I actually enjoyed everything about the hotel. The location was super close to the area's I had to visit to take care of personal matters. The room was super clean and very comfortable. The continental breakfasts were amazing. The staff at the front desk and mess hall were extremely nice and friendly and a pleasure to be around. Everyone there was super helpful with all my questions and needs.

N/A.

The fact that it's close to restaurants, stores, gas stations, etc.

Facility needs upgrading, no microwaves in guest bedrooms(had to take elevator down to lobby for popcorn). There were so many bugs at the front and side entrance from those bright lights at night. It was not enjoyable sitting or standing outside or even in the pool area.It was all over the cars and all over the side of the building. Please find a solution to fix this. I know that renovation takes time and needs to get approved, but everything else can be fixed.

I don’t know where to start I was there to help my parents because they are aging and had some issues that needed attending upon arrival I was met by the nicest man who helped me check in very friendly which you don’t encounter a lot anymore so immediately felt at was the room was great!!!! so clean and smelled good bathroom was clean I didn’t have to ask for extra towels we had adequate everything thank you so much for great overnight stay and the area outside was safe that also was nice

no complaints

Registration staff was friendly, warm, and welcoming. They took time to tell us what was around and to even make recommendations for local restaurants and shops. Wonderful people!

The only thing is that you might want to fix all the ice machines. It's a little inconvenient to only have one working on the ground floor.

Hotel was nice however, booking.com took payment and their reservation did not work And i had to pay separately, still waiting on refund

Booking.com and not receiving my refund, will be contacting credit card to dispute the charges

The staff was amazing. Everyone was extremely friendly and a pleasure to talk with. The beds are very comfortable and the temperature in the room was great.

The hotel was being remodeled which we weren't aware of. The pool and hot tub were closed which weren't expecting.

The breakfast was good & filling. The location was good for what & where we needed yo be.

We brought our old dog with us. We went to dinner which took one hour and a half. When we got back to the room we had gotten a call from front desk telling us another customer complained that our dog was barking. (He only would bark if he heard noise in the hall). I told the lady we did not receive a call about our dog. She then said that if a dog disturbs another customer that we would have to pay for that person room. I said I don't think so. Also, I mentioned to her that we were back from dinner & the dog is fine. She said that was OK then. Why on earth bring it up then. It was unsettling.

Friendliness of check-in staff, I think his name was Tony. Comfortable bed. Refrigerator in room. Scent of the shower gel and hand soap.

Breakfast time could've extended to 10:15 or 10:30 on weekends.

This was our 2nd time staying at this facility on our way to Disney. We booked this room after our booking with another hotel did not meet our expectations. The staff was so kind and helpful! We will definitely be staying here again!

The hotel not too big but very nice and the breakfast is continental with a decent choice of things to eat. The rooms are clean with mini fridge and mini storage. There is also laundry which can be very convenient, a fitness center and a swimming pool with hot tub and also the fire pit for those who want to relax in the evening in front of the fire with beer and pistachios😝

The only thing I didn’t really like was their policy on cleaning the room as they only cleaned it every 5 days and if you have to change the bath towels or sheets you put them out in front of the door and they make you find them clean inside a bag in front of the door and so also for garbage, you leave everything in front of the door. For their policy, they don't even come to fix your bed or in any case vacuum considering that there is carpet in the room. Even if you needed products such as foam bath or extra shampoo you had to request it at reception.