remove them.

This is one of our favourite hotels in Sri Lanka. The layout of the gardens, between the sea and the lagoon, is magnificent. Geoffrey Bawa chose this spot very carefully and the new wings have been integrated well. Even if there are many guests, you can still retain a certain privacy because the grounds are so extensive. We particularly enjoyed a curated tour by Sanduni de Fonseka who has specialised in the work of the Bawa brothers and the art works on display - by, amongst others, Laki Senanayake and Barbara Sansoni. High-quality food. We have been to this hotel several times, and our overall experience, as always, was excellent.

This is a large property spread over a good land parcel with excellent access to the beach. They also offer great options for water sports, boat rides through mangroves etc. The rooms are spacious and large with a comfortable bed. They also have a good spread for your dining needs.

The pool didn't seem to be very clean and our kid took ill in no time. We had to call a doctor who opined the pool water may have caused the stomach infection. However, the hotel staff we very helpful in arranging a good doctor quickly and that was a big help.

The property is spacious, beautifully located, and offers stunning views. The beach is ideal for both walking and swimming. The breakfast buffet was excellent with a wide variety of options—definitely worth including in your package. The resort also offers a range of water sports, though prices can be high; however, there are safe and more affordable alternatives just across the river.

The resort advertised a 10% spa discount on Booking.com, but when we inquired, we were informed the spa was under renovation and operating out of a temporary room. Despite this, prices remained extremely high. My wife tried a foot massage and was very disappointed with the quality of the service for the price paid. Additionally, the dinner at the seafood restaurant on our first night was well below expectations and significantly overpriced.

From the moment we arrived to the truly stunning architecture and the lovely hospitality of the resort manager, we knew it would be an unforgettable stay. Three gorgeous pools - expansive, sparkling with natural rock features - offered us the perfect spot to unwind whilst we were soaking up the sun! Whilst relaxing by the pool we also enjoyed the surrounding lush greenery and view of the ocean - a perfect paradise! Breakfast was delightful, fresh ingredients and exquisite flavours, with local and European options. The food was of the highest quality, each meal felt like a special occasion! The highlight of the entire stay was Hasith who offered truly exceptional service. Incredibly attentive and genuinely cared about making our stay so special. He organised an unforgettable anniversary dinner at their steak restaurant and also a fantastic day trip. It was so clear that guest satisfaction is top priority for them. We felt so relaxed and happy by the end of our stay, a truly luxurious getaway that catered to families marvellously. We can’t wait to return! HIGHLY RECOMMEND! ❤️

Huge property with a range of facilities and activities. The beach is beautiful with complimentary sun loungers. The pool area is also nicely designed into the rocks, with a swim up bar. Food in the buffet is great for dinner and breakfast.

There’s not a huge amount to do outside of the hotel in the area. The dinner buffet is quite on the expensive side. We hoped to do yoga but the instructor was unavailable for the 3 days with no replacement. At checkout we waited 30 minutes for the bellboy to collect luggage, they never came so we carried it ourself (across the big resort)