Room was large , swimming pool was a good size with plenty of seating. Hotel is only 2 streets away from the beach and all the shops. Food was very basic and repetitive but edible. staff members were great. Air con in the main reception and the downstairs area was great. Great private car park under the hotel.

Staff were very slow to serve, almost deliberate I would say, English was very poor when communicating. The rooms in August are stifling hot,35°degrees day and night and the air con in our room was terrible.. leading to unsettled sleep every night. Entertainment is below poor, it was terrible. The cocktails are non alcoholic, which no one told me for the 1st 2 days.

The location is perfect and the coach transfer to PortAventura is really handy. The rooms and all of the different areas in the hotel were clean and modern. The breakfast buffet was amazing and had so many different options. The beds were comfy and the rooms were as shown in the pictures. The staff on reception were really helpful with everything we asked them and happy to book us taxis.

It was noisy outside our room until quite late at night as we were above the front of the hotel where the children were playing outside. We couldn’t get a sunbed by the pool and there is definitely room to have more sunbeds. The bar area is clean and modern but didn’t have much atmosphere but there is loads of bars close by to go out at night.

Enjoyed being close to Salou centre, and the beach. Room was large and comfortable. Swimming pool was lovely and well managed. Food quality was good (we were half board). Staff were friendly and helpful (when not hurrying the table to finish mealtimes)

Having to book timeslots for meals - removed spontaneity and meant that we had to wake early or rush back for dinner (there are limited slots, so we were forced to breakfast early and . This is not what one wants for a relaxing holiday. Meals felt like a military exercise. Breakfast slot was 40 mins - inadequate time for a leisurely breakfast. Dinner also felt rushed. Would stay elsewhere next time due to this fundamental issue.

Welcoming and helpful staff, Argi & Daniel reception especially & all others, plus Fanny, Jordi & big thanks to Maria lunch chef for wonderful & exceptional service. We took the Bus Plana from Barcelona & bus dropped us at hotel. Return via same bus walk is less 5 minutes to Placa europe. Food options extensive, Clean. I was hesitant to book this hotel but so glad I did. The price was reasonable for the port ventura tickets however we upgraded to fully inclusive as we booked half board. The shuttle bus runs 3 times in morning however if u finish earlier, you have option to walk back or wait till 6h30, we walked back & got a little lost but it's fine. 2nd day we walked back to Ferrari land as it opens at 5pm. It was quick 15 minutes more or less & returned with shuttle bus. Although we are not spanish Speaking, it was an excellent stay. We also walked to the beach front via the park there's shops, restaurants, like 5 minutes away. Take note of landmarks and road names to make it easier. Cleaning staff is friendly.

The location, the cleanliness was really good. Efficient staff. Comfortable beds. Great size balcony. Great A/C. Breakfast, great variety of options and tasted lovely. Great entertainment in the hotel.

Check in took a little longer than expected but staff were quick to sort it out. Fridge in room wasn’t great and had a leak. Was confusing at first to work the shower head. Would have been nice to have a small bin in the bathroom.

This hotel exceeded all expectations. The food was lovely. A great selection and different everyday. All inclusive drinks were great. Perfect location. Close to the main strip but far enough away for some peace and quiet. In places like this you get what you pay for and for what you pay for this hotel, the service and quality is excellent. We went off peak and I felt like the reception and bar at times were under staffed. It wasn't a major issue for us but I could imagine during high season it could be a problem

Lovely modern hotel right in the middle of salou but quiet enough not to be disturbed. Great restaurant, staff were lovely room good size with A/C and really comfy bed and pillows. Looks exactly like the photos

Coffee machine or soft drink machine for self service pool side before the bar opened would be good, as if you were on 8am breakfast slot it was a long time to wait for a drink

The staff were amazing. Very friendly and kind and made the hotel for us. The facilities were good and we loved the VRX Game - highly recommended. The pool was a great size but quite cold due to bad weather before. The walk from the hotel to local shops is very close. Mi Alcampo or Michaelangelo are the local supermarkets - charges for cold water. Although the hotel has a machine to fill up your water. The walk to Port Aventura was 20-25 minutes. Better option rather than waiting for the transfer which has limited times, especially if you have full board.

We don't drink alcohol nor fizzy drinks and so the lack of soft drink options or iced tea was a pain...we had water or tea/coffee/chocolate as our only option. In the restaurants not all of the foods had labels and so you didn't know what it was unless you asked the staff (which we did). It wasn't made clear what was included as far as drinks for the all inclusive - a poster would be useful on the bar...found out that slush puppies were available on our last night. Very noisy outside at night and we had a side street view. People had decided to camp out on the grass all night waiting for their taxi/transfer, etc. and were not the quietest. No kettle in the room. Had to request a hairdryer as it wasn't there initially.

Good morning. Thank you to the entire team at your Piramide Hotel.You put in a lot of effort so that we, your guests,are satisfied. Special tanks to the Chefs(everything perfect), Naty with perfect restaurant organización,with Rodica at the bar /restaurant , with Hayat for cleaning our room and last with Kseniia at the Recepțion.l spent a wonderful vacation.

Fresh, clean, frendly staff

Elevators, only option to go down from your floor, even if you need to go up after breakfast or lunch from the restaurant. We had a feeling that hotel is understaff. Dirty around the pool afternoon or in the bar in the evening. A waiters almost everyone forgot to take an order for drinks during dinner, we had to reminder.