Room was extremely clean, hotel looks very modern, definitely a 4 star. The breakfast is open most of the morning. Breakfast had something for everyone, lots of fresh fruits, juices, lots of choice, plenty of seating although very busy. Very clean hotel. Staff are friendly (particularly the cleaners <3). Nice area at the front for drinks and snacks and watch the people go by. Also they kept my bag for me after I checked out because I had a late night flight, so I could go enjoy the city. Good value for money in October. I was upgraded to double room which was two single beds pushed together. Also I was able to check in slightly earlier. In the room plenty of towels, small hairdryer, safe, samsung TV, lighting was nice, fridge for drinks. Also because the hotel was adults only, it was very peaceful but didn't hear any entertainment, only from the hotel behind us.

Buenos Dias! We stayed in this hotel for a week and it was simply fantastic. The reception staff were very friendly and helpful. The room was very nice with a view of the pool and a partial view of the sea. We had half board and I can recommend that. The many delicious freshly prepared dishes and the wide range on offer leave nothing to be desired. If somebody can't find any food here, then he/she have some problem. The pool and the pool bar were very nice, clean and very pleasant. We were served good quality cocktails, which tasted very good. We would like to thank all the hotel staff because it is only through their good, quality work that guests can feel comfortable and relax. We found it very pleasant that the room cleaning staff took their time with the daily room cleaning and we were able to sleep in. The hotel location is wonderful; just across the promenade (approx. 2 minutes) you can get to the Ocean and the beach for sunbathing and relaxing. Shops all around are in the immediate vicinity. Everything is wonderful and everyone is very friendly. We felt very comfortable. Thank you!

The staff were incredibly friendly, and the hotel was very clean. The indoor pool and spa facilities were a great addition, and I appreciated the plentiful towels and amenities provided for both the shower and spa. The location was also convenient, with a bus station nearby that made getting to the city easy. The breakfast options were fantastic, with a great variety to choose from.

The room felt a bit cold, and the heating system was quite loud, so I didn’t end up using it. Additionally, the walls were quite thin, and I could hear noise from other rooms. The TV only had German channels, which wasn’t a big issue since I wasn’t in my room much, but it would be a great improvement if they upgraded to smart TVs with apps like Netflix and Prime for guests to log in.

The fooooood is sooo good, I recommend half board, no need to go outside to eat in a fancy restaurant, the chef here are good with varieties to choose from, I was really spoilt. The cleaners are nice and cheerful and cleaning was done everyday unless you use the do not disturb card. All staff were cheerful and pleasant. It’s located 3mins walk away from the beach, very lovely location. You can easily access bus from the hotel to go to town for exploration. The rooms are comfy with all you need to make your holiday great. The indoor pool is warm and so is the jacuzzi it was really lovely. The hotel itself is so neat, well decorated and beautiful. In all it’s a fabulous place for a holiday, I will surely visit again. For someone that hardly revisit places, this is the only hotel I would plan to revisit. I give them 💯

Nothing Wish they could grant late check out but aside that I was fully satisfied.

Excellent seafront location perfectly connected to the airport. Elegant and welcoming hotel. Beautiful beach. Absolutely fantastic desk, bar and restaurant staff. Very helpful and friendly always attentive. I stayed for 6 days and always felt pampered. Also very nice in the evening to listen to the beautiful interpretations of Antonia at the lounge bar: charismatic showgirl with a powerfull soul voice.

The double bed wasn't a king bed but 2 single beds attached that in the night they continously get separated. I suggest to use a topper at least

The staff were amazing. Shout out to Adrian at breakfast serving food. So good humoured, and funny. Breakfast was amazing. Proximity to the beach was a big plus!

I think the hotel should have more double beds for couples or at least have a bed topper to hold the 2 single beds together, and not just a bed sheet. That was the only downside.

Excellent facilities and room. staff were all friendly and welcoming. The indoor pool was very good. The prices were not too expensive The food was tasty and fresh. The area is a little mixed with some good shops.

The outdoor pool was not heated.

I usually stay at another hotel - but closed due to winter season. I Chose this one - and was glad I did. The hotel building looks very welcoming on arrival and the entrance foyer is very nice. Check-in reception man was very helpful, explained everything and then personally showed me to where I could get hiss to my floor. I arrived quite late but still different dinner choices available, waiter came and told me they would be closing soon and to ensure I got what I wanted before they did so! I booked a single non- sea view room as I was only there for one night, but I was put in a double room! The room was big, clean, a double bed, clean coverings, good shower, good towels, toilet items and a very large balcony with table and chairs - must have been e3m x e3m - and plenty of space to walk around and not cramped. The view was pretty good from the balcony - room along a side street, views to palm trees across road and there was a view to the sea if I sat at the table. Breakfast was excellent with the usual huge range of choices. Check-out was efficient and friendly. The lady ordered me a taxi, told me it would arrive at front of hotel in 5 minutes - and it did! All the hotel workers I met were very efficient - but in a very friendly manner. Before leaving I had time to walk to the beach walkway. It is only 5 minutes form the hotel entrance. I went thru a large bar and seating area which looked lovely to sit in - but I did not have time!

There was nothing to not like!

The hotel is really lovely. I had never been to Playa de Palma and was surprised by the drinking culture there and everything associated with it. Fortunately Bierkoenig and Megapark are a bit further down the road. The hotel was like an oasis in the chaos, peaceful and clean. The food is very good quality and the choices are great. The staff couldn't have been more helpful.

Some noisy groups in the hotel but they were tolerable and the staff intervened.

Great, super friendly staff! Great pool area!

Bed was too small. Room size too small, though the balcony was huge.