I recently had the pleasure of staying at Hotel Cloud Arena, and I must say, it was an absolute delight from start to finish. The receptionist was incredibly accommodating and helpful, responding promptly to all my queries and making me feel right at home. The room was lovely, clean, and very affordable - a true value for money. The auntie who cleaned my room was so kind and friendly, adding a personal touch to my stay. The breakfast options were okay, but I appreciated the healthy choices available. The hotel's location is unbeatable, just a stone's throw away from the station and situated in a safe and accessible area, perfect for exploring the many nearby tourist attractions. The surrounding shopping district is upscale and bougie, making for a great atmosphere.

My stay at this hotel exceeded my expectations. From check-in to check-out, I felt meticulous care and service every moment. The front desk staff were warm and friendly, and check-in was quick and efficient. The room was spacious and comfortable, elegantly decorated, and the bed was very comfortable, ensuring we had a good sleep every night. The cleanliness of the hotel is satisfactory, every corner is spotless. The dining aspect is also worth mentioning. The hotel's restaurant provides a rich and delicious breakfast selection, making every meal a pleasure. The hotel's location is extremely convenient, close to major attractions and transportation facilities, making our trip even more relaxing and enjoyable. Overall, this five-star hotel provides excellent service and a comfortable environment, making it an ideal choice for both business and leisure travel. I highly recommend this place to anyone looking for quality accommodation!

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Stayed 8 nights for family of 8. Location is central. Next to MRT station. Plenty of shopping in the area. Quiet and clean. Room is spacious. Friendly and helpful staff . A shout out to Cindy and a Mr Wang

Staff are new. Booked different rooms on different days but continous stay. They couldnt help to do a seamless check in and check out by insisted we come back to hotel at 3pm to re check in. No more fruits if you come after 9am for breakfast. Guy explained that there is no more stock and has to wait for next delivery date and time. Small issue

Hotel with a great location and very friendly personal. The room is OK. I liked the included dehumidifier in the room, which is a must in the Taiwanese weather. Hotel provides Wi-Fi with 500/500 speeds for free which is the main reason I picked this hotel and was very satisfied with the internet.

Convenient location, nice complimentary breakfast, friendly staff and very helpful with anything you need like essential stuff (towels, bottle water, etc) I had the window room and it’s nice to look outside the building.

Not anything I didn’t like about except you never expect what you see when the elevator opens in different levels of type of business but it’s expected since it’s all in one building.

The room is very big and the bed and pillows are comfy and clean. The staff is very nice and helpful. Location is really good, you have everything around.

The bathroom is big but looks quite old compare to rest of the room. The water isn't going really fast so there could be a bit of a blockage. The TV volume is quite low.

The staff are really welcoming and warm. Breakfast wise, I love the porridge especially when paired with pork floss!

The location - the hotel share the same building with pubs and clubbing places where ladies wearing revealing dresses and many smokers around. Thus it may not be suitable for family with young children.

The lady at the reception are very kind. It's raining recently in Taipei, and the lady kindly borrow the umbrella for us. Also they are all willing to help foreigners, like tour spot introducing or something.

The weather is too humid here. It seems like the pillow and the sheets are a little bit wet. But after hotel put a dehumidifier in my room, it was better.

Staff is very helpful. We came early, kept our luggages till check in. Offer to book taxi to Taoyuan international airport. ALICE is very kind to make sure we get our taxi. She went with us downstairs to identify our taxi. We would not know which taxi without her.

I like the place near from mrt station, 7-11, family mart and shopping centre...and also restuarant around the place.roaming around you discover public market you can find fruits and food.....

The bathroom stock on water .that you need to call to assist pump it...