The place was clean the location was the best. Everything nearby especially Checkers. I was so thrilled to see it. The first group very near to the beach as well. Very pretty as well. Very good pictures that we took.

The maintenance people are not proactive when you call them. We waited for more than 18hours for our toilet to be fixed that was not really good was not Impressed by their service. The house was smelly because of the toilet we couldn't make breakfast we had to order but we had everything already bought which was unnecessary expenditure because of the smell. We called reception more than x10 times to report they kept on saying he is coming. No water and toilet we couldn't flush. That was a poor service delivery from them

The location was awesome. The room was clean, . Very central and close to restaurants and shops

When we arrived, they couldn't find our booking. After 20 minutes of waiting, they gave us our key, only to ask for it back in a few seconds, to check if the room was clean. Thereafter, they couldn't locate our undercover parking, . The following day, we were told that we aren't entitled to breakfast, even though our booking was for bed AND breakfast. We had to show them the email, as proof. Very upsetting. Thereafter, on the second last day, we were told to vacate the room as we are checking out. Once AGAIN, I had to show proof that our booking was until the Saturday. and not Friday. Again, very upsetting.

Everything is on the property, and the location is excellent. The generator during load shedding was a huge plus!! The food is amazing and very affordable. The staff were absolutely amazing, so friendly. The Spa was great too, massage was awesome.

They advertised Gluten Free pasta on their website, but when we ordered, they didn't have any.

Loved the location of resort...proximatety to airport, beach and shops..safe walk abouts on boardwalk...security on the beach front..locked access gates to the beach(kids safety).The convenience of not having to drive anywhere. Food was definitely value for money. Nice to see ongoing maintenance of the resort (maybe a white color would have given hotel overall apearance a better look) but had a wonderful few days non the less

Appreciated the call to advise about renovation but feel it should have been isolated off for safety of guests walking through and under stuff. Also would have been nice to have someone take us around to show the facilities avail seen as we arrived so early on Sunday morning and just sat there waiting for early check in. The play area for kiddos downstairs is definitely not as appealing as photos seen on booking.com page.....needs loads of TLC

We had a fantastic view as usual. Service was excellent. Staff are wonderful. Cannot fault these criteria.

The condition of the furniture in the room was not up to scratch. The headboard was in bad condition and needs urgent attention. The bathroom needs attention whereby accessories such as handle on over the bath shower. Parts missing. The ceiling in the bathroom was partially handing open over the bath/shower area. I have to say that all this was reported at reception when leaving.

Right@beachfront,walking distance to checkers,kids entertainment is so cool, my kids really enjoyed the June holidays, the food is awesome I was a bit worried after reading some reviews on breakfast inclusive bookings but on the breakfast menu we were allowed to order anything that amount to R130 per person beyond that then u top up funds, the beach bar is hundreds sipping cocktail while viewing the sea.....

Just a bit of noisey yet they do call and inform few days before ur stay that they are busy renovating reception and I can tell the outcome will be fire can't wait to see it

The layout of the resort is amazing along with the staff being very kind ,views and location was amazing . I will definitely be back to bring my kids as this is such a family friendly environment leaving you with peace of mind to know that your kids are safe , also loved the farmers market ❤️, the resort is close to most things in the area. Breakfast Portions are very large and filling . Beach is very clean and easily accessible

Construction causing noise and Ekko team constantly interrupting you to sell you something ,I work hard and would just like my leisure time to remain my leisure time. The chef isn't really aware of steak preferences, I sent back 2 steaks and eventually just settled to have chips. Not tipping on the breakfast that's included in the accommodation will cause the waiters to throw comments under their breath.

Location, view, seafood restaurant, facilities, cocktails, room. Staff was very friendly. Spa facilities was amazing and staff so very professional, wish I could return there every day.

Waited past check in time for our room and even had to ask cleaners to hurry up as they were still busy and hour after check in time. We arrived early and at 11h00 reception already asked cleaners to try and accommodate us earlier, but unfortunately it did not happen!!!! The internal phone lines was a disaster especially trying to order something from restaurant and bar reception did confirm that something was wrong, this however did carry on for the 3 days that we were there. Suggestion to put more toilets in the entertainment/swimming pool area. Suggestion to cover small patio on the self catering units as there are no solid roof for when it rains, so you cant use the barbeque outside.

All the activities present as well as the staff being so understanding and helpful. All the available facilities, as well as the room upgrades, are a much welcome improvement from the last visit. The cleanliness as well as the service is exceptional. This area has grown into an economic powerhouse boosting business and attendance in the area. It's a one-stop shop for anything family related. Quick access to general stores and restaurants galore. The in-house restaurant shows great quality for sure as well.

We didn't like the bed as there was an uncomfortable joinery of 2 beds in our suite. Unfortunately, there was too much noise in the early hours right outside the room, and access to the beach was not as available due to the sheer volume of people accessing the beach. Not the restful location it once was.

Prime location and very convenient set-up, with restaurants, spa, and entertainment onsite. The establishment is 'aging', and can do with a 'revamp', or at least to fix broken tiles, paint the dirty walls etc. Proper signage is needed at the pool area, to avoid confusion about what seems to be a jacuzzi, where use is actually prohibited.

Reception staff can be upskilled to be friendlier and more competent in their efforts, providing basic! customer service. Small units do not have a small stove like the bigger units, even though 'self-catering'. This can be explained better beforehand.