Friendly staff, felt very welcomed. Hiruni in reception was extremely nice. Also Thilina showed great customer care. One free breakfast was a nice touch. Hotel was very generous in offering late check out at no extra fees. I ended Up not requiring it. But still appreciate the offer. Keep up the amazing work Regent Team.

Gym needs to be updated and equipment maintained properly. Had a few safety concerns in regards to the gym facilities. Looks like no one attends to it. Ensuit shower needs a shelf for toiletries. Minibar fridge was not working, however this was replaced promptly. Overall enjoyed my stay and was sad to leave.

The rooms are spacious and offer stunning views of the mountains. Breakfast is generous with a wide spread, and dinners are equally elaborate if you choose to dine in. The hotel staff were incredibly helpful—quick to arrange tuk-tuks and ready with recommendations on local attractions. There's also a lovely jewellery store within the hotel that offers a great variety of gems and jewellery at reasonable prices—just remember to bargain! Highly recommend the hotel, not just for the service but also for the location and views

The location was great. The view from the room was very beautiful.

Lunch set menu was not satisfactory, very limited number of dishes were available in the menu, just as “this is what we have, eat if you like or don’t “ Dinner and Breakfast was great with many varieties.They should consider about the safety of the guests much, the reason I say this is I observed a sharp glass edge on a dining table just outside the main restaurant area, it is very close to the garden where little children are playing. I saw similar type of tables with tapes applied to glass edges also. They should replace them as soon as possible before any serious injury occurs.

The location was excellent, the staff were friendly and welcoming, and the food was absolutely superb. The dinner buffet was the highlight of our stay – a wide variety of delicious dishes to choose from. Special thanks to Harsha and the other server who I couldn't get the name tho, they were very professional, attentive, and well-mannered. Highly recommend to whoever is looking for a peaceful time away from the city

I think the best part of the hotel was the room. I really liked how spacious the rooms were. Because most of the time, you wouldn't find the hotel rooms this large. So I loved the size of the room. The second thing I really liked about the room was the balcony and the view. It's got quite large balcony and the view of the mountains. I really loved it. I would sit outside every morning to write my journal and read. I still miss those.

I think the bathroom could have been a little more spacious. It wasn't bad. But in compare to the size of the room, it was little small. Also, my check out experience was not very great. I wish I didn't have to go through that. I had to wait for almost an hour because of some misunderstanding on the billing issue. If I had a flight to catch, I would have missed it. I felt that could have been handled better. Otherwise, property and services wise, no issue at all. Amazing property and great services. I would love to stay there again. Thank You.

Their food is exceptional. Service is also very good. Comfortability and cleanliness is very good. Location is very good especially the view from balcony. If you opt for full board or breakfast dinner option this is a bang for the buck you spend.

My only concern is room conditions feel bit older and improperly maintained.

We stayed for 1 night passing through on our honeymoon. The staff were amazing, they decorated our room and dinner table. Our room had the most incredible view and the bed was super comfortable. Would happily stay again.

Not really the hotels fault but it was hard to get a Tuk tuk to pick us up so make sure you’ve booked your driver in advance. The porter was great in securing us a last minute pick up!

The property was beautiful! The room was clean, well equipped and comfortable. The pool was amazing also, with one of the most beautiful views you can find from a hotel window. All the staff were so helpful and friendly and made my 2 night stay exceptional. Thanks to all the team there!

No negatives at all. It was the best hotel I’ve ever stayed at.

Had a pleasant stay at Earls Regent. The room was clean and comfortable, with all the necessary amenities. The staff was friendly and attentive, making sure all our needs were met. The location is convenient, close to major attractions and dining options. Overall, a great value for money and would recommend it for both leisure and business travelers

Very friendly and welcoming staff (reception, housekeeping, restaurant)… simply everybody is always smiling and makes you feel like home. There is great pool area with seats. Rooms are nicely furnished and spotlessly clean! Value for money is absolutely great!

A little bit further from the city centre, but easy and cheap to get there via Tuk Tuk. There are Pepsi bottles in the minibar, but no opener provided :-D small issue.