Good size room, ground floor close to and exit, as I requested.

There were four adults including myself as mentioned in the booking. It would have been nice to have had two extra chairs and extra towels upon arrival. The hair dryer was broken. Staff, however, was very helpful acted quickly, got the chairs and towels and replaced the hair dryer. Felt there should have been a bathroom fan. There was no breakfast area but after asking, staff provided a "breakfast to go", (frozen egg and sausage wrap, a "honey bun" and a yogurt) from the front desk.

This property was accommodating by allowing pets, such as my dog. The AC system worked very well. I was very glad there was a mini fridge and microwave provided in the room for me.

After I checked in at front desk and was given a room for me and my dog, when I went to use card to get into room, a housekeeper down the hall told me the room wasnt ready yet. I had to go back to front desk and get different keys. It was a very hot day out and my dog needed water but I had to get her back into the car and then back inside after I saw the front desk. This was just very inconvenient. Also because of my room not being ready, instead of having one king sized bed I had 2 queen beds.

The bed was extremely comfortable and I slept very well. There was ample parking and I was able to park right outside the entrance to the section where my room was located.

The batteries on the TV remote appeared to be dying and only worked occasionally. Also, they did not have a TV guide to know where certain channels were. I eventually found one on the TV, but since the remote was not working well, it took me a while to find it.

No complaints except the breakfast. But will not stop us from booking it again if traveling

Free breakfast that stated on line was miss leading a little bit. But it was a grab and go breakfast. Yogurt, banana, frozen breakfast sandwich and a Honey bun. We were checking out so the frozen breakfast would have to be heated up in the microwave in the room. No microwave where the breakfast was given out. So we had to get the key back for the room and to go back to the room to heat our breakfast. Will not stop us from booking again if needed. Thank you

Nice amount of outlets and charging devices and appliances. Nice big bathroom mirror. Everything else was average and comforting as well as a hotel could be. Nice big bed

The bathroom floor tiles were an issue. Most were loose, and one was broken right at the door. The sharp edge was raised up to a point where the edge could cut someone's foot. You might want to install a light above the entry door. There is a switch already there. The bathroom light isn't bright enough when a suitcase is placed under the coat rack. Shower pressure was too weak for us

I appreciated the staff first. She even inquired if I wanted the 1st or 2nd floor. They were polite and efficient. I loved that I was close to the exit so I could unpack and pack with ease. The room was clean and modern which I appreciated. Overall impressed for a quick art show I was in under the Union Street Bridge.

I cant think of much. Other than a restaurant would have been nice.

I arrived late at night and checked in with no problem, everyone was friendly even the cleaning staff that would pass me in the hall said hello! the room was spacious and nice for the price it was amazing. A very nice place to hole up in the winter storm as I waited for it to pass

I really wish the restaurant was back open, the breakfast was prepackaged stuff. Additionally, being stuck at the hotel because the roads were too bad to navigate during the storm, there wasn't many options in the vending machines. not a single diet cola option and no options for hot food or sandwiches. I'd have spent a lot of money in that restaurant were it opened but it looks like it hasn't been open since covid started, which is a shame.

Clean, comfortable bed.

Very surprised when we booked it didn’t state it was a bagged breakfast. Wasn’t interested in that type of breakfast. Would have stayed elsewhere if we had know that.

Very clean. The bed was so comfortable. Shower had great water pressure/temperature.

The artwork in my room didn’t line up and was crooked. Drove me nuts. Even tried to fix it but it was securely fastened to wall. Room 218 at the Bangor, ME location. You’ll know what I mean when you see it 😂 I’ll share a picture as well. Please fix it!🙏

We arrived a little bit before check-in time, but a room was ready anyway. The lady working the desk was very nice and had me checked in and on my way quickly. The room was very clean and comfortable. The room was also a very nice size and made our stay even more relaxing. The room was very clean - excellent water pressure in the shower. The hotel is located near the highway, which made travelling easy.

Our stay was very pleasant - there are no issues to mention.