Very quiet. Lovely staff and a very nice buffet breakfast. Breakfast hours were very good. My room was very large and clean and had everything I needed. A very comfortable stay!

About a 15-20 minute walk to the cathedral. In the more modern part of town. Still plenty to do in that area but good to make sure you are prepared.

- clean and comfortable bedroom and bathroom - great shower - a short walk from the main attractions

- no coffee/tea facilities in the room - lengthy check in, requiring too many personal details from every guest - the common area didn't have any clean mugs in the evening and the staff couldn't find a solution

Loved this hotel . The breakfast and supper was excellent . Lighting in the bathroom was soft or bright . Beautiful room. 2 Pillows soft and firm , use to your liking. Staff is very professional and kind . A beautiful property close to the Cathedral beside a 6 floor mall . Loved our stay !

We have stayed here before, and will do again. We appreciate the great location to the old town, comfy rooms and safe parking. This Silken hotel has got it right with regard to group bookings - even though I booked three rooms for us and friends, we all paid individually for our rooms. Silken Hotel Vitoria please take note! This is how it should be!

It would be nice to be able to book parking to take away having our fingers crossed on arrival.

Great hotel, all that you need for a city break. Only 10 minutes walk to the old town and just across the road from a huge department store. We where lucky enough to get free parking just outside the hotel as is was the weekend.

Excellent location close to shopping and old town. Huge comfortable bed .Excellent shower.Staff were friendly and helpful with local restaurants. Parking was secure

Couldn't dry towels,which weren't charged during two day stay .Room faced shopping area so was a bit noisy in the afternoons and early evening

Great location, excellent value for money, big rooms, friendly staff. Stayed here previously and consistency was good.

Breakfast is not great for the price - stayed here before and elected the 'breakfast included' but did not this time due to better value and quality at cafes nearby.

Good location, lovely good sized rooms, underground secure parking accessible by motorcycle as well. €10 per bay. Selection of cafes within a couple minutes walking.

Partner says bed was hard (personal preference). Thin walls and we were near the staircase unfortunately

Location is good, well decorated room, bed is comfortable. Good view from the 5th floor room in the corner.

There was no coffee or kettle in the room for us to make our own tea/coffee. Even though they have coffee corner near the reception but it closed by the time we got back to the hotel.

The hotel is located very close to the historic urban center. The layout of the room is excellent. Parking is very convenient and reasonably priced.

I had some trouble sleeping with the temperature of the room and the blankets on the bed. It is a common combination in Spain.