First of, I rarely give any comment. I am a solo bicycles traveler looking for a nice place to stay. I spent total of 5 nights. The place was a gem hidden away from the noise and pollution of the city yet minutes away from everything. I marveled at the design, color choices, and the greenery. What even amazing was, I found out, the owner was blind in his youth. He was a student of architecture and design. Every details of the room was taken into account, from brass trimmed sink stand to brass-plated shower head all painstakingly selected for matching. It even has the water-pressure knob for the sanitary spray. The guy was a detail-oriented freak. The staff were super helpful and friendly. They would clean my room multiple times a day or any time I am out of my room. It was insane. I would highly recommend this place and love to stay the old wooden-built room, Truong Tien next time. I would be a delight to talk to the owner one day. Meanwhile, keep up the amazing work. It was a joy to stay.

The country houses of the Imperial Court Mandarins were the “garden houses”. This outstanding hotel is an elegant conversion of one of those. Furnished with taste and respect for tradition, surrounded by a spectacular garden, is managed by a professional, courteous and helpful staff, careful to anticipate every need. They granted me an unexpected upgrade to a luxurious apartment: it seemed to me to sleep in one of the ancient pagodas I visited in Hue. Fabulous. The restaurant alone, for its furnishings and accurate reconstruction of the interior of a typical “garden house”, for the view of the garden and for the everyday changing mis-en-place, as well as for the menu, is worth trying if you are in Hue.

We were charmed! Gorgeous room in a serenely beautiful setting, off a narrow lane. It feels like staying (and being pampered) in a scented secret garden. Service is warm and personal - we received genuinely great tips and local intel tailored to our wishes rather than standard package tour patter. Nyuyen delivered stand-out service, with a delightful dose of mischief. Fab breakfast and pool and the afternoon tea was a grwat touch. It's not an easy place to leave.

It wasn't clear beforehand that half the property was undergoing renovation. Great care was taken to ensure this didn't impact guests - and it didn't - but it did mean we couldn't see exactly what's shown on Booking.com.

This hotel was our luxury Hotel stay while in Vietnam and it looked and felt sumptuous. The beautiful and old architecture and antique furnishings were complimented by a conscientious staff and service that you would expect of a fine hotel. Our large room was everything we expected with a balcony overlooking the garden and pool and a large soaking tub in the bathroom. The included breakfast was made to order and included both Vietnamese and Western offerings. We had excellent eggs benedict one day and good pho noodle soup the last day. We stayed in one night for dinner and again it was excellent. We also partook of the high tea one afternoon with an interesting choice of Vietnamese treats and the free 30 minute foot and leg massage at their spa. The hotel is fairly close to the Perfume River and we enjoyed and evening stroll along the river front and felt safe walking back to the hotel after sunset as many people were out and walking about.

Not under the Hotel's control but the Cicadas in Hue when we were there in April were very, very loud. Walking to our room at the hotel we heard them all along the walkway as well as a rooster nearby. Luckily, once in the room we did not hear the cicadas unless you opened the bathroom window. From the front balcony you could hear the rooster and calls to prayer from a nearby Mosque but it did not disturb us in the morning when the doors were closed.

It was magical to experience sleeping in the traditional garden house. It is small and cute and really peaceful, great place to relax after busy day of sightseeing. It is slightly outside of the city centre but only a short taxi ride to town. The area is great for a little safe bike ride and there is some cute really old houses in the area. Hotel does their own bike excursion for 2 hours to visit the traditional mandarin house inside combined with visit to hat making studio of local artist and really authentic local restaurant to make dumplings. We had amazing two days and it was hard to leave. All staff at the hotel without exception went above and beyond to make sure we enjoy our time there.

Ancient Hue Garden Houses is one of the best hotels we’ve ever stayed in. Tucked away from the busy centre of Hue, the hotel is an architecturally stunning, calm retreat that makes you feel like you have stepped back into historic Vietnam. We stayed in one of the the traditional ancient ‘imperial’ houses and were blown away by the beautiful details like the mother of pearl inlaid designs in the furniture and ceiling and enjoyed the large hot tub in our room too! What really made this place stand out though is the service, staff got in touch before we arrived to make sure we had food ordered and ready for us as we were arriving so late in the evening, for instance. The food itself was exceptional too and there’s a choice of two restaurants - one serving Vietnamese food and the other French cuisine. We would happily return here!

Nothing.

Stunning rooms/villas with beautiful decor and very pretty communal areas and restaurants. The design is as nice as the pictures. Breakfast and dinner was very good! Also the spa was lovely. If you take a grab/taxi, you'll be in the Ancient Imperial City in 7 minutes, so location is great too.

It's a Vietnamese town so you can't expect utter tranquility but it did take us a while to fall asleep due to animal noises and the one odd neighbour blaring music in the late hours (not every night though). Did not bother us during the day and we had peaceful hours by the pool too

we found the location excellent, although not close to the city center or tourist attractions. We liked the peaceful atmosphere; the hotel is in a green area far from the traffic. Our room was fantastic - the best I have ever stayed in. It exceeded my expectations. The breakfast is also exceptional: you can order from a varied menu comprising local and Western options. Efficient and welcoming personnel- lots of smiles, which I appreciate. Fantastic room service.

There is nothing I did not like. However, I find that the car service provided by the hotel is unnecessarily overpriced.

Wonderful recently renovated hotel just outside the main area of Hue. Clean, comfortable the best rooms we had in our trip to Vietnam. Staff was extremely kind, was lovely to chat to them. Breakfast was absolutely amazing, they were able to accommodate for us to have breakfast 30 mins earlier which was very much appreciated.

Pool area could receive better care, I wanted to order a coffee but there was no way other than coming out of the pool and ordering at the bar - suggestion to add some sort of buttons to call staff? Some towels were unfortunately stained.

This was such a great find! I loved everything about this place and would highly recommend it to any one as a peaceful oasis with large, beautifully decorated rooms in a serene garden setting. I especially liked the size of the hotel because it was small and very intimate. The staff were warm, friendly and helpful and the level of service they provided was truly exceptional. They even upgraded my son to the villa section at no extra cost so that we could be closer together as a family. The food was also excellent with a wide array of Vietnamese and Western dishes that were beautifully prepared and presented and the spa treatments were amazing.

There is nothing I didn't like at all about this place. It was truly magical and the setting was beautiful and calming. Everything about our stay was perfect and memorable. I would definitely come back to Hue just to stay here again!