Very friendly and helpful multilingual staff who made sure we were well taken care of. They stored our luggage (early arrival) and encouraged us to take advantage of the guest lounge with coffee and tea even before our room was ready. While we didn't use the offer they also wanted to make sure we would be okay getting a taxi back to the train station. The room was thoughtfully laid out with all the lighting you needed (we had a hard time finding the switches at first, at least in our room many of them are in recesses above the bed). The location not far from the station and Chihkan Tower was really very convenient for reaching central Tainan's sights on foot. Travelers accustomed to using a room safe for laptops should note that the safe is probably too small for that, and rooms can get a little stuffy without a fan in humid weather (this is noticeable upon returning because electricity only works with a key card, but the AC is very efficient and solves it in just a few minutes).

Travelers who prefer softer mattresses (like my brother-in-law) may need a bit more padding, though I personally had no problems. Some rooms are a bit darker due to smaller windows and room layout, but this is expected in a central area of a dense city.

Room is spacious with a comfortable bed and great shower. The hotel is in a convenient location with several landmarks within 5 -10 minutes walk. There is easy access to buses just down the road for travel to Anping area. Tainan local train station about 1 km away which connects to Tainan HSR. The hotel is very close to 7 Eleven and Family Mart for snacks and meals.

The pillows were not comfortable for me. Like sacks stuffed with bits of plastic. The staff need a bit more warmth and enthusiasm.

The location is ideal. We had a quiet and very comfortable room. Staff was very friendly

We asked how we could travel by city bus to Anping. Two ladies tried to find an answer. They came to the conclusion that we have to take a taxi. We walked to the railway station and found that bus nr. 2 goes to Anping and has a stop not too far from the hotel. I think that the staff should get some schooling to become familier with simple tourist questions and interests.

We stayed in four different hotels during our trip to Taiwan, and in terms of comfort, guest-friendly design, and overall ergonomics—how every little detail is thought out and how the room itself is arranged—this hotel stood out. Everything is designed for convenience, making the stay exceptionally comfortable. It just feels... right. Plus, the location is great.

Cathy and the rest of the personnel at City Place, did everything they could to make us feel welcome and help us out. And always with a smile! City place is conveniently located and the rooms are nice. There is free coffee and tea in the reception. I highly recommend this hotel. Great value for the price.

Clean, fresh, bright & spacious room. Beds were comfortable with 2 pillows provided for each guests. Amenities were good. Staff were always smiling,warm, hospitable & helpful. Unlimited access to the coffee / hot drinks dispensing machine located on the 1st floor.

Though not located near any night market or shopping, it’s within walking distance to eateries & convenience stores.

Very nice hotel in the city center of Tainan. You have all sights within walking distance from the hotel. Good restaurants can be found a few minutes' walk from the hotel. Clean and modern, very good value for money.

Super friendly staff, in a nice neighbourhood, spacious rooms, free water and free accessories. The bed is good and the room was calm. We used the laundry service and it was super quick and delivered directly in the room. Close to a lot of local restaurants, spas and bobas. Definitely would go back there. Large shower.

Honestly it was very good I can’t think of something bad 😙

Great location and friendly staff.

I was not able to completely turn off the AC and the room got a little too cold. The only thing I could do was to reduce the fan speed. Not sure if the issue is specific to my room.

Clean, comfortable modern room, comfortable pillows and bed, very nice ambience and lighting, nice lounge with free coffee and drinks, nice amenities.

Would be perfect if some baked goods are provided for breakfast. Our room has no window.