Without exception, all of the staff were extremely pleasant and friendly. We would like to especially mention Gemma and Marta in reception, and Adrian, Edouard, and Pedro in the restaurant. They went out of their way to make sure that we received the best possible treatment. We were in Salou to watch our grandson play in the Mare Nostrum football tournament, which was brilliant. Our stay in your hotel just added to the lovely time that we were experiencing, it was that good. Our grandson is looking forward to playing in the tournament again next year, and if he does, we will certainly stay in your hotel again. We give a huge thank you to all of your brilliant staff team. Alan and Elaine Pullan.

Nothing, everything was brilliant

Our family enjoyed the Aqua Park, the indoor pool, the drinks, ice creams and snacks from bars by the pools, especially the "sandwich mixto". The staff was helpful and cheerful. My daughter enjoyed the Kids Club. We booked all inclusive. We also enjoyed the variety of menus at all the meals. Enjoyed having everything at the hotel without driving anywhere for a week. Good supermarket across the street and very souvenir store across the street.. We also enjoyed the hotel spa. We definetly plan to come back next year !!!

We went at the very end of the season, a thing here and there may need the annual maintenance, but nothing serious. The odd towel may need replacing

Great bedrooms, with hot water, and bathtub. It's in a great location, the easier way to get from airport is by busplana. With shops around, not noisy overnight at all.very good for kids.great food, and good entertainment for kids. The pools are amazing and it has a pool indoor ( for when the weather isn't great) .

The thing I didn't like at all was the WiFi. So slow, can't do anything.

The staff is friendly, the hotel area is cleaned every morning (despite the fact that some guests leave heaps of trash behind them), the quality and variety of food is excellent! We had a couple of comments (clogged sink and missing shampoo in the room): after contacting the reception, the problems were fixed within an hour.

Missing hood in the toilet (there is simply no ventilation🙄) and lack of a toilet brush 🙈. The quality of cleaning in the room is good, but could be better. For example, shampoo/shower gel should be checked and refilled regularly.

Great for a family holiday, especially with younger children. My boy is 4years old and the splash park was perfect, met a couple of good families who had children the same age so they all played away and had a big waterfight which kept everyone amused.

I’m not normally one to comment on the food as all inclusive hotels etc are normally all on par with what they serve etc however this hotel in particular the food at meal times is very repetitive. Didn’t seem to be any change in the 5 days I was there, but deffo value for money - would still consider returning.

I liked the pool in front of the hotel. I liked that the night is quiet.

The man at the entrance to the Kitchen (the oldest) is very arrogant and very mean. He shouted and glared at everyone. I understand that he has been working there for many years, but you are replacing a man who knows how to talk to people. The cleaning in the rooms for 6 days while I stayed only made the bed and for 3 days I did not receive towels. When I was there 4 years ago, it was much better, now this hotel is getting worse and worse. You don't have a cleaner to wipe all the mess from the corridor or elevators.

Love our room with balcony. Great facilities with breakfast buffet (so many options to choose from) and the best would be the waterpark for kids as well as the beach just outside the hotel. Food and drinks were affordable too. Lots of restaurants outside the hotel. Bus stop is also near the hotel around 7-10min walk. Would definitely come back again.

Wifi inside the room has no connection. Staff couldn’t do anything about it. Some of the plates and cups were dirty.

Awesome pool with slides for kids, and the bigger kids as well, jaccuzi, gym and indoor small waterpool:) they have private part of the sand beach, the beggining of June there was quite warm water in the sea. Everyday cleaning service. About the food - when u take full feeding option- its enough abt dining, various types of foods, sweets, fruits. Only drinks are paid extra. 10 min by car to ParkAventura World. Good place to go with kids;) I will be back.

beach, food (there were several especially delicious. dinners, special thanks to the chef), location, staff, soundproofing.

paid drinks during dinner(even water) - unusual. The lamp in the room was broken, the bathtub and repairs were "tired", although the cleanliness was pleasing

The staff at the hotel were extremely helpful, Gemma in particular went above and beyond to make our stay enjoyable. The food was ok and repetitive but we were expecting this. The location of the property was handy as it was a 10-15 minute taxi ride to the main centre. The kids pool and splash park were a decent size and it never felt like it was overcrowded as there was enough space for all.

Food options could be changed each day