I was booked in for my birthday as a gift. When I first checked in the staff were friendly and helpful. The room was absolutely stunning and the view was spectacular. The breakfast was phenomenal with so much variety. The food was constantly being restocked so you know things were kept fresh. The pool facilities were clean and comfortable. The pool and jacuzzi was great. I spent half of my birthday there. The staff made my Actually birthday extra special by leaving the most beautiful and thoughtful cake and card in my room the day of my birthday. It really added the extra touch for an already amazing stay. Waves restaurant which is on the property was amazing. The food was so well prepared. I had the lamb shank which was tender and flavourful and my friend had the ribs which were soft and saucy. The waves restaurant even has a tasting room with a try before you buy concept which allowed us to test our wines before buying. I would definitely go back to waves. In general this hotel was truly amazing and they made my birthday extra special. I would recommend this hotel to everyone who asks because it is simply amazing.

Not applicable

The breakfast on day 1 was the best. The puree and beetroot smootie shot at the breakfast entrance was everything! Then on day 2-3 and 4 the lemon shots were less interesting but still really good. The buffet spread was exceptional. I didnt wish for anything else. Maybe pankaces but it was good. the pastries were at times dry.

the dry pastries, the tiny juice glasses. I eventually used my tea mug to get juice. The batch counter in my bedroom had residue from a previous guest. The cleaning was not imaculate. I could see a soap/gel stain. I couldnt find the restaurant menu on the tv as indicated so i had to call reception to ask for options. Then i ordered my food and it took forever. Aparently theres a long cue after 9 for room service. eHailing drivers all got lost and said the pin took them to the back instead of the front of the hotel.

The hotel is conveniently located on the beachfront, offering exceptional views of the ocean and Table Mountain from across the Bay. The room was clean and beautiful. Amenities including the pools are lovely. Staff were friendly and helpful and on-site parking was included. All round a short but very happy experience.

Two renovations were in progress (this was not disclosed) - although over the weekend there was only minimal banging on Saturday morning and none on Sunday, so overall not too bad - that said, it may have been more annoying if I was trying to sleep in or staying at the hotel all day.

On arrival, there was a personalised note from the property along with some sweet treats which was very unexpected and very appreciated! The room was beautiful, spacious and comfortable, had all the amenities one would need. I had a lovely view from the balcony. The breakfast had a great variety of options, and was very delicious. The coffee was great!

Considering the property is in the Cape, home to wine, wine glasses as a standard in the room would be great, however, when I asked for a wine glass and bottle opener, it was brought very quickly!

Staff were very attentive and extremely friendly. Everyone made us feel very welcome. Breakfast spread in the Waves restaurant had a great variety to choose from and offered alternative milk options other than just cows milk, great for my husband who is gluten intolerant. Rooms were clean and tidy. The view from our balcony room was lovely. Would highly recommend as a great place to stay.

The air con didn’t appear to work or was off during winter so the room was a bit stuffy. Opening the balcony door was a bit noisy with the traffic below.

The hotel and booking process was exceptional. We actually left a hotel in Bantry Bay and the service was horrific therefore we booked into your hotel. Everything frol booking, staff mannerism, professionalism and smiles were on point. The room was magnificent and I finally got to take scenic bubble bath.

Saturday morning the 6.07.2024 around 10am , we went down for breakfast. I was horrified to note that the lady making the eggs wiped the actual stove with a dirty cloth from the bucket under her area. The cloth was filthy and that night up until today i had sever food poisoning and had to go into hospital. Please check your cameras and resolve. This is disgusting and i doubt we would stay at the hotel again due to this.

Stunning view of the beach, ocean, Table Mountain and city; spacious rooms with a luxurious feel, extensive room service menu, ample secure parking, heated pool and spa facilities.

Almost nothing to fault. I would just say that the spa could do with a changing room, robes and slippers to give it more of a spa feeling than a salon. I really enjoyed all the room service I ordered, as well as the extensive selection but the ribs were really not good and should be removed from the room service menu - there are loads of better choices on offer.

The location is great, lovely beach front view with lots of shops and restaurants nearby. The facilities were clean and good with in house leisures such as a beauty spa which we thoroughly enjoyed. The staff were friendly and swiftly responsive to our calls. Absolutely no regrets we had a wonderful stay.

That little welcome letter you get when you enter the room had the wrong name on. It was not addressed to me, that's poor admin. The shower tends to flood some water outside, this can be avoided by just pointing the shower head towards the inside of the shower.

It was one of the only hotels that had a room with twin beds. My son and I travelled and it was the Best option., not to have to pay for two rooms but not having to share a King size bed. Katrina organiezed a surprise birthday cake for him, with room service. That was awesome. It was awesome to get beach towels.... I did not even think about packing in towels. X

Honestly, the beds were a little Small. My son Who turned 16, is already 185cm tall. Single bed is a right fit. I did send an email to full the mini bar, apon request, but i dont think it was received.

It's clean and neat and close to everything.. love the bed and linen and towels and the gowns. The room is beautiful and very comfy. The room was warmed up for us before we arrived, the staff are so friendly and helpful, it was our second stay and we will definitely go back again. View was amazing. Breakfast is also very good.

The tv channels are very limited. No Netflix,no YouTube and no Showmax. The restaurant Waves is extremely expensive and the food is not that good. The portions are very small for a ridiculous amount and the menu is very minimal. They don't even offer just a normal steak and chips or a main calamari dish. You guys have no vending machines or any snacks on sale in the evening. The breakfast is good though, but the normal menu very limited and very expensive. The staff at the restaurant are amazing, very helpful and friendly, just the menu options are extremely limited and the pricing is ridiculous for very standard type food. Will not eat at the restaurant again, will only have breakfast there, breakfast is fantastic.