Hotel and location were great. Close to shopping and restaurants Our room was very spacious, which was wonderful traveling with 3 grandchildren. We were disappointed in the cleanliness of our room. The tub looked as though iit hadn't been cleaned properly, and the matress on the pullout was soiled from bed letters. The hotel should have replaced the matress. Instead, they brought a clean matress topper and sheets. Other than that, we liked our room. Also, the free continental breakfast ends at 9 a.m., so we paid for that and didn't get to enjoy breakfast.

The price paid was way less than I expected for such an amazing, luxurious room. It was just a beautiful room with super awesome bathroom. Wifi mirror? So cool! The front desk lady was super awesome to talk to. She set me up with a quiet room away from other guests. So friendly and helpful.

This is a nit picky thing but the space between the a/c and bed was smaller than I would like. Easy to trip but such a minor thing in the grand scheme of things. Also minor, theres definitely a small amount of mold growing on the wall above the door in the bathroom. Should be replaced cause its kinda ick but didn’t ruin my experience at all.

I like the separate room feel. My granddaughter had her own space to be in. The breakfast was very good great selection. The coffee was very good too! I am a coffee drinker, most places just have us K-cups available I liked that it was brewed. My granddaughter did go swimming but I wish the pool was heated or warmer. The staff was very friendly and helpful with local things for kids to do.

Heated pool it was too cold for me and some other adults also made the same comment.

Modern, very nice lobby, and nice breakfast area. Friendly and helpful front desk personnel during the day. It was spacious and met our needs perfectly! Will return next year! Mini-Family reunion😃

Have smokers smoke way, away from the automatic doors. Delineate where one can smoke and share with guests. Night-staff could smoke outside less, and visit with other hotel staff during their smoke-breaks less, and be at the desk instead of having to search for those employees outside… This hotel is so attractive and special, and the price is not inexpensive. Classy————>please be on duty at front desk for check-in and for other needs. Thank you so much for the beautiful accommodations and very friendly staff.

Very clean and organized. Rooms are spacious, we got the regular king suite, nice shower though the water kinda pooled at the end away from the drain and showerhead and some spilled over. Also my fault I take long showers. The mirror in the bathroom has a Bluetooth speaker that you can connect to (name and pin of speaker will be in the top right corner of the mirror- two stickers: name of speaker first and pin second) Two tvs, one in the bedroom space one in the living room space, and couch was a pull out didn’t test that out tho. Staff was nice and informative.

No complaints.

the location was great for our concert and plenty of restaurants very close. The room was clean and the bathroom was great with Bluetooth in the mirror and shampoo, conditioner, and body soap installed in the shower. fridge and microwave also The bed was super soft and maybe too soft for us but we managed fine. the breakfast was terrible so we went to Perkins and had the best breakfast in awhile I'm fact we ate there twice since they gave me a 20% off because I joined their club or whatever

breakfast

So nice! And so clean! The most comfortable bed I’ve ever slept in! The bathroom mirror had Bluetooth?! Super cool lol room was spacious. Very happy with it!

The only thing I didn’t like was the lighting. Especially in the bathroom. Getting reseda for my events was hard because the lighting made it really hard to do makeup and see clearly. Really really dim. Also for SUCH a nice hotel, I found it odd that the Tv wasn’t a smart TV. And I didn’t have a channel list! Also the fact it’s next to the music venue sucked. Parking was scarce and the traffic just to get .5 miles to my room took 40 min.

Very close to our venue/concert we were attending! Very clean and decorated nicely and modern! Front desk service was attentive and very friendly! The room was spacious and our bathroom was very nice! The Bluetooth mirror was a great added feature! Very quite and the bed was very comfortable!

Breakfast was we believed to be included in the room stay. Morning time came went to order and was told it wasn’t? We still ordered and the food was very good! It was quite on the expensive side though! The other issue was the older gentleman working the bar area was pretty rude! Basically ignored some other guests, seemed really not to care ?

Location is awesome! Lots of restaurants and a shopping mall nearby. Room was very spacious for my family of 5 (3 kids, 2 adults). Pool was open late and offered floating toys for the kids to play with. They even offered late checkout which was a plus!

Location is excellent. Room is nice size. Several places to eat near by and Hamilton Town Center Mall. Also received free appetizer at Aspen Creek restaurant, very nice, across street. Great added benefit which I greatly appreciated.

Breakfast needs improvement. Not enough options and needs self serve DeCafe Coffee. There was a smell in entire room when I first arrived but staff took care of it next day and even offered to move me to another room.