We made the right choice by staying at this hotel and enjoying our time there. The hotel was just a stone's throw away from the Petra Visitor Center, making it easy to reach by foot. In our room, we found a complimentary minibar and a comfortable mattress. The room was clean, neat, and modern-looking. It even featured a 55" smart TV (I guess) where we could watch our favourite YouTube channels (just remember to log in first). Despite it being winter at its peak, we were pleasantly surprised that the hotel kept us warm with its automatic temperature control. Breakfast was enjoyable, with a variety of hot and cold food selections. The coffee was also excellent. The hotel provided a private parking space with a valet parking service. The staff was amazing, truly demonstrating the warm hospitality of the Jordanian people. If you have the chance to visit Petra, this hotel should definitely be your choice.

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The chef and restaurant staff went out of their way to accommodate my wife's vegan diet even though we had not told them in advance. It is certainly worth letting the hotel know in advance if you are vegan. The manager, front desk reception and kitchen worked very well together to make our stay as comfortable as they could. Stunning view from the roof top garden. The location is fantastic for both Petra and the free shuttle bus to little Petra.

Location was excellent, a short less than 5 minute walk to the Petra visitor centre. Breakfast buffet was excellent, lots of choices to suit everyone. Dinner buffet was excellent, lots of choices to suit everyone. Buffets we're good value for money. Staff were very helpful, giving us information on best way to visit Petra to suit our party of 4 'older' ladies.

Nothing, everything was very good.

Great location right by the entrance to Petra. Family room was spacious. Staff were excellent - so friendly and nothing too much trouble. The pool is lovely (and quite deep) with a nice sun deck. The egg station at breakfast really made my kids smile with the Mickey Mouse pancakes.

It’s about 10years since we last stayed at this hotel and I don’t think it’s been updated in that time. It’s looking a bit tired and outdated in parts, eg the bathroom. I’d say it’s due a renovation really. But it’s still comfy and it wouldn’t put me off staying again - just know this is a mid range hotel showing a little age :)

- perfectly located right next to the Petra visitor centre and lots of restaurants nearby - clean, spacious room and bathroom - slippers provided in the room - our wonderful allocated driver Abdullah - he followed our itinerary, and took us to some other places we missed. He also took us to local places for food - we had the most fun 5 days with him. Highly recommend, if you’re looking for a private driver please ask for Abdullah!

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Hard to beat the location, so close to Petra front gate (photo is from roof top and shows museum and front gate area). Rooms are well appointed. We had a family room with three single beds and a king which worked out great for our family of five. Took advantage of the morning breakfast which was great. Egg station was top notch. Front desk check-in was easy and friendly and gave us all the details for our stay. Took advantage of purchasing Petra by night tickets from front desk which was easy but need to remember to have cash as they do not accept credit for this purchase. Overall great stay and would come back here if seeing Petra again.

The pool was quite cold and The jacuzzi does not really get warm. Hotel does not have a liquor license.

Staff super friendly and helpful, only reason I didn’t give it top marks is the bed was very hard (though huge!), could maybe do with a couple of extra pillows in the room too. Lovely little gift pack to take home which was very special. I think they are missing a trick not having a bar there with cold beers. Nice hotel, would stay there again.

The hotel exceeded all my expectations! From the moment I arrived, the staff was incredibly welcoming and attentive, ensuring every detail of my stay was perfect. The rooms were clean and the window view was magnificent. There were many food options for breakfast and they were all delicious. I want to give special thanks to the receptionists Raja and Mohammad for their welcoming and helping throughout the stay.

Everything is made with perfection. The bed, bathroom the room, common areas - you won’t be able to find a single molecule of dust. Super clean and tidy. Breakfast was incredible - 3 chefs are at your service. The staff - very friendly. Top location - just 100m to Petra entrance. Rates: Location - 10 Wi Fi - 10 Staff - 11 Food - 11 Cleanliness - 12 Management - 13

Nothing

Excellent Location The staff were courteous, the breakfast abundant and sumptuous. The bed was comfortable

Hotel is dated….carpets on the hallway need to be changed. Bathroom needs hooks for towels and has to be updated as tiles look worn out.