Breakfast was decent, pool is beautiful, location is a short walk to Santa Eularia town. I liked the room very much, nice decor, and shower was great.

The most annoying thing was hearing bossa nova covers of famous tracks being piped around the pool all day. A bit is fine, but they could put on a greater variety of music. This was just the same tracklist on repeat, so ended up hearing Madonna's 'Like a Virgin' in lounge jazz style about 3 times per day.

We had a fantastic stay — the staff were exceptional, incredibly helpful and welcoming throughout. Special thanks to Miguel, who went out of his way to help us source a jamón during our stay! The hotel was immaculate, with stunning sea views, a lovely private balcony with daybed, and a real sense of calm. We’d highly recommend booking a Level room — that part of the hotel offers access to the rooftop terrace, a smaller, peaceful breakfast area, and a lovely indoor/outdoor layout with fresh produce, fruit available all day, and wine, cava, beer, and soft drinks etc. The location itself, overlooking the sea, was great.

The only downside was the gym, which felt like an afterthought. There was just one gym for the entire hotel, and none in the Level area. It was small, awkwardly shaped, and didn’t have enough space or equipment given the size of the property. One thing to note: access to the Level benefits wasn’t clearly explained at booking — we only found out from a friend and had to request an upgrade afterward. It’s definitely worth staying in the Level rooms, but clearer communication around this would improve the booking experience.

Great hotel with exceptional staff; location was just out of the marina which was a little walk but sat nicely on the coast line so there was a lovely breeze and wonderful views. The room was decent enough too although not worth the price increase for the levels upgrade, we’d probably have been happy enough in a normal room. The rooms were cleaned quite well and done every day. Breakfast was good, lots of options. The staff were great in all areas of the hotel; so friendly and helpful, very accommodating too.

We upgraded to the Levels and honestly, the hotel is that good you don’t need to do this and it’s not worth the money; the rooftop area was nice but there was more space, better loungers and better pools down in the main hotel area, which we much preferred. In the rooftop area, there were little flies everywhere which were biting too, lots of guests commented on this, so after one day upstairs we went down to the main pool areas and didn’t have that problem. The daily tapas in the levels area isn’t that special either, more like sandwiches and it can get busy so doesn’t feel that “exclusive”. The breakfast was just as good in the main area so again the levels upgrade didn’t feel necessary or that different to warrant the significant price difference.

I went to do the 12k ibiza marathon.location was perfect to expo and start line. 5 mins walk to the harbour and beach . Lots of shops restaurants and bars all around the harbour and beach. Beautiful scenery. All types of food available in a variety of restaurants. Staff seemed to be at a low but probably due to it been mid April and season has fully started yet..

There wasnt enough staff so waiting on food and drinks for a large group was roughly 1-2 hours. Mainly 2 hours but on occasions when few people only ordering was quick enough. They didn't have a good variety of drinks (alcopops) in particular. Lots opted to not drink because of this.

This hotel is exceptional. The view from our room was beautiful and amazing to wake up to every morning. There are 3 pools in the hotel all with great views of the ocean. The breakfast in the level was great with a good buffet selection and then also able to order other items. We had lunch in the cape nao most days the food was great as where the view and staff. Id specially like to mention the rooftop restaurant llum. This was the best meal of our trip we ate in several other highly recommended restaurant but tbis was by far the best again the staff were absolutely amazing very attentive. I would recommend the level as you have snacks , coffees and drinks throughout the day included in your stay in a relaxing lounge area along with a large patio beside the sea. I will definitely return and recommend this hotel.

The only slight issue we had was a bit of a smell from the drains however, looking at all the hotels on the island this is common and likely not the fault of the hotels.

The welcome from all staff. The beautiful smells in reception. The cleanliness which was top drawer. Breakfast staff who were so attentive, friendly and welcoming. The level roof terrace (but see below). Happy hour vibe.

The see through glass showers which were also surrounded by mirrors!! Lots and lots of mirrors! Felt a bit overwhelming to see yourself in every part of the room all of the time. The fact that the rooftop bar was not part of the ‘level’ in terms of drinks. £500 a night and we were still paying for a beer on the rooftop. To access the ‘level’ benefits you had to be downstairs in the garden where you cannot be in swimwear. Felt a little like paying twice.

The location and amenities are nice but I was given a very uncomfortable ground floor room (which also did not correspond to the pictures on your website) so it had to be changed to a lower category while waiting for the availability of the room I had booked. For this, staff were very helpful.

Cleanliness of the room and breakfast tables could be improved. Service at breakfast could also be better. Even if staff did their best to solve the room issue, it seems now common practice to neglect solotravellers when it comes to the choice of room.

Lovely hotel that exceeded expecations. Stayed in a sea view room overlooking the pool and it had a gorgeous view. Very clean, staff were friendly and efficient, lovely breakfast selection and was really great to eat breakfast overlooking a stunning sea view. It was my birthday and without asking for anything they put cake in the room for me as a surprise. We had looked at other hotels in the area, but glad we picked this one for the location and sea views. It was very close (short driving distance) to Cala Nova and Cala Llenya, two of our favourite beaches. Being adults only it was also very calm and quiet at the hotel, which is what we wanted. Overall a brilliant stay for a four star hotel.

The room was a little bit compact for two friends sharing, but we really didn't spend much time in the room so it didn't bother us, it is well laid out with plenty of storage and it was kept very clear during our stay.

Almost everything went well, exceptions were at check in i was told that I have paid for two rooms, not one as done and said it is an error of duplication, because I had used Booking I had to contact them to get help, well, I did and the error turned out to be on the part of the hotel duplicating the reso and then acting like it is two rooms, after two hours of phone work over two days I got Booking to refute the hotel and show that it is the hotel that committed the error. Needless to say it was an unneeded hassle over two days. Housekeeping hard to find when needed.

Front office staff must treat the customer with more deference. The check in should have called her boss and got him to get off his chair and check the data system against duplication of reso as I was asserting, rather they kept me entangled with their incompetence for two days. I think they are too pompous and need more humility especially dealing with highly educated and powerful clients who do not tolerate mistreatment or unresponsiveness.

We're a 35-ish couple and we stayed here 5 nights. There were so many good things about this hotel, my highlights are: - Quiet or no music in the pool area (the music played was very chill and relaxing and not too loud which I really appreciate) - Decoration and attention to detail - Staff was very attentive and nice - Overall room and common areas were well-cleaned - Beautiful views and gardens well-maintained - 5-10min walk to the Santa Eulalia village (which is lovely at night)

Breakfast with no vegetable milk options or freash avocato