A truly wonderful hotel that I can wholeheartedly recommend. Our standard room was spacious and clean, the beds were comfortable, and the shower had good water pressure with plenty of hot water. There are no plastic water bottles in the room, which I appreciate, as there is filtered water available on each floor that you can refill at any time. The breakfast buffet is incredibly varied and abundant. In addition to a wide selection of vegetables and salads, there are also warm Asian dishes with meat. There’s also toast, jam, butter, muesli, fruit, and yogurt. Everything you could wish for is there. The staff is very friendly and genuinely helpful!

There is really nothing I didn‘t like. 😊

Probably the quietest room I have ever stayed in, even normally loud airplane noise was faint, and I could only barely hear occasionally that neighbours even existed. Good darkening curtains. No smell of smoke. HVAC works. I spent one day just inside chilling. A proper hotel with always-on reception. A bit far from main train station but area is good, Komeda’s, McDonalds, convenience stores, budget Japanese ramen all within reasonably walking distance. Japanese style bidet and fairly large bathtub, suitable for a tall person.

A few maintenance issues, like showerhead would not stay up. Some lights in the room cannot be switched properly. Beds a little short.

Breakfast was good, buffet style.Lots of veggies and fruit. Decent coffee. Different items everyday. I especially like the Asian style soup and congee, and the tasty condiments. Did I mention the yoghurt? Great location. Not too far from Tainan train station, about 30 min walk, a taxi ride is about tw$1000. Bus stops around. Staff at the front desk gave good direction to a bus stop where we took a bus to Anping for only tw$18

The lighting in the bathroom. It was too dark.

We arrived at the hotel on 31 Jan for a one night stay. The receptionists were friendly and helpful. Checking in was expeditious. The next morning, we were greeted by Ms Zhang upon reaching the restaurant for breakfast. She has a perpetual smile and was very enthusiastic in showing us and others the various types of food and drinks on display. In particular, the flower tea making station, which we don't see in other hotels in our many year's travel in Taiwan and China. It was a delightful experience for us. Overall, the breakfast spread was very good and service excellent. We checked out at 11 a.m. , and both young ladies at the reception were friendly and helpful. They promptly called a taxi for us. When the taxi arrived about 10 minutes later, one of the receptionists (sorry that I did not ask for her name. She wears glasses) stepped out from the counter, and promptly took one of our 🧳 and brought it to the taxi voluntarily. She bid us safe travel with a broad smile. We were impressed by the unparalleled service by the hotel staff. Keep up the excellent job!

Nil.

The location could not have been better, just in front of Hayashi Department Store. There is a bus station right at the door, the staff was very helpful and the facilities are amazing (there is even a gym and a free laundry room). The room was very large and the breakfast buffet was awesome. My stay was wonderful.

Nothing that I could think of.

Good location, within walking distance to some attractions. The room comes with a bidet toilet and very clean. There are also water dispensers on every floor. The staff are very kind and helpful. Our fare included breakfast which was great value for money. We really enjoyed the breakfast choices! There’s also some parking available for scooters and cars which is useful, although extremely limited.

Nothing really. Perhaps the water pressure from the shower head could be stronger but this is just a personal preference.

- Great hotel in front of Hayashi Department Store (10min walk to Fort Provintia and 20min walk to TRA train station) - Big comfortable room with AC, fridge, kettle + tea/coffee and fruit basket, water pitcher (water dispenser in the hallway), Japanese-style toilet, - Very good breakfast with lots of Asian and Western choices + fruits and cakes; you can also make your own flavoured coffee (breakfast open from 6:30 to 10am) - Very professional and English-speaking staff - Direct bus to Anping District in front of hotel (bus #19)

- Check-out time a bit early in my opinion (11am)

It was one of the best hotels I went to in Taiwan. It was clean the staff were friendly and the location was Ok. They had 24 hour free laundry service, which was amazing

The breakfast could have more western options, but I understand that they mostly have Asian clients. The only annoying this was someone kept slimming their door when I was trying to sleep

Very clean and tidy. Fruits - 2 apples & 1 orange were a nice touch. I love the olive oil shampoo. Kept my hair smooth. The channels on TV were fantastic. I get everything that I want, including YouTube. The 3-pin socket is the best!!! I didn't hv a 2 pin adapter so my 3-pin plug goes into the socket directly, saving me hassle.

The fridge switches off when I pull out my card key. I need some food to be kept cold but when I go out with the card key for long hours, my food is no longer cold. Bummer!

Staff very kind and they speak English!! Very well located , parking is a must as it is difficult to park in Tainan, and you can leave the car till 2 pm. Rome is big and comfortable ( we stayed in a business double room).

Breakfast is mainly Chinese, you have muesli, yoghurt and bread for European taste .