This hotel is amazing, don't think about it, just go! - The staff are the kindest and most attentive we've met. They anticipate, adapt, are proactive and are exceptionally kind. Whether it's the waiters (special thanks to the king of kings Chinthaka but also to Nuwan & Chamara), the Rangers and their detailed explanations, the cleaning staff or the reception staff, they make the experience truly unique. - The food is delicious and varied. You'll find great Western and local dishes on the menu at every meal. Special thanks to the chef for his special creations. - the individual huts are magnificent, clean and very pleasant. - the safaris are very interesting and you can see dozens of animals (elephants, crocodiles, leopards etc) in sumptuous landscapes. - finally, thank you again to the staff for all the little personal touches and activities they offered us. In short, everything was perfect, you don't have to think about anything and just enjoy this timeless place.

Uga Chena is an incredible resort. The huts are really amazing, they're really big and nicely furnished. The restaurant is really good, the breakfast is delicious!

Although this place is great it is really expensive, so after your stay you ask yourself if it was worth it. Honestly this was the most expensive night that I have ever paid and I wouldn't do it again if I could go back. It was a special occasion, so I didn't bother too much about the price tag, but it's really too much. As a side note on the special occasion, although communicated twice to the hotel, we've got the bare minimum treatment and we didn't feel too much special.

We didn’t see a Leopard but we saw something much spectacular; some of the Sri Lankan finest hoteliers going the miles to making you feel at home. My wife and I loved it to bits! Great location coupled with an amazing team all across the board. We loved the accommodation, spacious and cosy; very comfortable. Housekeeping team did a great job too! Excellent choice of food and service; amazing team in service and in the kitchen, all of them are top-notch! Just to name few, Lihil from guest services and Janith, the super Ranger; they were fantastic. 😇 Thank you guys!! Thank you for an amazing 4 nights, which my wife and I left with reminiscing! We can’t wait to go back, and we definitely will! Very soon!

I really can’t think of any.

Where do I start. The place is amazing. Right in the buffer zone of the national park. As soon as you get there, the staff are there to greet you and make you feel like royalty. The room is gorgeous, and you have everything you need. The staff are so attentive and cater to your every need. The food is great. We even had a birthday dinner on the beach and a birthday bed decoration. Our safari guide was super knowledgeable. It's really hard to find fault with the place.

It is expensive, but that is also due to the exchange rate for the Aussie dollar. In saying that, I wish we had booked 2 nights. If I was being picky... our deck needed some maintenance.

This was luxury. In every sense From the way you were greeted to the food and the effort the staff put in to make your stay perfect

This place was paradise! I didn’t want to leave! There was an elephant on the beach when we arrived for drinks the late afternoon which was so cool! Food & Drinks 10/10 – this was a la carte, absolutely delicious… it was like dining at a top tier restaurant for breakfast, lunch and dinner! Hotel 10/10 – you are wowed everywhere you turned Room/ plunge pool 9.5/10 – The pool had leaves and some dirt in it but it was clean enough and refreshing – big enough to do a few laps. The veranda area was comfortable, we spent a lot of time here. The bed… I didn’t want to get out, it was so comfortable! The entire space was clean, smelt like you are in a spa and we were able to hook up our phones to play some music. The mini bar option were exceptional. Safari 10/10 – The safari was fantastic, with certified rangers who were very knowledgeable. They brought food and refreshments, and I think the other cars around us were jealous of our morning feast! The Team 10/10 – I have no words, they were exceptional! To customise your stay I think they ensure they have a member of the team that speaks the guest language, they do take a picture of you with your country flag (just for staff information), as far as I am aware it’s not share externally, but I thought this was a cute touch. They were so accommodating, and made you feel safe at all times – the resort was in the reserve and its open to all animals, so you can see what Yala National Park has install for you! I will definitely go back.

Nothing!

The staff is incredibly friendly, they anticipate your needs, they remember anything you tell them once, they try to make your experience as nice and as complete as possible. The rangers are passionate and truly want the best for you. The Chef is exceptional and the food is excellent. The rooms are beautiful and spacious with a great decoration.

Facilities include a leisure swimming pool and a spa, but not much beyond that. Of course, the main attraction is the safari and you can do as many as two a day. However, I still believe that the price of stay is slightly too high for what you get, which I find, is a common problem in Sri Lanka and the pain of paying above what you get is only lessened by the extraordinary kindness of people.

The service is impeccable, the huts are so beautiful and extremely private. The chef requires a special mention because the food was sensational

On our safari our driver got stuck in the mud and after all pitching in to try and get it going again we ended up waiting 2 hours to be rescued, following that the vehicle broke down and we waited 30 minutes for the tow truck to come back and rescue us again. We were meant to be on Safari for 3 hours but left at 6 and didn’t get back until 12. Fortunately the hotel gave our driver lunch because at this point he had been waiting 2 hours. It wasn’t the best way to round up such a delightful stay but it was and experience to say the least and the staff were very apologetic. Disappointed we missed out on half of our last safari trip though. Also be sure to wear bug spray!!!

It was a wonderful experience. From the moment I arrived, the staff was incredibly welcoming and helpful. Their warm hospitality made me feel right at home. The place itself is very nice, with comfortable rooms, beautiful surroundings and great amenities. It was the perfect setting for a relaxing and enjoyable stay. One of the highlights of my visit was the safari. Our guide was truly amazing, providing us with an unforgettable adventure. They were knowledgeable, engaging, and made sure we had the best possible experience. Overall, I highly recommend to anyone looking for a great place to stay. Thank you for making my trip so memorable!

The swimming pool need to be cleaned very well

Staff were very polite and friendly. Food and drinks were delicious. We enjoyed the sundowner. Our room was very spacious and beautiful. Buggy service was good. Enjoyed the free laundry service! Salman and team were great. The ranger on the safari tour was very knowledgeable and the driver was so good he spotted both of the leopards before we did. We enjoyed both the morning and afternoon safaris. Overall a very enjoyable stay.

The shower products can be improved. The water bottles (Uga Chena Hut branded) were too hard to open 😂 These are all very minor things obviously. Everything else was perfect.