The view from our room was very nice and the hotel is a great location to go for hikes and walks from. We were able to use to spa around the corner for free during our stay, which was great. Breakfast was also included and served downstairs in a lovely tea room. The staff in the tea room were all super friendly. There was also an italian pizzeria downstairs and a few other restaurants on the same street. Lots of places for fondue ! We did the "tour du lac" walk/hike one day from the hotel that was nice (12km 400m+) and also took the télécabine up vounetse.

Location was very good, near the baths and several really nice restaurants. Free parking was available at the baths parking lot. The room was clean, good size, with fridge and kettle, free bottled water was provided, which was a nice touch. Don't mind staying there again.

High, inconvenient pillows. One pillow was a bit smelly, probably there is a need for a more frequent laundry of pillows. Breakfast on the first day was poor: a lot of carbs, yogurt (good!) and a 2 kinds of cold cuts; no eggs or muesli. On the second day it was much better: scrambled eggs, bacon, sausage, salad, muesli as well as food left from the previous night buffet (the buffet was great, by the way). We suggest that the breakfast should be standard and include at least eggs, salad and muesli; extras are welcome of course!

The location was great and facilities ideal for our stay. The ease of online check in really helped, and the residence is very well located for a couple days in Charmey. The staff at the Hotel Cailler was very helpful.

The place was very clean except for a few small stains on the floor of the bathroom, which looked like it had not been properly cleaned. The apartment was very warm on arrival, luckily it was still cool outside so with open windows it was quickly comfortable.

We loved the generous proportions of our apartment, the beautiful wooden floor and the fact that it was freshly refurbished. It felt very cosy. Staff was competent and kind. The breakfast in the cafe-restaurant was tasty and the place warmly decorated. We enjoyed that guests from outside, not necessarily staying at the hotel, could drop in for a Sunday morning coffee. It made the place busy in a nice way.

There is nothing to say, really! And if at all, then the white bathroom, with very bright and white light ;-)

Excellent location and beautiful surroundings, enjoyable SPA, easy access to cable car going up to Vounetz, nice breakfast in charming Le Patisserie.

Only one small thin tasty ham

Location, breakfast included was absolutely delicious and the unlimited access to the thermal baths was definitely a plus.Great value for the amount paid! We ended up also buying some chocolate from Le patissier de L'hotel Cailler, as souvenirs for our families. Delicious 😋

Everything was great

The breakfast was excellent. The proximity to the thermal baths and the thermal baths parking lot was very convenient. The apartment was very clean. Having two bedrooms was excellent with a family of 4 (2 adults and 2 kids).

There was only decaffinated coffee capsules available in the room. There was no herbal tea available.

Lovely room, very quiet, large comfy bed, nice bathroom, good breakfast in the patisserie next door. Well located on main street, close to bus stop.

Nothing!

we received a very nice gift for Christmas from the Hotel management and enjoyed every minute in this hotel- loved it !

Location, helpful staff, clean and confortable room

when disable not having a place to park my car was an issue