This is the fourth time we’ve stayed at this hotel and each time we are always happy to be back. The location is excellent - just a few steps from the main boulevard with all the shops, restaurants, bars and the wonderful beach. The hotel is very well run by the staff - who are incredibly friendly and polite. Check-in is very quick and efficient. The buffet breakfast and evening meal is very varied and relaxed and food is kept topped-up. The swimming pool and poolside seating area is lovely. The rooms facing the sea have everything you need. There is a fridge and a safety box. The aircon works very well and the rooms are not noisy. The housekeeping staff keep the hotel and rooms very clean.

No tea/coffee making in the room but it’s not so important.

We have returned to this hotel several times as it ticks all of the boxes for us. We stayed in room 410 which overlooks the sea. The location of the hotel cannot be beaten as it is right in the middle of the Boulevard which has all the shops, cafés, restaurants and bars (but thankfully no nightclubs to disturb the peace !) and a few steps to the beach so you don’t need a car. All the staff are simply amazing and hard working and efficient and are an asset to this hotel chain. The buffet breakfast and buffet evening meal offer a huge variety and there are always enough free tables so you don’t have to wait.

The only improvement I would suggest is to have tea/coffee making facilities in the room.

Breakfast was excellent, so much choice for all tastes, great fresh fruit products. Dinner options were very good and the food was hot. Very clever idea to have two different times for dinner.

Rooms very small for two adults without bumping into each other, extra hooks on bathroom door/walls would be beneficial. Brighter lighting needs to be provided, bedside lamps not bright enough for reading. Suggest that more British television channels are provided as Sky news is repetitive! Maybe offer some tours in English as well as German.

The room was comfy and spacious for two people. There was sea view. Facilities were clean and in the off-season it wasn't very busy. The staff was always very friendly and helpful. There's a bike room with tools and places for 8 bikes. There's a big selection at breakfast. Internet works great.

The balcony light stays on until midnight and can't be deactivated. Juices tasted watery and coffee wasn't good either. There's just one elevator for a lot of rooms.

The food is delicious, there is a lot of choice. Everything is clean, the room is cleaned every day. The staff is very friendly. The hotel is very close to the beach, which is great. Also, the bus that goes to and from the airport (A11) stops near the hotel. All in all, I would recommend this hotel.

Thin walls, everything can be heard from the corridor, above and below, but it's like that in more or less every hotel I've been to. Water should be free with dinner, everything else is ok to pay, but water should be included in the price.

The lovely lady who checked us in (I think her name is spelled Xisco) was very cheerful and helpful with any inquiries we had. The room faced the sea (room 311). Good space in the wardrobe. Bathroom very nice. Balcony very nice. Location to the beach and boulevard with all the restaurants and shops was excellent - just a few steps away. We did not have a car and did not need one. The swimming pool was very inviting. Lots of sunbeds and parasols. There are lots of staff employed by this hotel so there was never any problem with having to wait for food or drinks or any maintenance work. The buffet breakfast had the most amazing selection of just about everything you could ever want to eat/drink and the tables were cleared really efficiently and discreetly. I congratulate all the staff, especially the housekeeping staff who kept everything spotless clean. The whole atmosphere in the hotel was very relaxed and we really felt like we were on holiday (some big chain hotels can have lots of rules and regulations).

Wifi was a bit weak but not a problem. Had to pay for a safety deposit box in the room - why ?

The buffet breakfast had great choice, was really fresh and was excellent quality. The hotel staff were friendly and helpful, the prices in the bar/ around the pool were reasonable and the equivalent to bars that we went too and it was great to be able to buy large bottles of water around the pool as we got through a lot as it was so hot. The hotel was clean and comfortable and we will be going back!

There isn’t much to add here, our only gripe is that we didn’t have a kettle in the room.

Breakfast buffet had everything, Whether you wanted a English breakfast or continental there was a great choice . Sparkling wines too, Fresh fruit etc. Dinner buffet was good quality too. Although the hotel was quite busy, we didn't hear much from the neighbour's. Bathroom was big enough, shower worked well. Staff always helpful and very friendly.

Quality of coffee. They won't get a prize for this.

Fantastic location, very clean, the offer and taste of meals. Very quiet at nights. We got a room with the large terrace- so nice! Great service, very hard-working staff. Beautiful beach just some meters away.

The bed was too hard and the pillows too low for us. The air conditioning in the Dining room too strong/cold so we chose to sit outside, which was lovely.

Nice sea view, room comfortable and clean for 3*. I asked to be placed on the upper floors not near the elevator, the hotel management responded to my request and all requests were fully met. I consider the main advantage of the hotel to be the management and good cuisine.

I would also like a high pillow, not just small ones.