Top location (within a 5 min walk are at least three metro lines, a bus stop, two pharmacies, nice restaurants, cafeteria, supermarket, + Gran Via with all the shopping spots); comfortable beds, more than enough pillows and drawers; all clean !!! ; easy check-in; fast online communication with staff; spaceous; well-equipped kitchen, suitable for cooking your own food if needed; you get exactly what you see in the photos.

We were given apartment 2i. The window in the bedroom with 2 single beds had a not fully sealed window frame, there was a small hole when closed and cold air could enter the room. This didn't affect our sleep since enough blankets were provided. In spite of everything being clean, one of the bed sheets had 1-2 tiny-tiny holes here and there, in the same way one of the towels had 1-2 very small dark stains. These are just details that I would like to be taken care of for future guests. I'd give a total score of 9.5 if it was an option but I believe a 10 is okay. :)

We were very impressed by the accommodation the cleanliness and overall facilities. Also it must be mentioned that we did not at first have the facility of Netflix as promised. which had the weather been more temperate it wouldn't have been that important! but within 24 hours. TV changed. Netflix installed. Also delivered coffee filters as requested. Central location but very quiet..without hesitation would recommend this apartment and the people were nice and on point👍

The mattress on the double bed..I hadn't felt a spring through a mattress for years so I slept on the bed duvet!

Spacious apartment in a great location (near Temple, Palace, Cathedral, Metro etc). Balcony was lovely to be able to see what was going on in street below. Kitchen had all equipment needed including cups, plates, utensils, frying pans, washing up liquid, drying cloth etc. Bathroom had soap, shampoo etc. Beds were comfortable and hangers available to hang clothes. Safe in room to keep passports etc.

My daughter is not a fan of lifts so being on third floor meant a lot more steps for her (although a lot younger than me so she managed fine).

The apartment is located in a very central location close to the metro, in addition the apartment was clean and spacious with a very good kitchen and a large living room. The owners of the apartment were very kind and quickly answered any questions and needs we had. Highly recommended🔥

The water flow in the shower was a bit weak, especially when two people are showering at the same time. But it didn't spoil the experience of the place. We really enjoyed the apartment.

The location is perfect, within walking distances to almost every attractions (the Royal Palace, Gran Via, Temple of Debod, Sol and etc) easy access to metros and free bus 001 (from and to the Atocha train station). A lot of restaurants nearby and we can also cook simple breakfast in the apartment. Good facilities and helpful staff. As we have 6 persons in total, I requested additional pillows and devut which were well prepared.

Smell in the guest restroom, but endurable and the air circulation is working with noise.

The apartment was beautiful and well decorated. It had everything you need and communication with management was great and very efficient. The patio was a great addition. The location was also an asset ( close to metro and Royal Palace)

The only thing that I didn't like was the uneven patio floor ( you can trip on it) as well as the fact that you can be locked up outside on the patio because the patio door can lock itself! You better have a phone with you all the time to call someone for help if that happens!

Great location. V central. V near metro. Really lovely apartment. Clean. Nice decor. Well equipped. While there is no reception, staff were responsive to queries via phone/ email/ text/ booking.com app. Place to store luggage after we checked out. We enjoyed our stay here and would happily stay again.

All minor issues - Bed a little uncomfortable. Even though the ad on booking.com says no prepayment necessary we were asked to pay via a link in advance of our arrival. Perhaps this should be made clear to guests before booking to avoid confusion.

The location was excellent not far from most attractions and metro but quiet at night. The apartment was clean and well cared for and equipped very well.

The smell of drains in the en suite was overpowering and we had to use the plug in air freshener which combined with that drain smell was overpowering and set me off on a series of sneezing and runny nose but without the plug in the drain smell was awful. it was such a shame as the apartment was great, location and cleanliness.

Location!!! The apart itself, wtih 2 bedrooms and 2 bathrooms, which is really comfortable when you stay with more than 2 people. Easy to get in, instructions were clear enough. The apart is under the roof, when getting on the balcony, felt like Carlson, if you know who it is))) Kitchen very well equipped, everything is there! Would stay again!

Too dusty, not clean enough floors, the towels smelled badly, that's why I lower the mark for the object's rating. The sofa in the living room with the dirty spots, had to cover it with a blanket, otherwise unpleasant to seat on. The carpet sticks to feet, also dirty.

The apartment was spacious, beautifully designed, and perfect for our family stay! We had everything we needed during our 4 nights, from a fully equipped setup to easy access to restaurants, groceries, and rides with Uber and Bolt. The location was easy to find, and the check-in process was super smooth. Everything was just great!

Nothing