Calm, clean and quiet hotel. Towels were replaced on a daily basis and the room cleaned daily. The staff is very friendly and always ready to help. Nice and rich breakfast. Amazing location, just a few steps to restaurants and bars/ pubs. Bus station next to the hotel and tram 3 minutes walk. In 15 minutes with the tram you are in the center of Zaragoza, where you can visit beautiful churchs, do shopping or eat. 5 minutes walk to the biggest and beautiful park from Zaragoza. Next to the hotel is a football stadium, for football lovers. Everything was amazing. If I revisit Zaragoza, I will definitely choose this hotel again. ❤️❤️❤️

No ash tray on the balcony.

We had 2 double rooms that were connected and were delighted with all the extra space and bathrooms. Lovely breakfast in the morning, plenty of choice. City centre is about 15min ride by tram.

The reception area is being rebuilt but we didn't hear any noise or were restricted. I am sure it will look very welcoming once finished.

A very lovely and comfortable hotel! We stayed for a night and can’t say how much we appreciated the beds, the balcony, the view and the morning coffee!! Breakfast was nice too! One more thing: congratulations for your impeccable white and good smelling bed sheets!

As we had a room for 3 to 5 persons, perhaps more soap and consumables could be added in future! We had an over great experience nevertheless!

Most pet friendly hotels don’t bother with facilities for their four-legged guests. Here, our cats were greeted with beds, litter trays and treats. The room was spacious and well-equipped and very clean. And the staff were friendly and helpful. The car park they use cannot take camper vans but the hotel responded quickly to my query to advise me that on-street parking is available.

Water pressure in shower could be better.

Location attention service food pretty much everything

I stay frequently in the hotel In general there seems to be a problem with many rooms regarding shower drains They just dont work correctly. Water gets accumulated in the shower. The water drains too slowly. This is not acceptable for me. It has happened several times and does not seem to get fixed. Although I have always been changed to another room that does not present this problem and personel was very diligent about this.

Friendly and efficient staff. Spacious room with sleeping part and living space. Clean bathroom. Underground parking is very close at €20 per day. Excellent breakfast buffet and fine ambiance.

The restaurant was closed on Sunday but we found a good restaurant at 200 mtr walking distance.

Excellent huge room on 5th floor with balcony. Dog bed, bowls, treats and toy provided. Kettle and tea/coffee and water. Lovely continental breakfast. Good value for money. Plenty of on-street parking opposite hotel. We’ve stayed here before when travelling from Uk to Spain and will definitely stay again. Thank you

Nothing.

The staff is really friendly and the breakfast was lovely! Small beds very really comfortable and the facilities were absolutely spotless!

Despite many refurbishment you can tell is a little bit old but it didn’t bother us. Not sure if I like the idea of having dogs around but that is very personal.

I love the fact that the hotel belongs to a chain of hotels with a social mission giving jobs to people that may be disable in some way. That is awesome. In theory 50% of their stuff are like that and they give them a chance to feel useful in society.

The staff at the dining hall during breakfast are too much on top of view removing used dishes from your table. While seems efficient personally it was a bit over the top. I would have preferred to be left alone until I ended my breakfast.

Beautiful hotel well located in the heart of Zaragoza. Stayed previously at the sister hotel in Madrid and this hotel is synonymous with the Illunion brand quality and service. Good value for money. Will definitely come back .