I enjoyed my stay in the Hotel Regina Therme. The staff was always helpful. I stayed in a double room with a balcony, it was clean and the bathroom was in perfect condition. A mini kitchen is available for those interested in cooking. The kitchen will cost an additional 60CHF and will be equipped with everything. A kettle can be ordered without extra charge, if like me, you just need tea early in the mornings. Extra towels are charged. The hotel is situated away from town, like 10 mins walking downhill or 20 minutes slowly walking uphill. The great thing about it is that it is very close to where most of the hiking trails begin. Also, their is a bus in town that runs every 30 mins between 9:00 and 17:00 that brings you closer to the hotel. You receive a guest card from the town, and you can use it for free. The pool of unfiltered thermal water is available from 8:00 till 20:00, which is so convenient, after you have hiked for 6 hours, to shower and seat in the pool or jacuzzi all for yourself. Yes, the roof in the pool area has some damage. They are aware of it and will repair it over autumn. The rusty blotches of the roof don't take away anything of your experience when you have a pool of healing water all for yourself. A sauna is also available for extra charge. I enjoyed the sauna, too, and could use it for 90 minutes, all for myself. I will definitely come back with my family. I could not complain at all, the owner was always friendly and the staff was always helpful. Thank you for the experience.

The prices in the bar are higher than the prices in the bars in town, but then again, you are being served already in the hotel you are staying, and you don't have to make your way back up from the town. I enjoyed a couple of drinks and the conversations. The walls are not soundproof, so if you have noisy neighbours, you may hear their noise. I am an early riser and early sleeper, so I didn't mind it too much, between 20:00-22:00 was the noisiest: people in toilets, walking down the halls, doors open and closing. In the morning, I was awake before sunrise, and everyone else was asleep.

The room was spacious and quiet and had a lovely balcony with a beautiful valley view. Bed was confortable and the bathroom was big and clean. The thermal pool was warm and great for relaxing at the end of the day. Parking was a plus. A lovely hiking trail begins at the end of the road and just a few minutes' walk from the Gemmi cable car.

As others have said, it's an old hotel, but that is part of its charm and did not take away from its comfort.

The owner of the hotel is very kind, she arranged a birthdaycake for my friend. Dogs are welcome and we also felt very welcome. The terme with natural spring water and the nice garden are great. All in all a wonderful stay.

The reception staff could not speak German and they had a confusion with how many rooms we booked. Checkin took us very long after a tiring journey.

Location is great Thermal bath on premises Great Great value for money

Staff only spoke German and all booking.com correspondence was in German Would be nice if they also spoke English

excellent service and clean facilities. some buildup in the water pipes so water was dirty at first, otherwise excellent.

This is a charming hotel located at the top of the village -15’ walk to city center (main entertaining area for kids). There was no shuttle transfer during our stay, therefore the return with a small child was a bit sporty 😊 The rooms are very large, clean, warm, and quiet, having a great sunny terrace overlooking the valley. The bed is two mattresses, but they found a solution to top this as one. The restaurant area is nice - with huge windows, elegant chandeliers, a fireplace, and candles – all to ensure a pleasant moment. Good breakfast (and dinner), welcoming staff and quick service. We truly enjoyed the thermal pool with natural spring water – so lovely and so convenient. I highly appreciated the presence of the lady landlord and the natural flowers into the vases – while snowing outside. I found this rare and authentic. All in all, this was a very nice, relaxing, and surprising experience! Though I’m a demanding customer, I found nothing to complain, and I consider this hotel is unfairly (under) rated. I acknowledge there are aspects to be improved and people might have high expectations. Yet, in my opinion, considering the room size, views, and the in house thermal pool - this hotel is above the standards of a 3 stars in Swiss.

While the restaurant staff is very welcoming, the front staff expiernce could be improved since a bit distant. The cleaning service should be done more often - our towels were not changed in 3 days...

I loved how isolated it was. It was me and nature, which is was I needed.

Because of how isolated it was, be prepared with snacks and food to avoid late night hunger. The hotel was very accommodating however and had necessary items. The breakfast was great, and had quite a variety. I was powered up and ready for a long day of hiking.

The transfer from the train station was nice : ponctual and welcoming !! The room and terrace were big and had a mini kitchen. The view was fantastic ! The massage therapist was super good and the swimming pool facilities were pleasant and with a nice view , no need to go to the crowded public thermal centres. There is a pleasant walking path to the village, and you are there in 15mn. Otherwise there are other walking paths accessible from the hotel

sometimes it all comes to attention to detail : no kettle in the kitchen (but I could get one from the main desk) or chairs with a table in the terrace. I booked the time for a sauna, but no one ever came to open the door for me to access it. … so I shifted to the swimming pool and jacuzzi (which I had then all by myself :-) ) otherwise, as I spent my 31st December there, I was notified that an apéro was offered at 18h30 … which was a glass of wine, so that you were directly lead to the dinner table , where the service was rushed (the set menu came to me in random order as the server was so motivated to rush it to the next step !) . the aim was obviously to get the dinner over as soon as possible for all guests. Not a very festive feeling …

Breakfast was great! It has an old charm to the place... We didn't mind the dogs/pets noises etc.

We booked a "Family 2 bedroom suite" so we thought and we ended-up with 2 separate rooms side-by-side, which is fine. However, it was confusing at first. They did provide minimal kitchenette utensils just one of the room so we had to go to our daugthers' room to "cook" and eat. But that was fine also. We saw some people with slippers, but we were not provided, so perhaps we had to ask etc. So overall it's good, but just a bit confusing.

Pool and whirlpool supplied with unfiltered hot spring water provide very relaxing experiences after a long hike. Onsite message services were great.