All staff were very pleaseant and helpful, large comfortable room and bed everything yoy could want. Breakfast buffet had extensive choice and was good too. Conveniently located for the exhibition centre with a free shuttle bus to and from operated by the hotel. Altrenativey a quiet riverside cycle/walkway runs past the front of the hotel and gets you most of the way to the exhibition centre and its adjacent metro station.

Mostly great, minor niggles; hot/cold marked back to front on shower mixer. I'm not expereinced travelling in Asia so this may be the norm, but no bar in hotel or immediate vicinty.

Exceptionally well maintained, clean and hygienic Hotel. Staff was super nice and helpful. There was bus/car shuttle service to the train station and exhibition center. Breakfast was nice but all the dishes were Chinese (local).

There was no ball room, sauna , chess room as mention in the advertisment. Location was super far away as it is in new taipie city so nearly 50 km from the international airport. Breakfast was super local. Could have been better if there were bit international options.

Well I would like to make a detailed review of the place as I and my friends enjoyed our stay here a lot. We stayed for 4 nights just this February. Staff: Exceptional, speaks english without any issues. Location: as for the people who are saying that the location is not prime, this place is good on the other hand for people who would like to relax and enjoy the sceneries of taiwan. They provide shuttle bus anyway that goes to nangang exhibition centre and the nangang station, the timings were frequent too so its not too bad. It is also beside costco. Nangang station: As they have a shuttle that goes to nangang station, it was a very good experience as there are two shopping centre in the nangang station, city link and global that has everything that we need. Most shops are japanese and korean inspired which made it more exciting. There are plenty of good restaurant in this place too. Laundry service: Woah, we were shocked. Lol like literally they make your clothes new and pack it one by one as if you just bought it. Cleaning service: Was exceptional, lol they are the best, I feel like they have OCD that they have arranged our room perfectly. Requested a late check out and they approved very easily. Good staff Free Breakfast: has some different menu everyday, We like it, theres plenty of seasonal fruits and a taste of taiwan. Pastries are nice too. Freebies, theres a lot of voucher that werent able to use due that we were outside most of time. They gave us free cake and coffee, as well as voucher for hotpot. Spa bath/onsen: Very nice lol especially if you had a long day of walk in taiwan, the dry sauna and steam bath is nice. Room space: We booked the deluxe room. and geez can fit maybe 10 people we feel like kings. hahaha. Bathroom is spacious too. We booked 1102, 1105 and 1106. We will definitely visit this place again if we go to Taiwan. - Paul

Nil. I like everything.

We stayed in the hotel family room, 2 king size bed. The room is spacious and very clean. The parking is very convenient. We rented a car, so the location of the hotel to drive out anywhere is convenient. They have laundry facility ,washing machines, and dryer in a super reasonable price. The staff is helpful. Overall, my family enjoyed our stay here a lot.

Nothing at all.

We absolutely loved the whole building and experience. We used the laundry services which were fast and convenient. We enjoyed the breakfast lounge. The room was spectacular, clean, and welcoming. The beds and pillows were wonderful and the service was impeccable! We also loved the gentleman who assisted us on the free bus service to the Nangang Station.

Nothing!

good service , perfect for business trip if your business is around . Clean . Large rooms there is a bus service offered by hotel to reach main railway station . i used the service .

Breakfast did not reach my expectation , but is correct . in fact the coffee is not really good ... the negative point is to find a restaurant around the hotel , which is not easy . found near transport taiwan storage place a small restaurent serving very good shrimps . absolutely not according to me a romantic hotel to bring somebody willing to enjoy sight seeing .

Having been upgraded, we were given a suite which is huge in size and comfort. However, my observation is that even a normal standard room is huge comparatively. A good variety of quality food is provided for breakfast. Definitely a desire to return next time.

Between 0930 to 1130, which is the peak hour for check-out, the provision of shuttle service should be half-an- hour in frequency.

Nice big rooms they upgraded me Free. Very attentive staff. Rooms and common areas very clean.

The breakfast not enough western foods, no fresh egg preparer.

Very clean and friendly staff

No pool and there’s nothing in walking distance to the hotel. No restaurant, supermarkets or anything. Ok for trade fair, but otherwise location is suboptimal.

The room was very large and very clean. Lots of extras. Some drinks and small snacks. The hot pot restaurant featuring Tainan beef was excellent!

The spa (hot tub) was not working properly. The water, sauna, and steam were not hot.