The spontaneous upgrade of our room was very nice. Thank you! Also the staff was friendly and helpful! The room was spacious and we enjoyed the view from our balcony (blooming tree)! The lights of our room were very classy and we appreciated that! The breakfast was special and tasty!

I didn’t enjoy that I have to sign a paper at the check-in that allows the hotel to revocate immediately their accommodation, when guests are too noisy. It felt a bit suspicious and restrictive. But At the end it didn't really affect our stay at sun moon lake, and we still had a pleasant time!

The accommodation has its unique deco, coziness and charm. The hosts are very friendly, thoughtful and helpful. Shower water pressure is good. Breakfast is served to your room - it has the hosts' unique and warm touch - different from what you get in classic Taiwanese breakfast offers. Location is near to 7-11 and varied eateries.

Tap water is cold, it'll be good if it's a mixer tap especially when the weather outside is very chilly. Lack of clothes hanging area.

The staff were super welcoming and helpful. The room was very nice, clean and modern. The bed was comfortable. In-room breakfast is really tasty and they offer a vegetarian option, too. Great location. The facility is located in a residential building so there are some rules to be followed which, however, are reasonable and did not affect my stay at all. The reception area is super inviting with lots of cute touches. Communication was excellent.

If you are looking for somewhere to stay in Sun Moon Lake then this is the best place! We loved everything. Our room was upgraded because it was our anniversary which was a really nice surprise 🥰 We had an amazing sleep, the bed is so comfortable and the room is so peaceful and spotless. Also the hotel interior is so stylish ✨ The breakfast was delivered to our room in the morning and it was delicious! The service is exceptional, the staff are so sweet and friendly and helped us a lot if we needed to book a taxi or we needed directions. They are also very thoughtful, for example the temperature at night dropped so they left a pot of boiling water outside our room. We loved all these little touches like this, which is what makes this place so special. Thank you Sun Moon Inn 💗

Our stay was too short!😄 We stayed only one night, next time we would choose to stay longer!

Very close to the bus terminal and the ferry dock. I admired the comfort and delicate service beyond expectations. On days with low evening temperatures, hot water kettles were delivered to each room, and breakfast was delivered with fragrant, beautiful and balanced nutrition. All facilities are kept clean and the antibacterial system is thorough. I would like to have more time to visit again next time.

None at all. I was just sad that I couldn't stay longer.

Lovely stay, with a Japanese-inspired concept. Very comfortable, well presented with generous space. Breakfast was wonderful. Location is good, easy, quick walk to the pier and local hotspots. Parking right outside, on request. Very lovely staff, highly attentive, friendly and full of local advice. Felt spoilt staying here.

Won’t be suited to those with mobility issues. It is open plan, including the bathroom. We didn’t have an issue with this however.

This is a gorgeous little property slightly off the tourist stretch. Done in concrete and blond wood largely, the reception and rooms are large and lovely. The streets are quiet at night but it’s a 7 min walk to the pier. I loved how pretty the place was, how clean and the fabulously friendly service. Breakfast was super yummy as well.

The beds, sofa etc are made low. It’s a style and very attractive but can be hard to clamber off in a hurry.

Amazing host, rooms very spacious and clean, very friendly staff and surprised with the effort to communicate in English. Location is great with a few minutes walk to the lake and shops/restaurants. Breakfast is served to the room and typically Asian style which was fine for us.

The only thing to get used to is the door free bathroom, which was fine for us as a married couple but might be uncomfortable for some people. All perfect otherwise

A great and scenic b&b styled accomodation with mountainside view. Staff was warm and hospitable. We had accidentally left some items behind and they kept them safe and secure for us until we were able to retrieve them again. Would absolutely stay again!

Don't open the balcony door, unless you want your room breached by the mosquito swarm lurking outside.

Sun Moon Inn was one of the best places we've ever stayed. The staff were incredibly kind and even took time out of their day to wait for us to check-in when our travel got disrupted and we were running late. The room was beautiful, with so much natural light, exceptionally clean, and the whole place smelled wonderful and was well-decorated and relaxing. The breakfast was delicious and healthy, and powered us for a day of biking around the lake and walking to see attractions. We loved our stay here and wouldn't hesitate to recommend to anyone! The location was also excellent, right next to the bus station, a 7/11, plenty of bike shops and restaurants and cafes just down the street. Would go to Sun Moon Lake again just to stay here!