I like dry sauna, pool and slide (kids loved it) and an outdoor hot tub. I actually really like the comfort of my bedding, soft pillow, cotton bedding, great location, right near the river, beautiful mountain view.

It went a bit downhill with quality over the years, the carpet on the stairs was dirty going to the lower level to the pool. The breakfast in my opinion is eating bread with bread (waffles, toast, cereal). I really appreciate some source of protein, they had boiled eggs there, but it will be nice to have scrambled eggs and sausages too.

The location was nice! Just on the edge of Fernie so it was nice and quiet. The hotel itself is very well kept and the room was clean and fresh feeling. Beds were comfortable. My 4 year old loved the water slide and pool and we enjoyed the on-site restaurant as well! Breakfast was nice and had grab n' go options (my son took a bowl of dry cereal and a muffin for the car ride). Staff were very kind and check in was super fast and easy!

Someone set off the fire alarm in the middle of the night which woke us up. I'm assuming it was another guest or their kids as the alarm only sounded for a minute or so. Not the hotels fault though- just surprised it was so easy to have it set off!

The staff is great, friendly and helpful. The kids had fun on the water slide. We just spent the night as we drove through to another destination, so we didn't do much more than that, shower and sleep.

The sauna was not operable, and the facilities could use a face lift but great for the price and seemed to have all the amenities you would need for a family traveling. Arrived at 9 pm and left by 7 am, so I couldn't tell you too much more, We didn't even eat there since breakfast didn't start until 7, and we were gone by then.

The Staff is very friendly and courteous. The included breakfast is excellent with all the normal fare, granola, toast, boiled eggs, waffle mix, coffee/tea etc provided. The on-site restaurant, Tandoor Grill is outstanding. The Indian food is authentic and excellent.

There wasn't much to dislike. A suggestion for the hotel is to develop the river bank. It is a wasted opportunity for the hotel not to capitalize on its access to the river.

Absolutely loved our stay here! The location is great—close to everything we needed—but the real highlight was the pool and hot tub area. The slide pool was a big hit with the kids, they didn’t want to leave! Everything was clean, well-maintained, and perfect for relaxing. The staff was incredibly friendly and professional, making us feel welcome from the moment we arrived. Overall, it was a fantastic experience!

The room was a good size with comfortable beds. The onsite restaurant was perfect for dinner and the food was delicious with very good prices. The views of the river from the room were lovely although it would've been nice to have a table on the balcony and more comfortable chairs to be able to sit and enjoy the views.

The breakfast was very basic with the plates and cutlery being disposable cardboard/bamboo. It would've been nicer to have proper cutlery and crockery.

We always stay here when we travel to Fernie. It seemed more organized and managed better by front-end staff this year. In previous years, there have been long waits at the front desk. We love the balcony with river view, pool facility, and waterslide. My kids love the game room, though we spent a silly amount of money on the stuffed animal claw game 😆. More actual arcade type games and or air hockey would be a great addition. The indian restaurant is nice and yummy food. The breakfast included is good. They have a decent selection, and its nice having a pancake and waffle machine. It helps speed up the wait time. The kids love the pancake maker.

It would be nice to be closer to town but the location is fine. There is a bike path to town. The beds are a bit hard. We were there for 4 nights, and my sholders were sore for a week after (but I like a softer bed) We stayed in one of the jacuzzi rooms, which is fun and we enjoyed. Time for some upkeep and maintenance. I have an eye for detail, so it was hard not to look at the filthy and beat-up baseboards and wall scrapes etcetra. Needs a deep cleaning in the nooks and crannys and some paint, but no harm done. The room is still great.

The room was very nice and comfortable. The location was absolutely perfect, with a balcony facing the river and mountains. The steps to go down to the river made it easy to explore! A beautiful place for your morning coffee! The staff were very nice and courtesy, making our stay pleasant.

The bathroom could 100% use a bit of updating. The shower left much to be desired and was not fully clean when we arrived.

We loved our room with the view of the river. It was quiet and comfortable.

We were really looking forward to a nice Indian meal at the hotel’s on site Indian restaurant, as we had in the past. Unfortunately they have recently changed the menu and the food, though decent was disappointing compared to how good it had been in the past, and was definitely on the expensive side.

We came here for skiing at Fernie Ski Resort. Our room was 207 on the same floor as reception. It faced the river and was very quiet. The restaurant was well priced and great food - we had the curries and Nan bread. I don’t think the bad reviews about this place are justified.

The breakfast was basic but good. I liked that they provided boiled eggs and fruit. I didn’t like the fact they only provided plastic cutlery. It makes the rest of their efforts look cheap and it’s bad for the environment.