Very clean and tidy in all areas. Lovely property. In a busy area but we’ll insulated against the outside noice.

The B.com advert for the hotel showed an apartment, fridge, hob, microwave and oven, we’d taken food to prepare at the venue but this room had none of that. We were given underground parking and upon our departure we were told that it was €25 per day… so €50 parking when out on the street although metered, the parking was free for the whole Christmas period.

Friendly staff, location...location. Lots of cafeterias / pastry shops within 1 to 3 blocks from the apartment. Taxis were everywhere, and we did not have to wait long each time to grab one. Short drive to city center, restaurants, and tour pick-up locations. The average taxi fare to the city center was approximately 8 Euros. From the International Airport to the apartment was 33 Euros (fixed price). Also, the area in the vicinity the apartment is safe to walk day or night. There is a supermarket about 2 blocks from the apartment. We could not hear the street traffic from our room.

This is a nice, well-equipped aparthotel in the Argüelles area of Madrid, 15 min walk from Plaza de España. Our room had a few basic facilities for a kitchenette - microwave, fridge, sink - and was super clean, very silent at night (it faced an inner courtyard and not the busy street on the other side). Comfy beds, nice staff, large and modern bathroom; the decoration is neutral and nothing special but nice enough. All was great, it's perfect as a base to explore the city as the public transport is very close (Metro Argüelles). There's many shops, bars and restaurants in the area. It's not super cheap but for Madrid it's a good price. I would recommend it and use it again if I go back.

All was great, the only thing that puzzles me is that it seems that hotels in Spain now are removing the toilet brush - not a great idea :( There are no views from the inner rooms, only a courtyard, but it's not really a problem unless you're specifically looking for a room with a view or a romantic getaway, which this is not. Other than that, no complains, it's a nice place to stay.

The aparthotel is very conveniently located near to a metro station - less than 5 minutes walk - near to a stop for the hop-on- hop-off buses and, as an added bonus at the same distance is the El Corte Ingles store with an excellent supermarket in the basement. The apartment was very comfortable and the reception staff were friendly helpful and very accommodating - we had a late flight from Madrid and they held onto our luggage all day. The is a small kitchen in the lounge with a fridge, hob and microwave/grill. The only very slight criticism is the paucity of kitchen utensils. All in all a very pleasant stay and I would strongly recommend the aparthotel to others

Not a lot

It is my third or fourth time on this hotel. It is very convenient for short business trips. Located in a quiet area, within a walking distance to many restaurants and to El Corte Ingles, and close to public transportation. There is a bus stop in front of, and it is close to Metro Arguelles. If you need a taxi, you just stay in front of the hotel and there are many passing by. Also, hotel can arrange a taxi for you. Staff is very friendly and solicit. The room is comfortable and quiet. Matrass is very good. Bathroom is renovated and spacious. The restaurant adjunct to the hotel serves excellent food.

The pillows are too high.

The hotel is a small to medium scale hotel, therefore it is more intimate compared to other hotels, making its service more personal. Staff is amazingly nice; room is large and comfortable. It is located around 5 minutes walking from Argüelles metro station, making it easier to move in the city. Also close to many small restaurants and to El Corte Inglês.

The pillows were too high. I asked a lower one and they provided one. Wi fi gets disconnected many times during your stay. You need to sign in to the network again. I believe I had to sign in 5 or 6 times in a 3-night stay. Airco is pre-set and you cannot control the temperature. It was not warm inside the room but it was not cool either.

Great location. Walking distance from many sites. Hotel staff were friendly and helpful. The bed was comfortable. The bathroom had a terrific, big shower and the room was very clean. There's both an elevator and stairs. It's typically about 33 euros with either taxi or other from the airport. It's fairly quiet. We felt very safe. It is very much in the style of a traditional hotel. Asked for double bed and we did get this. Quiet area and quiet hotel.

A few things that were annoyances but certainly didn't make a big impact. We would stay again: The room has a very small fridge and a kettle. No other facilities. No cutlery, such as spoons or a knife or plate. to make our own tea or sandwiches etc.... There is no ice machine, which is perhaps a luxury, but the front desk was willing to get a glass of ice from the next door restaurant for us . The window was out towards an inner area (not a street view) where opening it meant some noise and smells. However, with the window closed, it was quiet. If you like sleeping with an open window, good to ask which room is best. .. Apparently some rooms have living spaces but ours was a room with small table next to the bed. If you want more space ask ahead. The hotel is very responsive.

Very nice room. Clean and daily service good. Friendly reception. Good location as long as you are willing and able to walk a fair bit, suited us as we do like to walk around city.

Kitchen was lacking cups and some plates were chipped. Bath plug did not hold water and shower drench function faulty.. Needs a bit of an upgrade in these areas.

The apartment exceeded our expectations. It was roomy and very clean. The bathroom was big, with 2 sinks and separate bathtub and shower. It was modern, clean, plenty of hot water. We had two closets and many hangers. The beds were very comfortable (firm). It was very convenient to have a real living room and small kitchen. The location couldn't be better. Everyone at the reception desk was helpful and nice. This is a wonderful place and I will be back!

n/a to

The Aparto-Hotel was very nice, the location was great, the room was even nicer than advertised, well maintained and very clean. A place to recommend.

We booked for 2 adults and 1 child. Exactly after the free cancellation deadline we were informed that if we wanted a separate bed for our child we needed to pay an additional 33 euros. This felt like a very cheap trick to get extra money. We declined and upon arrival we found the room had in fact a sleeping couch for the child. Of course this was great, but it made me wonder what would have been different if we had said yes to the extra bed. I am fine paying extra for a bed, but tell me up front, even more so if we already have been in contact with eachother about a different arrival time, and don't wait until I can no longer cancel.