The staff was beyond friendly. We got to check in really early, which I didn't expect. They loved my dog. This was my first time traveling with him. The room was a prefect location, so I can take him to go to the bathroom and a place to throw away stuff after I cleaned up from him going to the bathroom.

There was no breakfast, but we expected none. Bed was firm and comfortable, room was clean, only very minor quibble was another patron being place right next door even though many rooms were available for a one-night Sunday stay. We had to search to get a phone number to speak directly with someone onsite, and the friendly candor of the advice to book online for better rates was a big plus. We got exactly what we wanted.

Information and directions to nearby restaurants could have been better informed, but this too was a minor concern.

while older, the room was clean and very comfortable.

check in process. 90 degrees and I had to stand outside to check in while the person inside of office was clearly enjoying the air conditioning. I thought at first it was a security measure, however to get ice, you came in the side door to the open office. To have customers stand in 90 degree heat in the sun to check in, really? cmon! Floor lamp in room did not work.

I needed to check in very late, and the manager made arrangements for me to get into my room after their office was closed. I appreciated their accommodation of my request.

It would have been nice if there was a coffee pot in the room given that there was no breakfast.

Been there in past…They had made many improvements..noticed special attention given by housekeeping to small details which, having noticed, led me to believe they appreciated my business!!! Will stay again!

Been there many times for vacation seeing wife's family excellent prices,safe,quiet,clean highly recommend for a reasonable priced stay..

Nothing everything was great as usual

Nice quiet older hotel that has had some updates. The male and female I encountered were extremely personable and helpful. It was very close to the concert and several restaurants. I'll let the support the locals!

Nothing

We wanted a classic economy motel from the past (with 21st cen amenities) and this was exactly what we wanted. The room was comfortable; it was a good experience. You couldn't beat the price anywhere!! BTW the people at the Nissan dealership are extremely friendly. We charged our car there as well as downtown. There is no cost for charging in Pikeville!!! - and no Tesla stations.

I was driving an electric car and no fault of the motel, the charging station, which by the way takes 12 hours to charge was located several miles away, and when I called ahead, the person who answered the phone had no idea where I could charge the car. The Hampton Inn next door to the parking garage where the charger was located did know. But Tesla's navigation directions were terrible. They took you to an address behind the parking garage so it looked like there was no charger.

The Motel was in a good location. Rooms were clean and comfortable. Check-in was easy. Desk person was friendly, helpful and very pleasant .... one of the highlights of the stay. My special requests were met without problem.

Would have enjoyed a coffee maker in the room. Our schedule required us to depart before coffee was available in the main office.

The room was very affordable,and the staff was friendly. There a laundry room to do your clothes.also house keeping was very good about coming by to see if we needed anything.

The only thing that I had a problem with.Was that there was no phone in the room to call out on.