It had everything for kids to keep them entertained. The lazer tag was brilliant..

The food wasn't the best very basic and was very hard to find something we enjoyed eating.. when I was leaving the hotel I noticed all bugs behind the lockers in my room. The bathrooms are reception could of been cleaned more

The entertainment and the hotel had a lot for the kids to do. Definitely family orientated you wouldn't really need to leave the hotel.. the heated pool was great for smaller kids if they found the outdoor pool too cold. Lazer tag room was great and the kids loved it.. the night time entertainment was good but they could of done some in English for the English speaking kids.. overall the hotel was great value for money and the hotel was clean.

I wouldnt recommend this hotel if your going to enjoy your food, as the food wasnt great and very basic.. wifi didn't work in the room. the ques at reception were very bad they could do with more reception staff.. the hotel is very busy on weekends with tours etc so you will be queing for the dining room if your not down early... when living I had pulled away the locker to make sure nothing fell down behind it and noticed little bugs behind it so check for them in your room when you arrive..

Room was basic but that's all we needed. Both pools were very good and the area with the slides. The poolside entertainment was very good for the kids. We were there during the widespread power cut on 28th April, and the hotel coped very well with it, managing to keep the restaurant open using back up generators. We walked everywhere as we were so close to town and beachfront, and there was an adventure park for children across the road. Very close to airport also, taxi fare only 33euro.

Didnt like that you had to queue to get into the spa, heated pool area. It was very small and I think it would have been better to allow people wander in and out rather than restricting it to one hour. You feel you have to stay for the hour as you've queued up for it, whereas you'd probably only stay 10 or 15 minutes at a time if it was more free to come and go, and more people would get to enjoy it then in the long run. The people in the restaurant were taking too much food and then wasting it, I know this isnt the fault of the hotel but it annoyed me to see so much waste.

All the pools and slides for the kids keep them interested at all times and it was very clean and my kids are very wild and I was bit nervous with them but the staff was so understanding of children

The entertainment wasn’t in English and they could of made better effort for English speakers and the life guards was to busy chatting and on their phones to be watching kids you defo need keep your eyes on your kids at all times I no you would any were u go but these life guards was not paying attention to children in the pools

There are free activities inside the hotel for the kids and for the adults too. Most staff members are friendly, but it was hard to talk to some as some were having difficulties speaking in english. However, there were staff members who were very good at speaking in English.

The walls are quite thin, and we can hear the conversations of the other people in the room beside us at 12 am. It is hard to sleep with the noise. Then, there were hundreds of students who checked in and were partying everywhere at late hours. THEN,, I had money placed in their bracelet to enjoy the 5% discount but when I was trying to withdraw it, my momey was gone and I had no time to retrieve it as I had to run to the bus stop to get to my flight. I was just under the impression that there would be no problem with it. The heated pool indoors were also still cold and not worth it. Mind you, you still have to pay extra for that. The showers before going in in the pool are cold, and they have no towels or lockers for your items. We didn't last an hour because it was too cold.

Absolutely the perfect hotel in Salou for kids, Our son loved the water slides!!! Also the playground, kids club, ping pong and the fantastic laser game and arcade!! The food was excellent we were impressed of how fresh the ingredients were! The hotel is also 10 minutes walk to the sea and 5 minutes walk to restaurants, shops, etc.. The room was big and mattresses comfortable. Highly recommend it!!

Nothing really it was all good!!! Just a couple of suggestions: if it is possible to add the labels on all the dishes during lunch and dinner as some of them were missing and we had no idea what they were (although we ate them and they were all delicious) and if you could add laundry service and towels rental for the pool, thanks!!

The rooms shown on booking.com have all been refurbished. Beautiful rooms.Only thing missing is tea and coffee and a kettle in the rooms Beautiful refurbished restaurant and so modern. The food was also excellent and plenty of choice. I will definitely be back again.As hotel is so central .The general manager was a lady and so nice to us.So thank you.This is an excellent hotel for children as its a huge complex with plenty happening.

Somr staff have no english .So there is a language barrier especially at reception.

For a 3* hotel we're happy to rate our stay 5 out of 5 and would be happy to return. Very enjoyable and suitable for families with small children. The hotel is in the heart of Salou and everything is within walking distance. To the beach it takes around 5-10min with a 5 year old. Rooms are kept very clean, spacious enough with a small mini fridge & safe. Meals are buffet style with good and plenty of choices for anyone. You can get your eggs boiled, fried, scrambled or as an omelette. The TV has some English channels and most importantly the Disney channel is Dual language and can be switched to English. The internet requires a sign in with your details, the speed is poor, but good enough for messaging apps and to pre-download on streaming apps over time. The poolside rooms get sun during the day, but also get the noise from the entertainment area until 11pm, the outside facing rooms are a little quieter, but get less sun on the balcony. Entertainment is provided for children throughout the day and evening shows. Everything works via the hotel bracelets (doors, gates & entry into dining rooms, etc), which you can load up with money to make purchases or card payment only accepted within the hotel. Book yourself into the hotel via the link they send you, much faster at check-in.

Internet is poor, good enough for messaging apps and to pre-download via streaming services.

We were a family of four. The staff were all friendly and helpful. The rooms were clean, updated and spacious. The pool area was spacious we spent the whole day by the pool and did not get bored. The water slides were great. There was children’s entertainment in the afternoon and evening and popular music throughout. We only had bed and breakfast. But again as a family who does not eat pork there was still a lot we could eat and there was a variety of drinks available. We would definitely recommend this hotel and would return to it again. Also it was in a good location, a lot of places to eat even with young children. There were menus in English as well which really helped.

The wi-fi did not work in our room

EVERYTHING was TOP NOTCH: STAFF: The staff was very helpful starting, from check-in to guidance for sight seeing, to facilities very helpful at every step. FACILITIES: Water slides, Pool, games for kids, music in the evening, activities for children were all great. FOOD: Great options for Breakfast and Dinner with changing menu, providing great choices (fruits, vegetables, non veg, veg , snacks, desserts, drinks). POOL: Very well managed, monitored, neat and tidy with special care for small kids on slides. LOCATION: Walkable from the beach and the shops nearby, easily accessible from the bus stops etc. We travelled with a 9 year old who is absolutely in love with the place and wants to come back every year now. We stayed for 3 days and regretted because we should have stayed longer , we even got a bigger room with a pool view and absolutely loved every aspect of our stay.

WiFi coverage definitely needs improvement, almost no network in the rooms.