That hotel was one of the best places I ever been. We stayed 6 nights and every single breakfast lunch and dinner was fresh and tasty. In hotel is very clean, staff is helpful and polite, everyone smiling and are so so kind to customers. Location is more than better. Is very private and quiet. If you need fun it’s nice not long walk to more restaurants and shopping in the heart of Can Picaford. Next to the hotel you have small shops with everything what you need, you can rent a car bike and scooter. In spa you have everything what you need. In one word- it’s amazing ! Definitely I will back again this year. Ps. Be sure you will take a room with a view. You will never regret every single sunrise and sound of the waves. Thank you so much for everything!

All was perfect. One thing what i would change is that we had 2 separate beds next to each other instead of one kings size. Plus I would love to have access to the Spa after 7pm

Amazing breakfast and outstanding staff! The room was spotless and attended to daily. Complimentary coffee, water, wine, and chocolates were a wonderful touch. Sylvia was exceptional—her attention to detail and incredible memory for my preferences truly made my stay special.

Unfortunately, things changed noticeably starting with the Friday shift. The atmosphere shifted—staff didn’t seem as happy, and the receptionist was quite distant compared to the warm welcome earlier in the week. The spa was also a bit of a letdown: some of the equipment wasn’t working properly, the stream was weak, and the spa closed quite early at 7 PM.

Some people's reviews are far too critical and a little over exaggerated. We were on the fourth floor and unless you're an extremely light sleeper the air con is not hard to sleep through. No louder than the sea would be if you had a sea facing room. The bathrooms are modern and the water pressure is fine. Soap bars are provided as well as bottles of shampoo and body wash on the wall. Not really sure what more people want? You do have to rent beach towels but we just brought our own. You also pay for the safe but it's a deposit that you get back. We found the selection of food was excellent. A lot of variety. The only people who would maybe be upset is people who want very English food, there is pizza and chips but that's about it, but the offers for each meal varied day to day so it never got boring. Staff overall were very helpful and polite, we encountered one receptionist who seemed a little unbothered when we we told her a light in the hall was flickering, which we thought was an issue in case there was anyone staying with epilepsy, but she wasn't outright rude and had helped us previously in the day. 20 minute walk down the sea front provided plenty of restaurants and bars and if you don't want to take a walk then hop on the bus/train tour. There's a stop right outside the hotel and it cost €4 for adult ticket and you can get on and off at any stop as many times as you want in a day. Other things I noted people being critical of could easily be avoided with some prior research i.e if you have a car and want car parking, look for a hotel that advertises car parking. If you want a hotel in a non tourist area, look for a hotel in a remote rural area. We found this to be an excellent 4* hotel and we will definitely be back

As mentioned previously our only issue was one member of staff looking at us funny when we reported an issue with a light in the hall. And I would recommend that life guards need to do something about inappropriate behaviour in the pool. One European couple during our entire stay kept making out and heavy petting in the pool and we could tell it was making a lot of people uncomfortable. This is also advertised as an adult hotel but we noticed at least two families that had children under 18 with them, one had a child under 12. I'd rather know that if I'm paying for adult only that it is actually adults only and I don't still have to deal with loud children splashing in the pool, especially when there is a family hotel just over the road.

We loved the location and the services. The staff is really nice and helpful. We used the spa for massages and the employees were great. As for the location, the beach access is right by the pool. The room was neat and clean, plenty of room for a couple. We went with the all inclusive regime but and the variety of food was good, as it was a buffet and we had snacks available at all times of day. Lastly, the entertainment is good and different every night which we also appreciate.

The schedules are a bit strict, being for meals or the entertainment. The main issue is that at the pool, a lot of the guests "reserve" the chairs with towels very early in the morning. By 9am you don't have a chance of staying there. Then, by the afternoon, most of the charis are in the shade which makes enjoying the pool nearly impossible. Also, being with the all inclusive regime, we'd expect that all non alcoholic drinks would be included but most weren't. But all in all, a very nice experience for the money we paid.

The hotel was truly great. The building is beautiful, and the staff were very kind. We had a sea view room, which was stunning. Breakfast and dinner were included, and everything was absolutely delicious. There was always a wide variety to choose from, and they always managed to offer something new. I honestly recommend it to everyone — we had a wonderful 7-night stay there!

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Amazing location, super clean and modern hotel. Beachfront property and the view from reception & sea view rooms is superb. The staff are wonderful and the buffets are top tier

We had ants in our room but that was not an issue, it’s common in a lot of hotels in Mallorca and it didn’t bother us, the hotel is super clean in every other aspect and cleaners are fabulous.

The location of the hotel was perfect combination of access to local amenities as well as peace and quiet. The staff was forthcoming and friendly, even set us up with dinner after hours as our flight was delayed. 😊

Not applicable!

Location right on seafront. Good breakfast and dinner selection.

Has recently been refurbished. New shower design is poor causing bathroom floor to flood every time shower is used. Room service sometimes ignored both the “Do not disturb” sign and locked door.

The location is great, just away from all the crowds and right opposite the sea. It’s really nice that it’s largely accessible as well which is important to us.

Honestly, the only thing that I would change is to make the pool stairs, a little bit more accessible for older people or people with poor balance

Staff were incredible, very friendly and helpful. We arrived at 11pm and left at 4am. Both times they had food set out for those who were late arrivals and early leavers. Rooms very comfortable. Hotel is 2 mins from the beach so location is great.

No negatives