Very well positioned in a very nice part of the bay. Staff couldn't be any more helpful and friendly. Beach just over a quite road right at the back of the hotel (just watch out for cycles and scooters). Excellent buffet for breakfast and dinner, unlimited Tea, coffee and juice at breakfast. Free water from the purifying machines on each floor. Lots of shops behind the hotel and a great little Deli for filled baguettes right on the corner opposite Burger King. Staff come round the pool with treats every day, such as cocktails or ice cream. Little red road train goes all round the bay and stops at number 10 right outside the rear of the Hotel (buy tickets from the driver). Beach has lovely soft sand and the sea was warm enough to swim in in early October. The rooms were clean and comfortable, with a daily maid service. Towels for the pool or beach available from the lifeguard at the hotel pool, leave a deposit at reception. The room had a minibar, safe, tv, hairdryer and air conditioning. Hotel is only 10 minutes or less from the airport. All the staff were amazing, especially Pedro and Gagan. We would happily go back 😊

Not a moan but had the following observations. We're asked if we wanted to pay an extra 35E per day to upgrade from the 2nd to the 6th floor and have better views. We declined and then were given a free upgrade to the 5th floor anyway. Main pool and rooftop infinity pools are very nice but not heated and we found them a little too cold in October, although other people used them occasionally. The Jacuzzis in the spa weren't overly warm. All drinks at dinner are chargeable, even still water, we shared a small bottle each night for 3.10E . Only English TV channel we could get was ITV3 ( not a major issue at all). No kettle in the room, but there was a nespresso coffee machine. Small thatched shade and beds on the beach were 18E and the much larger umbrella and beds 54E per day.

Super friendly staff in all departments, fine room with good beds, sound-proof balcony door that shut-off late night party sound pretty well. Great views in first line to beach. Also nice offer at beach and super roof top terrace. Great breakfast choices varying from day to day, same for evening buffet (which was really at a good quality and prepared with some love) that deserves extra menionning. No extra costs for safe like in other hotels. Also thank you for the birthday present and upgrade!

nothing, we try to go there next time again if possible. We have tried the HMs, a (terrible) 4* hotel in Arenal, but Iberostar Bahia de Palma is our favourite now. Would be nice the Mallorquin-styled roof-top bar was populated to chill-out.

The whole concept of Iberostar hotels is really great. Their staff are professional and polite, always smiling and greeting. The rooftop pool is amazing, everything is very clean, the rooms are well equipped, and the beach is just in front of you. The food at the buffet restaurant is just amazing! We really had a nice time and enjoyed everyday in this beautiful hotel! We definitely recommend, and will come again! 🫶🏼🇧🇦🇪🇸

So clean and smelt amazing. Staff were lovely. Champagne and wet towels on arrival. Beds super comfy. Nice food and a great spread. Pool very clean - if a bit shallow.

Only niggle: certain staff would hover over you with the tablet when signing food/drinks to your room and would continually ask ‘do you want to leave a tip?’ ‘Are you tipping?’, rather uncomfortable and felt obligated to do so, even if it was just bringing water to the dinner table. Some would snatch the pad away if they saw you didn’t leave a tip.

The property is located just 10 minutes taxi ride from the airport and is located right opposite the beach. The customer service we received was beyond expectations. The rooms were clean and modern and the whole hotel was of Beautiful decor. We paid for breakfast as part of our booking and there was plenty of choice. The staff really off amazing friendly helpful customer service, I would highly recommend.

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Great hotel on the beach. Everything looks new and well maintained. The food is amazing and comes in great varieties for breakfast and lunch. There is a gym, sauna, jacuzzi and pools. The staff is 10/10.

The water is cold in the pools and outdoor jacuzzi. Although i appreciate the hotel's efforts to be eco-friendly, i strongly suggest them to bring back straws (there are paper and pasta straws), as it is very uncomfortable to drink cold beverages with ice that always gets into your mouth.

I had an amazing time at this resort. They greeted me with a great champagne and was quickly brought into my room. The view from my room was amazing and the room was very clean and had everything I needed within the room. The beach is right behind the hotel and along the strip with several shops and restaurants at your disposal! The restaurant has a ton of options. Breakfast was great! You have the option to have eggs made to order and same for dinner you can have your meats (steaks/fish) cooked to your preference. I really like the bar as well, but liked the restaurant a little better. Shoutout to Sergio at the reception desk! Answered all my questions and was super helpful!

Nice design, super cared, unbelievable view, supportive staff, tasty breakfast, enough space near to the pool to accomodate all guests, new beach towels.

I requested 2 absolutely same rooms with the sea view. In fact one room was much bigger in compare with the second one. Not to say not enough space but when it is expected to be the same it must be the same.

The staff are fabulous, nothing is a problem for them, any issue is addressed immediately, the rooms are bright and airy, the beds are comfortable, water pressure in the shower is good.

I prefer for breakfast to finish at 11 as I like to wake up a little later on my holidays and take my time it’s a very minor problem, 10.30 finish is a little too early for me

As soon as we walked into the hotel, you could just smell & see how clean it was. Staff welcomed us with clean wet face & hand towels to freshen up and a glass of fizz, which is a really nice touch. The hotel was extremely clean. The breakfast was amazing, such a good choice of food and everything tasted great. Our room Had every thing we needed we had the room where the balcony extends around the hotel which is great

I think it would be nice to have free tea and coffee in the room rather than having to pay for the coffee pods