This was a big surprise. At first sight on booking, it seemed odd to see the fruit boat and understand how the hotel is built. In real life, it is even stranger but in the most charming way. This hotel has the best team we've met so far in Thailand. Everybody was so nice and helpful. But it was mire than that - they really tried to communicate and make our stay pleasant and memorable. I think that my daughters will never forget this hotel, the fruit boat, the greek design, the kayaks, and the most generous breakfast we've seen.

Although an overall excellent experience, they do have aspects in which they can improve - the food at the restaurant (regular menu, not breakfast) is underwhelming , the coffee is not good - things that can be easily improved.

We absolutely loved our stay at this hotel! Chilling out by the pool was so peaceful, it really is paradise. I also really enjoyed the gym with the view!! The rooms were large and comfortable. The restaurant does good food. They have a fantastic, puntual shuttle bus service every hour until midnight. Great breakfast selection!

The hotel staff phoned our room at 7:50am to apologise for the noise from our neighbours. We didn't hear the noise and it was reception that woke us up with the world's loudest telephone. Please don't phone guests so early when they are on holiday 😂 Alsooo I think with the high price that the rooms should have smart TV with Netflix/youtube to watch when we get home in the evening. Much cheaper hotels have that.

Great and warm room (it was cold at night) when we were there. Interesting design with its canal. Loved the morning floating fruit boat and egg station on a boat. Staff was very friendly. Fitness center has wonderful view of white Buddha. And it’s Proximity to Paradise pai circus and Pai cookery school was fantastic (do both!)

This is just a little thing … the resort is only 8 years old but in places around the property it looked tired or empty (hallway to bathroom in pool area where there is actually no bathroom and just cavernous opens spaces). Not sure what’s going on there. Also fresh coat of paint or some attention to exterior details (maintenance tools exposed: hanging ladders, bucket over weird pylon, etc) would perk the place up a bit.

What an incredible hotel. The Santorini feel was unusual but really nice. We loved everything about it - the attention to detail, full of lots of snugs and spots to chill out, kayaking to breakfast (or anytime really), the pool, the views, the incredibly friendly staff, the hourly shuttle to the town centre, it was all brilliant. We especially loved the fruit arriving by boat in the morning, then the breakfast was incredible, best breakfast we’ve ever had, better curries and pad Thai than some restaurants!

Absolutely nothing, we loved it. My partner did find the bed mattress a little bit hard but it was fine and manageable.

Staff of the hotel is just phenomenal - everyone is super friendly and helpful without exception. Breakfast is really good with a very nice variety of different dishes. Nice experience with the fruit being delivered to the room on a boat on the artificial lake, also complimentary afternoon tea and desert which is really nice. The kayaks felt a little gimmicky but ended up being something really cool that our kids really enjoyed and had a chance to kayak in a safe environment by themselves. Room was very spacious and comfortable. Hotel offers a convenient and complimentary shuttle to the town which is about a 3 minute drive but a pretty nasty walk if you do it by foot which is great. Hotel restaurant and services like massage are fairly priced making it a nice experience to just spend a day in the resort.

The family suite is sort of two rooms with an interconnecting balcony that's on the water, could be a bit worrying with younger kids.

If you are in doubt where to stay, then this is the best place to stay in Pai! We are so glad we stayed at this hotel. The staff is perfect and did everything to make us feel good from the smallest to the biggest. They really like children and really became their friends during our stay. It was fun to get fresh fruit, get a shuttle to the city and back, eat at the hotel's restaurant. Thank you Oia Hotel you made our stay in Pai perfect. Highly recommend! Greetings from us parents and also from Itay and Shira

The best place to stay at Pai! The entire hotel is very clean, rich breakfast and a lot of facilities. The most exceptional thing to mention is the staff which are super kind and nice, always greeting you and helping with everything needed.

In the morning there is a boat of fruits sailing by the rooms and ringing a bell at around 08:00, it is cute but may bother some people (still worth it)

Amazing Hotel! The service was absolutely phenomenal. We had constant attention from the staff which was always available to us through whatsapp. The breakfast was tasty and had anything we could dream of available. The afternoon tea & sweets were refreshing, and they offered to send it to us to our room or the pool. The pool was well kept and clean. The room was clean and comfortable. The shuttle to the city was always available for us, which was extremely important considering the heat. Just Perfect!

Had a wonderful time! The atmosphere is great, the staff was super nice, breakfast is very tasty and there's a large variety of food & drinks. The rooms are very spacious, with small balcony to relax. There's a nice pool and a small gym, that fits our needs. There's an option for renting a van with a driver that took us anywhere we wanted.

The gym could have an upgrade and A/C The pool needs to have more shadow

The staff was incredibly friendly and accommodating! From allowing us a free late checkout to picking us up from the hot springs when our motorbike caught a flat tire, they went above and beyond to make sure our stay was amazing. The breakfast was delicious (the pancakes and jam were literally to die for). The free shuttle to and from town was also great! The pool has outlets and good wifi, making it a great place to work remotely. :)

The winding water with the kayaks throughout the property was quite dirty/green, but I'm sure it's because of the rain!