The location was stunning and our room was absolutely amazing. The spa had a snow room which I had never encountered before and was fun and the staff at the spa were super helpful. The grounds of the hotel were also beautiful and when we wanted the hire bikes to explore the coastal path, the reception staff could not have been more helpful. Fabulous!

The service at the restaurant was a tale of two halves. At times it was exactly as you would expect from a 5 star hotel and at times it was not. On one occasion after waiting 20 minutes for a drink, we gave up and walked to the bar to get it ourselves. On another, the waiter referred to me (and I’m in my 50s) as “darling” - I put this down to a language difference, but it was still unwelcome. However, when I ordered a salad with a dressing and queried where it was on arrival, I did not expect the waiter to argue with me about whether the salad should have the dressing that was clearly on the menu. All little things but they added up to a slightly uncomfortable whole.

The location was amazing! but the hotel is truly worth it for the staff. they make you feel like royalties and are ever so kind! will definitely be back!

The breakfast overlooking the sea is simply magical and the staff were friendly and efficient. Breakfast in the lower bar starts at 09:30 but 08:30 in the hotel itself. The staff went out of their way to make my stay fantastic and even picked up a daily English newspaper for me from a petrol station. The gardens and ambiance of Las Dunas are fabulous.

Truthfully the Spa at this hotel is really amazing but the cost of even the most basic treatment seemed expensive (eg: Euros 130 for a 50 min facial), compared to elsewhere. But maybe this is because I do not normally use a Spa and am not up to date with prices. However a 50 min facial at the Danesfield House in Marlow (super expensive hotel) is £90.

the hotel is clean and the staff if very friendly!

Location is fantastic. The 'Lido' restaurant is wonderful, dining at the sea. Everything was perfect!

Service in the restuarant was somethimes chaotic due to lack of the English language. If a traveler can speak Dutch, French, German and Englisch you would expect that people understand each other.

The look of the hotel is beautiful. The staff were warm, accommodating and welcoming. The place looked and sounded very peaceful. Entering the room I had a welcome note and macaroons waiting for me :) Very lovely gesture. The room was spacious, clean and comfortable overlooking the sea. The toilet was huge and had all amenities available. The robes and towels were clean and soft. The bed was huge and the pillows were fluffy. It was a very comfortable mattress so I had a good night sleep. The pool was a good size. Not too big and not too small. It wasn't crowded which is very tranquil. The food I ordered was delicious.

Not really a big issue but the sound of the fountain outside my room was loud during the night so I had to close the balcony door and couldn't enjoy the natural breeze but definitely not a deal breaker :) All else was perfect

beautiful location -great food and comfortable rooms

Staff, location and room was lovely and quiet.

Most Spanish hotels do not have a make up or hair dressing table in the room. I like the magnifying mirror but bathroom was too dark to do make up in. Also we need a full length mirror in the dressing area.

Health treatments

Staff were excellent very clean and rooms were excellent and the

Nothing