This was my third stay at Lakeshore Heights, and each time it just gets better! The rooms are very spacious and beautifully decorated. Sumptuous breakfast buffet - vast selection of local and international items to choose from. The team are incredibly courteous, friendly and helpful. They always go above and beyond to make me feel at home. Many thanks to Sagor, Saquieb, Priyanka and everyone at Lakeshore Heights - my home away from home in Dhaka. The best boutique hotel in town - can't recommend it enough!

Everything

Only one thing coffee maker power point was not available nearby. You have to unplug fridge power point and make the water hot there.

The behaviour of the staff was good ... the location is good and stay was comfortable

I likes everything

Room was very comfortable and clean, staff was very friendly, and food was great.

Cleanliness

Nothing as such

Very clean, comfortable, super location, decent breakfast, quick lifts

Neat and clean

Prices

Comfortable clean bed. Helpful nice staff. Hot water and functioning bathroom. Reasonable price for this location. Fridge and kettle clean and working. Iron and ironing board avaialble in room. Airport shuttle provided on request. It's better to request it 24 hours in advance. Bed net in room hanging from the roof over the bed was helpful.

If you are expecting the same four star experience in other regions, you are mistaken. Four stars here is more equivalent to 3 stars in other parts of the world. Big space between the edge of the balcomy door and the wall means access for too many mosquitoes into the room. Some light bulbs didn't work. One bedside table drawer doesn't close. Remote control battery needs changing. The electronic sign where you mention "do not disturb" or "please clean my room" wasn't working so i had housekeeping knocking on my door when i was resting. Carpet was dirty and hasn't been washed or properly cleaned in a long time. The nice staff, comfortable bed and central location compensated for the negative points and were the reason i stayed.

Food was below average. The staffs in the restaurant were great but food was just okay.

quality of food could have been better. Employees at the front desk for check ins were pushy and kind of over bearing. Wit very little idea of privacy. They were not sure if the payment was confirmed before and I told them that I can take a look but it will be a few hours as i just had a long flight and would love to shower first. I received 4 calls about the payment within 2 hours.

Location

Maintenance and management of the property was extremely poor.