Love the art deco and the size of the room. They also have a little nook for breakfast at the lobby serving a very simple breakfast and coffee is always available. We needed to do our laundry after a few days of travelling and there is a little laundromat across the road about 2 mins walk. A supermarket which is a couple of shops down the block served our needs when we arrived late in the evening. Parking space was available for our rental behind the building at Art Zone (1). They do not clean your room or remove your rubbish from the room which is a good thing for the environmentally conscious, so you need to let them know if you need bottled water, trash bags and fresh towels. They will put these at the lobby for you to pick up.

Their bin to dispose of our trash was a bit too small at Art Zone 2 so if you've had pot noodles and a couple of water bottles, it would not fit. Since we had to go through Art Zone to access the parking area, we brought our trash through there to the back where they have bigger bins for recycling and for other trash. Other than the minor inconvenience, everything else was great!

Very spacious room and very comfortable bed. Great that the hotel also had an elevator. The coffee was good too. The Aircon was also appreciated. Loved the big blackout curtains. We slept really well. Great location with walking distance to the train station and some very good restaurants especially if you like beef cut noodles.

Maybe we missed something or something got lost in translation, but our rooms didn't get cleaned. It's not a big problem, because it was only a short stay, but the garbage could have been emptied at least, so not to attract any insects. We took the garbage down in the end. Some more hooks or racks to dry your shower towel or to hang your clothes / jacket would also be useful. Plenty of space to add some more hooks.

The room was excellent, clean along with the other facilities. The location is also very convenient. However my booking was changed to another room (might be bigger but there was no balcony). The guy was also very helpful showing the place etc.

Two things: 1. The breakfast was pretty bad. It was not normal hottel offered breakfast option rather I was given a rice roll which I didn't like. So I asked them (texted via booking.com) to give something else for my 2nd day. However I didn't get any reply. 2. 2nd day, I suppose to leave early for my work, and the staff told me the breakfast will be be there by 7 am. To my surprise even at 7 15 there was no breakfast. So I had to leave. Except this I really liked the place.

Biggest room we've had in Taiwan with huge windows and plenty of light. Comfy bed and spacious bathroom. Staff super friendly.

Rooms could use a second set of curtains to let the light inside the room without being totally exposed to the outside. Currently there's only one big black curtain.

Room and toilet are clean, daily room service is possible if required. Room has great view, and the television has Disney+, so my friend and I could watch and catch up on shows. Amenities available are just a simple kitchenette on the ground floor. Breakfast is simple and makes a good start of the day. Staff helped me booked a driver for my Taroko National Park visit, highly recommended!

Maybe a simple laundry service?

It’s very modern. I got the big room with a big window front. There are some other rooms I don’t know if they have the same luxury. It’s clean. The breakfast toast was actually really good and Hualien is a very chill town with lots of nice and pleasant people.

The check in could be a bit more streamlined. But the wait was alright. I get that they don’t have enough staff to cover both hotels. Sitting in the lobby for about 10 minutes was alright.

This hotel was an absolutely magical find! The most comfortable stay after 7 months travelling round South America and Asia! The bed is comfortable. The rooms are huge! The bathroom showers are amazing! Location close to train station The free breakfast is a lovely touch The coffee is great! The cleanliness of the whole place is amazing Staff are friendly The PRICE is so cheap and should be double

Nothing. Was all amazing

Conveniently placed and nicely equipped.

Light in the coridor stays on after someone switches it on (nobody switches it off again…). Since the room has a window into the corridor the light there disturbes sleeping. It would be great to have a timed switch instead of a normal one.

This was a lovely hotel and very good value. The simple breakfast was included in the price and was tasty enough. The room was spacious and had a balcony although the view from the balcony wasn't that inspiring.

The view from the balcony

It's cheap, and the room is large for the price

I didn't like the noise. Due to its location you will hear military planes flying above you, also during the night. Also I didn't like the noise of the refrigerator and of the AC, that was impossible to turn off. I also didn't like the pillow, too high