Great hotel in a fantastic location. Very friendly staff and an unbelievably amazing service. The breakfast and dinner included was truly amazing on both nights. The extra waffles you got for free between 15.00 and 16.00 were just an amazing bonus, especially when traveling with a family. Definitely a must go back to hotel when in Umeå.

Maybe the one and only recommendation I could have to the hotel management is that the mattresses on the beds could be updated. They are way to soft.

Overall the best package in Umea. Very friendly and helpful staff. Gym, Sauna, Breakfast/Dinner/Fika all included, big rooms, great location. I had travelled to Umea many times and therefore seen many different hotels. However, for my needs (young family) this one is definitely the best.

In my opinion there is hardly room for improvement. However, I would appreciate a bigger gym.

It used to be a medical center and the room is unexpectedly spacious, comfortable. The staffs are very friendly. It has an indoor parking garage. Breakfast is good. You can make your own waffle, coffee for whole day. Nice and relax. Walking distance to the nice surroundings. Definitely stay again if we visit this place again.

Nothing.

Front Desk staff had to call the taxicab company that Clarion has an agreement with for exclusivity. You should cancel that contract with the cab company due to a NO-SHOW after repeated attempts and promises to perform transportations services. We had to walk in cold weather to the hotel!

Taxi services are non-existent -- that company makes Clarion Hotels look bad.

All was good. Reception staff were very helpful, dinner and breakfast was included. Dinner was buffet and from hot meat was only chicken but that was enough. There were potatoes and a lot of different cuts and salads and little things. Drinks had to be purchased separately. We enjoyed everything. Nothing to fault. The bed was comfortable.

There isn't anything we didn't like.

Everything was amazing, from checking in to check out. I was at Christmas eve there but the staff are all there to support us and being very helpful. I wish all the best for them. The room is quite spacious and I got the view to the church. I can see my car parked there. The parking space is somehow limited. The food is great and quiet complete. I had a great dinner and breakfast.

NA

Super friendly service, excellent location. Waffles in the afternoon was a huge plus! And the dinner included was very convenient and comfortable too.

The room was missing amenities such as tissues and body lotion, however the overall experience was just great!

Great value for money! This hotel offers a good dinner included in the price, the guests are also welcome to have complimentary afternoon tea with waffles. Our room was very spacious and clean.

The room doors on the second floor are very squeaky. Our neighbours started walking back and forth at 6.30 in the morning, so no good sleep for us. Please put some oil on the doors :)

Staff were wonderful. Everything was explained well on check-in when they found i had an early flight they offered a breakfast take away bag which was there in the morning. Coffee available all day and a meal included for dinner, meant I did not have to go out.

Even though they wete nicely furnished the rooms felt sparse. But I am just being picky.

Excellent stay. The hotel was at a very central location. The room was clean and spacious, and the staff were very helpful and friendly. However, I was most impressed and happy about the option for dinner at the hotel. This makes everything so much more convenient as compared to always having to go out to a restaurant, especially since the food served was good! Breakfast and dinner being included makes this great value for money as well. Highly recommended!

The rooms can get a little warm during summer days. But overall was still comfortable!