Fantastic welcome from the friendly reception staff. The room was well equipped - hallelujah a kettle and a fridge! Great shower and a good hairdryer. Nice comfy bed and enough of a sea view from the reasonable sized balcony. Handy private parking across the road for only 10€ a day. A mistake was made with my final bill which was rectified immediately I contacted the hotel. Superb customer service.

We had a drink in the Sky Bar which is a great location, but the staff were a bit offhand. It was a shame because otherwise our experience here was great.

The location right on the sea-front is marvellous. The sea views are spectacular. Every room has a balcony and you can drift off to sleep to the sound of the breaking waves. Choose your room for the view that you want, straight out to sea or along the coast. A renovation at the end of 2024 has made the hotel even smarter than before. In a word, it sparkles. The staff are unfailingly helpful. There is a Spa and a swimming pool, neither of which I have tried and the roof-top Sky Bar, where you can sip your drink and savour the sea views. The hotel restaurants are excellent- there's an eastern fusion one, Nam and a Spanish one El Jardin. I prefer the food style of El Jardin, but both offer superb cooking, with extraordinary attention to getting everything just right. The wine list is comprehensive and very well chosen. Service is helpful and highly professional. These are gourmet restaurants. Breakfast is excellent; everything you could want from bacon and egg to cold cuts, to fruit and cereal. Breads and pastries are delicious. Overall, this is my favourite hotel in Guardamar. Certainly not the cheapest, but I think it is good value and a hotel I'm always happy to return to.

Unusually for me, there is nothing about this hotel that I don't like.

The cleanliness was superb, and the staff were lovely. The view was gorgeous. I think that the room could have a little more storage for the suitcases, it was a tight squeeze to share the wardrobe.

To be picky I think a lack of drinking water easily available is something to be addressed. A water barrel on the bar would be lovely. I also noticed a lack of vegetarian choice in the half board menus and no mains salad.

Surprisingly nice hotel considering the location and pricing plan. Really helpful, cheerful staff, very obliging. We had a problem with the lock on our door late in the evening which had to be replaced and whilst waiting for an emergency locksmith we were given free drinks by way of apology - much appreciated Secure car parking a bonus and a fabulous beach just 50 yards away

Slightly remote from town centre, bars, resturants etc

We had visited this hotel on several occasions previously we had a side view but it was very good and you could see the sea, the hotel is spotless and the staff very friendly

Bigger cups in the room for our morning coffee and there was no Spanish beers which was disappointing

A good sized room and bathroom. Good to be able to see the sea and the beach. Friendly and helpful staff. Breakfast was excellent, though rather expensive if you only wanted a small amount.

The Mediterranean menu was limited and unfortunately not to our taste, particularly starters and mains. Desserts were delicious. Also it was very expensive. This meant we ate elsewhere for the majority of a meals.

Beach front location, rooftop bar , friendly staff, clean rooms, comfortable bed, great shower. The little fridge is a useful addition.

A bit noisy, could hear talking in adjacent rooms etc. Bed in on wheels so it slides away if you lean against the head board

not applicable

We were offered a very poor quality brandy drink from the bar, we spoke to the manager at the time who was not very receptive about our concerns that the drinks we had bought were not of a good quality. In truth for this reason we will not patronise the bar in future.

We had a lovely room overlooking the sea with no interruptions. The staff were always helpful and kept everywhere very clean. Parking was always available. The swimming pool was very inviting.

We had a lovely room on the top floor, but unfortunately it was just under the Sky Bar. When music is playing it is very noisy in the room. One night when there was a wedding celebration loud music was played until 3 o'clock in the morning. Very little sleep that night.

Breakfast was great, staff were brilliant. Location outstanding.

Great view from our room but the facilities like bottles of water were not very good. 1 small bottle each for our stay. Also, we weren't allowed to change our pool towels without an extra payment. Sky bar quite expensive.