Initally when we approached the check in counter at around 1pm the lady was a little stand offish & said check in only starts at 3pm which we totally understood. We just wanted to leave our luggage first so that we can go attend the EXO fanmeeting that was happening at 2pm. It would have been nicer if she wasn't so hostile. Managed to check in at 5pm. I think the staff name was Elia Kim, she was so sweet & efficient. Check in took less than 10mins & she always had a smile on her face. Concierge team was also very nice too. Room is so huge! Toiletries were from Aqua Di Parma! Bath tub was lovely. We ordered room service dining & we also got our food within 40mins. Overall i loved my stay so much

Trying to find the Ocean Tower since i was dropped off at a different tower. Every staff i approached told me to go a different way & i was exhausted just trying to find the lobby.

I like that the room was big, clean and had a great view. I also appreciate how helpful and attentive the staff are. Everyone I interacted with from the concierge, front desk, in-room dining and the pool staff- they were all welcoming and treated us kindly. In-room dining had good options and the food was to our liking If looking for a place near the airport, the hotel should be a top choice!

Everything met our expectations given that we wanted a hotel near the airport. For those who are planning to spend more time in Seoul, it's best to look for hotels within Seoul to avoid long travel time.

The room! The ambience. The food. The activities. They provided more than enough towels which was great. My lady said the hair dryer was outstanding.

Guests have to book for majority of the restaurants. They weren't even full but you still have to book. If you don't book weeks prior. There is only a couple of options you can just sit and order. The other option is to order room service.

We had a great time at Inspire Entertainment Resort near Incheon Airport! It was the perfect place to spend a half day before our late-night flight. The facilities were modern, clean, and full of things to do—from relaxing lounges to entertainment options and great food. It made our layover feel more like a mini vacation. Super convenient location and well worth the visit if you have time before a flight!

Being able to return to my room that feels like home right after concert at Inspire Arena. The room deserves the 5 stars rating with all the facilities although the price is a bit on the high side.

The roof for the airport shuttle bus stop needs an improvement. It's not big enough to provide cover from the rain, my luggages and I were all drenched while waiting for the bus.

Free shuttle to airport and to city . Clean and fancy hotel, inside the resort , got good decorative food court. By the way super yummy milk tea inside the resort call metcha next to the oasis village . Must try….. try their futuristic art thing call le space .

Charge for minibar . But for hotel that caliber yes good to have mini bar but should be complimentary instead of charge

The resort was amazingly clean, the convention was beautiful, and the staff were accomodating. Shout out to the security team, especially Mr. Kim Do Woon from the casino (i hope i spell it right) which were very helpful since one of our travelmate lost his phone. They went extra length during midnight to help us find the phone. Thus, I would like to extend my thanks and cheers to the team!

Modern, tidy, spotless clean. Variety signature restaurants to choose from including a food court. A lot of activities in this resort and shopping.

The lady at the concierge when we checked out at 5:30am trying to catch a cab.

Hotel room was high quality, very comfortable, spacious & well appointed.

Difficult to find Western style food or authentic Korean food. Most food outlets focussed on children & teenagers, with lots of sweet products. Hotel corridors of 50 metres to access elevators from our room was not desirable.

very comfortable rooms, large, with good amenities provided (except toothbrush/toothpaste). On-site add-on facilities such as the Splash Bay and wellness center (including swimming pool/sauna/gym) were excellent. Other facilities like convenience store, food court, casino etc are also conveniently integrated with the hotel.

-