This hotel is a historical treasure in many ways. Being an older building makes it more personal and cosey. The rooms are adequate in size and somewhat small for a suite. The upholstered furniture was worn and not very comfy. The beds were ok but the pillows were hard and less than comfortable. I would love to love this hotel if their rooms were more comfortable than what we encountered. We requested close hotel rooms and were assigned with far reaching rooms on the same floor. We enjoyed the lounge vibe and guitar singer was really great for a fun Saturday night. The restaurant was amazing for breakfast and awesome coffee. The issues can be easily fixed and we would agree this place is an awesome hotel.

Decor was scarce. Most furniture and bed pillows were budget items and not comfortable.

The property is great. Within walking distance of great restaurants.

We were there to celebrate our wedding anniversary. We had a little bit of condensation on the vent in our bathroom that was dripping on the counter. The gentleman at the front desk was great when we checked in, although the same can’t be said about the other staff. The few times we went out and came back, we were never greeted. It seemed like the front desk staff was totally oblivious to guests coming in and out.

Great location for waking in downtown Deland and only a few mins drive to the wedding venues nearby where we got married. Dustin the bar manager was incredible and so flexible staying open for our wedding after party until after midnight and making great drinks. He managed to do this with very short notice due to miscommunication, so we Thank you very much! Rooms are beautifully designed and have bright fresh interior and furniture.

Shower heads need to be cleaned better, our friends in the large suite said the same. Communication in general over the last year of booking this hotel for our wedding party was always a little challenging, but I know they have gone through management changes and everyone has always been pleasant. But I do think they will succeed more with clearer channels of communication with guest and staff.

It was a great location and a great hotel.

Parking was limited. When we first checked in we had to park off property as there was no place to park. There is a restaurant in the hotel that was very busy and many of the r cars were there for the restaurant. We had plans so we left and when we came back we were able to park as the restaurant was closed.

The location was PERFECT for accommodating out-of-town family for a wedding. Such a pretty property! Loved that it was SUPER clean and all staff - but MOST ESPECIALLY TYLER at the front desk - were SO helpful and friendly and kind!! Took SUCH great care of us! Loved the cafe downstairs and other places to eat nearby! Rooms were big and super comfy! Stay here if you can!!

Nothing wrong!

Great location. Our daughter got married in the area and whole wedding party stayed in the hotel. We booked out the bar on the Sunday night after the wedding and it was just perfect. Dustin the bar manager accommodated our group very well, supplying drinks and cocktails until after midnight which we were so grateful for. Thanks Dustin!! Room was lovely, a little smaller than the photos suggested but very nice all the same.

The location is superb. Right in the middle of downtown DeLand so you can walk to all the shops and restaurants and enjoy without worrying about parking or a place to rest.

I don’t think there was anything we disliked.

What an unexpected gem! I originally intended to stay one night, but unexpectedly had to stay the entire week. The staff and owner of the Artisan went out of their way to make us feel welcome, comfortable and at home. The rooms were light and comfy, all the great local restaurants, shops and live music spots were a short walk from the hotel, and the town and hotel are very special places. Everyone is so kind, helpful and warm. Nothing beats staying in family-owned hotels and this is no exception. The family suite is perfect for a couple or parent and child and the fridge was very handy. The owner took extra special care of us - as did the entire team.

Not much - everything was lovely. I wish the pool was still there - and also wish there was a gym, but otherwise it was terrific!

The rooms were massive, and had unique touches, plenty of wardrobe space and lots of attention to detail such as cotton buds in the bathroom, robes with slippers, nice snacks, two choices of bathmats - these are things you usually only find in very high end 5 star hotels.

The AC in the bedroom seemed to be very erratic, and not working as efficiently as the one in the main living area. It got very hot in the night at times. So we slept with the door open to the living room to get the room cooler.

Location. Style. Staff. Clean

The elevator is broken. I am older and have a bad back. They moved us to the 2nd floor instead of 3rd and gave us 10% off in bar. So my husband saved $1 on a drink. He paid $9 plus tip. They could have at least offered 2 free drinks for both our inconvenience.