It was in a lovely location. The staff were very friendly and helpful. Excellent variety of food items for both breakfast and dinner.

Our beds were very hard. Some nights the resort would have late night entertainment that was very loud. We tend to be very active throughout the day, exploring the island and then be tired in late evening so the music was not always appreciated. Finally, we had to check out early due to an early morning flight. The bagged breakfast to go, when we opened it at the airport was horrible. There were a couple of bananas that we ate but the rest we threw out.

Location on the beachfront was exceptional. Staff were very helpful and attentive. Canyamel is a small unspoilt resort and the property on the medium side of side, so more intimate. Poolside was gorgeous.

Beach view rooms, which overlooked the pool/entertainment area. Would have opted to stay “city view” room side if I had known this, as it would have been a bit quieter, although the entertainment didn’t go on too late into the evening.

Really beautiful location and the hotel itself is good, clean and nice. Swimming pool is good.

Every night really a lot of noise from the entertainment. Did bother me and my son considerably. Also, you can reserve sunbeds at the pool. However, if you are just too late you cannot even use a sunbed next to the pool. So you are almost forced to book otherwise you will be on the grass

I really much enjoyed my stay at Hotel Laguna. Came here the second time and the breakfast and dinner is really good. Location is awesome! Next to the beach which is not to crowded. Thanks the ppl who are working at the Hotel the stay was made as convient as possible. Best Animator Viktor made me do Pilates, Aquagym and also Salsa - it was super! 👌🏾

Check out was kind of crowded and only one person was working at the counter. It would be better to have an extra one so it can processed faster.

- Cleanliness is on the highest level - Exceptional location - Nice variety of food for dinner + ice cream🙂 - Water refill stations on every floor - Luggage room with shower and towels. That is so thoughtful, amazing!

- Coffee at breakfast was very poor quality - Evening entertainment can get loud, but it's not every day

The reception and the personnal in general were helpful and polite, You can go easily from the pool to the beach and vice versa. Every day you have grilled fish or meat at the buffet. You have nice other beaches and nice walking just a few minutes in car from Canyamel.

Canyamel beach has almost gone, we were here last year and only half the beach remains. May be the sand will come back in winter ? Some little things like the safety box, the towel for the beach were not included in the price. The parking in canyamel are scarce, not always easy to find a place in front of the hotel.

Very good breakfast with an excellent choice .

The tea and coffee could have been better poor quality tea bags and no milk jugs so you had to walk around with hot cups to get milk at a busy service area.

Big room (14) with a balcony. Sea and pool view. The food is excellent, lots of choice.

The pool was too small for the number of people/children. The music from the next door hotel was a nuisance.

Hotel was nice and compact, not too far to go for pool, restaurant or beach. Some shops nearby. Staff were lovely and able to cater for dietary restrictions, Food was amazing, entertainment not obtrusive.

We booked sea view and got tree-view. Is that fair?

Staff was very tense and very strick - specially the younger woman. People walked into the dining room with a swimsuite and was allowed in, but someone without shoes was send back to get dressed. Double standards.