- Super friendly staff (also helped with booking onward taxis) - great location - spotlessly clean rooms - big room - would consider booking again given the above

- as others’ have repeatedly said there is no door to the bathroom (despite easily enough space) so not ideal if travelling with someone else - had been warned by other reviews so booked 2 rooms - no hooks for towels in the bathroom so they stayed damp overnight - window into internal staircase was fine but curtain quite thin so difficult to get to sleep as quite light in the room overnight All of the above would be pretty easy for the hotel to fix so would be great if they did as then would be amazing

Great location nearby the harbour. Perfect place to start some long hikes or a bike tour around the lake. Rooms seems renovated not too long ago and are spacious, clean and have a nice balcony (deluxe rooms). Comfortable big beds. Big and safe public parking just in front of the hotel, parking fee is included in the hotelfee.

Bathroom has little to no privacy, there are roll up curtains in the shower, the toilet however is in full sight when sitting on the bed. When traveling with a friend or even with your partner it is really uncomfortable, I don't understand the idea behind this. Bathroom is big enough to make a (sliding)door or something to provide the privacy. The hotel is amazing, but this was a big downside, when improving this the rating can become a 10.

The room was great. It was in a good location, just a 2 minute walk from the lake. The staff were friendly. The room was spacious and clean. It had a great bathtub and they provided a bathbomb. There was also a balcony with some chairs and a table.

The only criticism is that there is no door for the toilet, which isn't great for privacy. So I wouldn't recommend if you're travelling with someone you aren't familiar with.

Very good location, on the road from the bus station to the pier. Friendly staff. Clean, spacious room with balcony. Good breakfast.

No door to the bathroom. Not only unpleasant but also hard not to wake up partner when using toilet at night. If there had been a (sliding) door I could have given a 9 or even 10 for this room.

Location is within walking distance from the main bus stop. Close to 711, pier and shops. The owner and staff are very nice. The whole hotel was well designed and has a unique concept to it. Room and bath tub is large.

No laundry facilities and no door on the toilet. Still giving a high rating on this as we are well aware of it.

Very nice hotel with beautiful designed rooms, very unique. The host was very friendly and we enjoyed the breakfast. The hotel is close to the bus stop of Shuishe and it is comfortable to reach by public transport (bus 6670) from Taichung. We really recommend to visit sun moon lake and this hotel.

Very clean. Very friendly staff. Looks like in the pictures.

FYI the toilet is not separated from the room, there is no door, no privacy.

The Owner is extremely friendly and welcoming. She even stands by the door and wave good buy to us. This is the best bed & breakfast type hotel I've stayed. The design and decor is filled with hearts, character, and details with personal touch.

Room is more than amazing !!! Location is superbe and so is the breakfast. Loved the bathtub and how well equipped the room is. Will more than definitely come back !

Location was great, very near to the bus stop from Taichung Very comfortable bed The big bathroom was a blessing after many long walks Staff was lovely