The free upgrade from a studio apartment to a 1 bed as part of compensation for non provision of breakfast.

On Nov.15th Fairways Club emailed me to say that I would receive a refund of 140:00 Euros that had been paid for breakfasts, however due to building works Fairways Club were unable to provide breakfast, I have requested the refund however I have not received a reply from the company.

The swimming pool is amazing and the staff is kind. Great place for families with small children. The apartment was spacious and we had the view on the sea. Food was good also.

There were barely any restaurants in walkable distance. There is a good restaurant in the hotel, but you need to reserve in advance. You need to rent a car if you stay here, but I would recommend that wherever you stay in Tenerife.

Everything was clean, and wifi was good!

There was some bugs coming out of the table

The apartments were lovely cosy and very well equipped. We had a ground floor apartment as requested. The beds were very comfy and the apartment was spotless.

The location was lovely but very far away from any buzz or atmosphere. No little gift shops etc. 15 min walk down to the beach front but the beach has volcanic sand and can't be accessed. Minimal restaurants down at the front. we ended up getting taxis into Los Cristianos most days. Taxis are a lot cheaper than Ubers. The whole area we stayed in is one apartment block after another.

Gorgeous exterior and pool area, hallways and building architecture were so aesthetically pleasing, reminded me of Santorini, staff were very friendly and accommodating, we asked one member of staff about halal restaurants around and she went out of her way to call her Muslim friend to get the best recommendations. We tried her recommendation on the same day and it was amazing! Wish I’d gotten her name. Also lovely view of Teide right outside. Supermarket not far and mobility scooters near. Beach not far either, thought rocky beach not sandy beach as it’s obviously the marina.

The beds were not so comfy, none of us had amazing nights of sleep but it was doable. Not worth the money for the beds though I must say. With that much money, better quality mattresses and sofa beds should be provided. But that is our only complaint to be honest

It was a well equipped apartment, which was a great size for a family. We had everything we needed, cups, glasses, crockery, and cutlery, even washing up liquid and tea towels. Everywhere was clean, and the housekeeping service supplied clean towels regularly. Having the breakfast available was a good addition. The area has been developed greatly since we first visited 20 years ago, and there is now a great selection of restaurants and bars a short walk away. We did use the on-site restaurant, Le Massa, a couple of times and had some delicious meals. After a busy day out, we ordered a takeaway pizza from La Massa. The staff were all friendly and helpful, and worked hard to ensure good service. We will definitely return in the future as Fairways was perfect our family!

Some of the decor was a little tatty, chipped paint on the walls, and scratches in the bath tub. But nothing that detracted away from the cleanliness and comfort of the resort.

We loved the atmosphere of the whole complex. The view was great from the terrace, and we had 2 teenage girls with us, so we loved the 2 bathrooms and plenty of space for all 5 of us. Sunbeds were always available by the pool. We were on a low-budget holiday, so we used the kitchen in the apartment to cook a few times. We found something on the breakfast table every day to fill us up. We don't drive, but there is a bus stop only 15 min walk to Los Cristianos

Pool was perfect for our kids 4-9. Plenty of shallow for them. Always beds available by the pool. Most the time availability under a shade too. Beds were comfy and the rooms spacious. Everywhere was clean. Breakfast was great in the restaurant and the pool bar was nice.

Would have appreciated a room clean up part way through. Also, we had an emergency number for when the reception was closed but when we called it no one was available.

We liked that the location was quiet, apart of the airplanes that were landing to the airport nearby. The apartment was clean and equipped with everything you might need. People were very pleasant, and the atmosphere in the outside pool area is cosy.

WiFi signal was very weak - router was in the living room and the signal could not reach the bedroom. Breakfast was appreciated but could be better if they would have a slightly wider range of options and would replenish the items during the breakfast hours.

Stay was fantastic, great amenities in the room, lovely balcony and location. 10th year here it’s fantastic. Great food on site and nearby. Pool is lovely too with the great weather.

Rooms are clean and tidy but could do with a bit more finesse/tidying up a little bit. E.g cushions needed on sofa as can be uncomfortable, grout/tile cleaning and more detail cleaning around the bath and showers. But overall as I said always clean and tidy and maids are great!