We were a large family and from the Grandparents to Grandkids everyone had an amazing time I have to say the staff were exceptional and I hate to pick out anyone in particular but Lara was outstanding She would work first at the Snack Bar at lunch then you could find her in the bar of an evening or making the crepes at the cart Always chatty and a smile for everyone Also a mention for the kids entertainers who were on the go around the pool from early morning till late in the evening Fourteen of us are talking about our return visit next year Hope to see you all then

Nothing

Everything necessary for a family with a baby (10 months). Supermarket next door and in walk distance a pharmacy, supermarket, some restaurants and a small beach. 10 minute drive to Salou which is great when you want to go to a bigger beach with a lot of fun shops. Hotel quietly located.

Our appartement should have been clean so our baby could crawl. In stead i was wiping the floor several tipes on day 1 with a mop concluding the water was very dirty and there were long hairs on the floor. The breakfast and dinner was okay, but for kids not always the healthy options and the food was sometimes not very tasty.

A standard family 4 star hotel. I think it's important to recognise that 4 star family hotels tend to be more "well-used" than couple hotels. Reception and breakfast areas were immaculately clean. Great pool areas in the hotel and a splash park just opposite. Our little one (2 years old) loved every minute poolside. Dinner was delicious every evening with something for everyone. Salads, roasted vegetables, potato based dishes, hot meats/fish, vegetarian options like risotto or cannelloni. They also have a kids buffet with things like nuggets and chips. Breakfast was ok, but the beans and sausages were cold every morning. Plenty of other options to choose from like pancakes, fruit, breads, cheeses and hams etc. Entertainment was great - our little one loved it. There are a few small but beautiful beaches just opposite the hotel- would highly recommend.

Our room didn't get fully cleaned during our stay . They make up the beds once per week and only change towels every few days (we were made aware of this at check-in). The hotel is a sustainable hotel, but staying with little ones, a lot of sand etc builds up on the floors and it becomes quite uncomfortable after a week in an uncleaned room. The noise levels are quite awful. The hotel is full of young families, who tend to stay up until the early hours and then come back to their rooms and slam doors/move beds etc. The walls seem to be paper thin and so everything can be heard. The pull out bed is very uncomfortable and squeaky, so we ended up using the sofa as our additional bed.

The hotel is spotless and very modern. The rooms are very clean and spacious if you opt for the 1 bedroom. The staff are all excellent and despite the language barrier always happy to help! The new splash pool is also fab for children and very safe so parents can relax a little.

We found the children's kids club animation a little poor. We had been before and found it much better and lots more happening during the day and night. It was sad that they brought the time of the mini disco forward and only have 1 now. This means you are pushed to get dinner and out in time. The adult entrainment was really poor 😢 Such a shame for a great hotel!!!

Hotel and Apartments were perfect. The apartments were comfortable, clean and had all that we needed for 2 young children. (2 yrs and 4 months) Great selection of food in the buffet for breakfast. Splash park was a great hit for our little girl - very clean and safe! Wonderful pools and entertainment for kids every evening! Local bus into town can be gotten at the top of the road. Very accessible, no stress holiday!

I can't think of anything!

We loved the pool with the slides, the entertainment was great, could do abit more entertainment pool side where the slides are for the younger children. We missed abit of the entertainment during the day as we couldn't find what was on and what times. Breakfast was great,

The thing we didnt like the most was the dinner selection It wasn't the greatest and we ate out for the rest of the holiday. One of the slides was very hard for the children to gondown they kept getting stuck. Would be best to maybe look over it and fix the problem.

The room was spacious and the beds a good size but the mattress's were a little hard. Drink prices were very reasonable and not overpriced like some hotels. The staff were excellent throughout in the restaurant, bar and reception. Buffet food was excellent for a Spanish hotel and everything you could want for breakfast. Two very large pools which looked lovely. It is a very family oriented hotel which we knew about so no problem but at the time of year we went it was mainly babies and toddlers. As a couple we would not go in high season but chose it for the location and convenience of half board whist travelling home to Southern Spain.

The pool was very cold so could have been heated in mid September. Parking quite expensive considering the high price of the hotel. Entertainment was very average. Walk in showers rather than a bath would have been better.

The hotel is very nice . The stuff and entertainment team were very friendly and helpful! We enjoyed the animation program, especially our child loved mini disco . The dinner was great, with a big variety of dishes, fresh vegetables and fruits. There is a beautiful beach 3 minutes from the hotel and the other one around 10 minutes on foot.

There are almost no vegetables on breakfast, only tomato cherries. It would be great to add more vegetables :)

We liked the rooms and the food there was an excellent variety always really fresh and very well organised breakfast and dinner, half board was excellent and location was very good for buses to all areas near a plana bus depo for excursions great staff in there, monserratt is well worth a visit if your kids are older, pools are great loads of room and, plenty of sun beds no problem getting one any time of day no need to book beds. Fantastic place for primary school kids fantastic night time entertainment fir kids and a couple of times in the week for adults as well. We had a pool view opposite the entertainment stage don't book pool view if you want an early night although music etc is finished by 12 mn but we didn't mind. Air con excellent..

Beds are really hard, reception staff very curt and didn't share information easily had to be asked about everything towels pool times wi fi and safe operation no instructions for any of these in the rooms, maybe it was a language thing...WiFi was poor during our stay ...May have been weather related ..only English speaking channels on TV are CNN and BBC world news ...everything else is dubbed to Spanish and picture was poor...nothing much for older kids late teens ...but there is a teen den...not very many teenagers there though so the only reason i would not choose this hotel again due to being more geared for younger kids and mine are late teens

Pool and facilities are great, there are plenty of toilets available every single corner of hotel which is defo handy for kids. Staff are welcoming and ready to help, we had a late flight back and were allowed to enjoy the pool post check out, we were even given extra towels

Food has some limitations for adults, in the other hand its great to kids. Cleaning could’ve been a bit better under the beds.