We booked this hotel last minute because we were in the area. It was December and very cold. The inside of the hotel was surprising with comfy lounges mountain style and very comfortable. It has a welcoming and relaxing feeling. Good place to be with friends, chat, play games and have a drink by the fireplace (if there was a bar in this area, which unfortunately there isn't).

To contrast with the lounges (renovated old building) the restaurant/bar was very cold looking and not very appealing. We had the intention to get a drink after dinner but the room was so cold looking that we decided not to. Maybe is more welcoming in the summer when it's hot outside but with cold winter weather the restaurant/bar is very plain, all white, very cold looking and in huge contrast with the rest of the resting areas. We even decided not to get breakfast in the Hotel because it's didn't look cosy and it seemed expensive. The room we stayed in was ok and the bathroom was warm, which was nice, but it needs some remodeling to get a more modern feel.

One of our rooms had a great view to the village and castle. Rooms were super spacious and well equipped. All the comfort expected from Paradores, although the building itself is not an old castle or monastery as with other Paradores. Lots of free parking (even with shadow). Short walking distance from the old village. Great staff and service. An easy sort drive to the Lake.

We weren't offered any hot dishes at breakfast, unlike with other Paradores.

Very large room clean comfortable. Under cover outside parking was good with the option of secure under ground paid parking. 15 minute walk to the town. Breakfast was good, staff friendly and helpful.

For a very large hotel, you would have thought they would of had a nice bar with lounge, they only had a few tables in a cafe style area. The weather was horrendous so everyone decided not to go out and there was not enough seating to accommodate everyone.

The hotel itself was wonderfully clean and styled, with a range of facilities we weren't able to try because of time constraints. The bar and restaurant staff were great and both evening meal and breakfast were excellent

The reception on check in was not very welcoming, no smiles just a bit robotic.

Great reception, front desk and all restaurant staff excellent. Great location

A minor comment: Room temperature very uncomfortably hot at night, and not possible to adjust control. For a one stay only option was to keep the balcony window open which allowed some night noise.

Very clean . Good location few minutes walk to the town centre. Quiet. Excellent free parking . This is not a historic Parador… it is a new build. Very nicely appointed inside. All staff are great. Breakfast pretty good. I just wish it was a bit cheaper

Relative to other hotels , it’s expensive

The front desk staff were kind, gracious, knowledgeable, and very helpful. The rooms were clean and comfortable. Jorge, the Jefe de Sala, was very professional and accommodating. His staff was top-notch and he ran the dining room very smoothly. The food was excellent. Compliments to the Chef de Cuisine.

Nada.

Staff excellent and very helpful. Location was great near all the sites. Parking very good. Very clean and good beds.

Breakfast was lacking a little on choice of cereals like museli . Also the food was a bit expensive to eat there.

Beautiful views, lovely immaculately clean spacious light and airy hotel. Good food in the restaurant/bar (we had lunch & dinner), free parking and lots of it. Easy walk to the river and up into the beautifully preserved old town.

I was disappointed that the swimming pool was closed in early June but otherwise it’s a lovely place to stay.

Everything was perfect, from the friendliness at reception to the organization of breakfast and dinner. Breakfast and dinner of quality and quantity. Perfect cleaning of the room.

Nothing. Just as a comment, perhaps installing a car charging point will be a perfect add on.