Most of the staff were outstandingly polite and professional. The spa is lovely and the mountain views are awesome. I really liked the pools. The restaurant is of high quality. Kettle in the room is a plus.

Both minor: could switch the sauna on before it opens because it takes 90 min to get to full temperature. Maybe a water dispenser in the sauna area? Lastly, though it might not get used much, a rack of dumbells and a bench in the fitness room?

Room of a good size, clean, very comfy beds, tasty breakfast, location outside of the city center but still convenient

There is not much to dislike but I think it will be nice to put a small bottle of water in the rooms as a welcome gift and pay attention to details, like a bit more hospitality, map of the location, water distributors close to spa and sauna facilities, few more sunbeds as all were occupied etc. In our room most of toiletries were used by previous guests, so it will be also nice to refill them etc. These are all minor things but they can make a difference

The whole experience was outstanding, Leukerbad is a piece from heaven, the friendly people, the food, also the bus dropped us in-front of the hotel which made things easier.. all made this trip a non forgettable experience, we will definitely recommend it and will come back again in the future. Special thanks should go out to the hotel staff: -Jonathan -Silvador -Amro -Kevin - Camilla They were very warm & welcoming and they made it feel like home.

The heating at night & the water we’re not warm (only at night)

Our room was very comfortable and tidy. We enjoyed the spa, the gym, and the excellent breakfast. Whenever we needed anything, the staff was very helpful.

The outdoors pool was closed for the first two days, and it took a while to warm up afterwards. We asked for a reimbursement in order to go to the public pools in the village, but didn't receive anything. Otherwise, the hotel is a complicated structure of several buildings connected with many elevators, stairs, and hallways. It can take quite a while to get from A to B. We didn't quite like how hard the staff pushed us to attend dinner every night. Actually, we disliked it so much that we never went to dinner at the hotel's restaurant at all. We ate elsewhere instead.

The view from the room was great. There was a kettle in the room. Easy to get to the pool (just go down to -1 in the lift). Friendly, helpful staff. The room and hotel were very clean. Inside and outside pools were excellent. In general we had a fine time. Breakfast was good but only continental.

Pillows were flat and uncomfortable. No extra pillows in the wardrobe. No mirror in the room apart from the bathroom mirror. TV worked but there were no TV channels. These were small things but for a 4-star hotel, a little surprising. The pools were in general very good but, one of the three water jets in the outside pool, wasn't working. Sometimes the jets that were working, didn't, even after pressing the button or waiting. Breakfast was good but no English breakfast or close to that, just continental.

Excellent outdoor and indoor pools and jacuzzis, which our kids thoroughly enjoyed. Spacious rooms with beds larger than king-size. The sofa bed comfortably accommodated two children, which was very convenient. Walkable distance to the public thermal bath too.

The breakfast selection was standard and could benefit from a wider variety of hot dishes.

We like very much the swimming pool with direct access from.our room however We coud not eeally take advantage of sauna/hanman and Carpe Diem as they open only from 1100 am when we are about to leave the pool to feed our grandson The breakfast was just OK The dinner although very expensive was not so good the fish we took cooked at low temperature does not have any taste at all!! The veal panée was so dry that our grandson refused to eat! he ate only French fries served with the veal panée so we ordered another portion of French Fries for him We paid a bill of CH 191 and it was not worth it Even my husband found the indian Nan very bad! For the category of Hotel Bristol **** 4 star hotel we find it quite disappointing.we used to come quite often 12 to 14 yrs ago it was not that bad but now????... what a disappointment!!

i said already the food at dinner was not giood at all..boiled fish did not have any taste at all! Indian veg dush very poor panee veal too dry

We keep coming back to the Bristol Leukerbad for the private spa area. The outdoor pool has a tremendous view of the surrounding cliffs. Inside, the warm pool is big enough for a swim. As for the sauna and steam-room area. Just right. The only thing we don't use is the outdoor ice pool. Brrrr. Breakfast is very nice with freshly squeezed orange juice on tap and iced Prosecco. Only degenerates and aristocrats drink in the morning. A nice touch is you can boil your own eggs, if you like. My wife like the smoked salmon. I prefer the selection of Valaisan dried meats. The staff at the restaurant is very, even playful once you've been there a few times.

It would be nice to be able to book a parking spot in advance.

The room was very comfortable. Large enough for two with a balcony. There were extra towels for the pool which was very handy. They even allow guests who've checked out to come back and use the pool till the end of the day. Staff were very helpful, polite without overwhelming us with chit chat which is really agreable.

The dinner was a bit pricy and not much choice for vegetarians. On the other hand, the breakfast was excellent with a good variety of cheese, cold cuts, eggs etc.

The room, view and breakfast are wonderful. We visit Leukerbad at least twice a year and always stay at the hotel. Parking is available, the village is picturesque, and there are a variety of walking trails. The baths at the hotel make the stay extra special, to be enjoyed all day or after a long walk or a day on the snow.

Hospitality and client service with a smile could be improved. Also, over the years, the temperture of the baths, particularly the outside baths, is becoming low and is almost cold. It would be more relaxing if the temperature of the water was increased.